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Ciocca Subaru of Allentown

Allentown, PA

4.8
2,098 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek. Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers. Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
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4611 Hamilton Blvd

Allentown, PA

18103

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Showing 2,098 reviews

December 04, 2016

Polite, Persistent, but not relentless Nicole, the internet representative, was polite and persistent--but not relentless. I appreciated that, given my busy schedule. When I did get out to More

by Richard Santee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Vieira
Dec 13, 2016 -

Ciocca Subaru of Allentown responded

On behalf us all of us at Ciocca Subaru, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.

November 29, 2016

Wonderful Experience My experience in dealing with everyone at Ciocca Subaru was amazing. Nicole and Stephen responded very quickly and were very helpful with any questio More

by Rui982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Vieira, Stephen Miller
Dec 13, 2016 -

Ciocca Subaru of Allentown responded

On behalf us all of us at Ciocca Subaru, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.

November 26, 2016

Second Subaru purchase at Ciocca John Hershey and Shawn Parr worked together to help me get the best price and the model/color 2017 Outback that I was looking for. Don Olson worked to More

by markcdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Olson, Shawn Parr, Mohammad Masud, John Hershey
Dec 13, 2016 -

Ciocca Subaru of Allentown responded

On behalf us all of us at Ciocca Subaru, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.

November 25, 2016

HORRIBLE HORRIBLE Horrible service after buying. My first actual buying experience, and they took advantage of that and conned me into leaving more money down for a lea More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Ofori, Dan DaSilva
Nov 26, 2016 -

Ciocca Subaru of Allentown responded

We apologize that you feel you had a negative experience. At Ciocca Subaru we are committed to being fair with our customers. It’s unfortunate that there was miscommunication and you were unhappy after the leasing was discussed. The money down comes from the bank, we have no influence over it, unfortunately. We value our customers and truly appreciate the time to share your opinions. We also see that you were here about November 1st for your Ciocca Promise oil change and no cost to you and there was no mention to our service department that your vehicle hasn't been starting. This is certainly something we would like to address. My General Manager, Steve Parr, has tried reaching you by phone, but was unable to connect with you. Please contact Steve Parr back at 610-395-3745 at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you.

November 25, 2016

Easiest Experience Ever This was the easiest car buying experience I've ever had, and second time buying a new Subaru from Ciocca. I had emailed Mike back and forth and told More

by Jenn138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Marcus, Chad Batchelor, Mike Kubus
Dec 13, 2016 -

Ciocca Subaru of Allentown responded

On behalf us all of us at Ciocca Subaru, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.

November 24, 2016

Pleasant Buying Experience From the first time I sent an email to expressing an interest in a car to the time I drove the car off the lot, the experience there at Ciocca was not More

by Philip Gentile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Parr, Dennis Strunk, Chris McKnight
Dec 13, 2016 -

Ciocca Subaru of Allentown responded

On behalf us all of us at Ciocca Subaru, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.

November 19, 2016

Wonderful buying experience! I chose Ciocca because I know this business has an outstanding reputation and is completely dedicated to maintaining that status. Nick, Sean and the More

by Amy K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Mann, Nicole Vieira, Sean Jenkins, Chris McKnight
Dec 13, 2016 -

Ciocca Subaru of Allentown responded

On behalf us all of us at Ciocca Subaru, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.

November 18, 2016

Open and straight forward via the internet!!! I contacted Ciocca via the internet. Nichole responded and quoted a price on line. I thought this was usual but a welcome surprise. We conducted pr More

by bill wilson
Recommend Dealer
Yes
Employees Worked With
Nick Spiezio, Nicole Vieira, Dan DaSilva
Dec 13, 2016 -

Ciocca Subaru of Allentown responded

On behalf us all of us at Ciocca Subaru, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.

November 17, 2016

Great dealership Felipe Diaz I want to thank Christian Rivera for help me with my new purchase I love my Subaru WRX. Great people to work with especially with Ray Alvarado sales m More

by Diaz felipe 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Parr, Christian Rivera , Ray Alvarado, Yizak Perez
Dec 13, 2016 -

Ciocca Subaru of Allentown responded

On behalf us all of us at Ciocca Subaru, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.

November 16, 2016

3th subi This is our 3th Subi from this dealer won't go any place else. Mike and Bob were great thanks Ciocca. I love my new car. More

by Thanks love subi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pavone, Mohammad Masud, Mike Kubus
Dec 13, 2016 -

Ciocca Subaru of Allentown responded

On behalf us all of us at Ciocca Subaru, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.

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