Ciocca Kia of Ewing

Jeff and the team at Scott Harvey made my buying a new car experience top notch. Jeff got me the exact car I wanted with all the options I wanted within a day, a beautiful red Sportage S. He went above car experience top notch. Jeff got me the exact car I wanted with all the options I wanted within a day, a beautiful red Sportage S. He went above and beyond and treated me with courtesy and professionalism. I appreciate the care and attention I received and will recommend Scott Harvey Auto Group to everyone. Thanks Jeff!!!! More

Final Update: They sold the car to a wholesale buyer the week after I did the PPI and was making my decision about buying said car. Frank did call me to let me know, but it was too bad I had to lose money o week after I did the PPI and was making my decision about buying said car. Frank did call me to let me know, but it was too bad I had to lose money on an inspection that went to someone else. I think the dealership knew there was too much to fix and not enough money and time for them to put into the car. Update: Thank you to the owner for responding to my original review. I did end up going in person and meeting with Frank. He was respectful and we came to a deal that worked for both of us. I brought the vehicle for a pre-purchase inspection, which came back with some items that need fixing. The manager was adamant that the price cannot be lowered and additional service cannot be done on the vehicle. I will have to consider this since some of the items are things Frank told me their service department had initially done on the car when they first took possession of it. I don't blame the sales department on this, but if the service department's work was subpar then that is an issue, since the agreed price accounted for satisfactory replaced parts. Either way, definitely recommend always getting the PPI for any used car! Original Review: I called about a used car and put in an initial offer. I asked the salesman to get back to me but he never did. I waited 2 weeks and had to leave a voicemail in order to get a response. When the salesman called me back, he said he spoke to his coworker (manager?) and could not honor the original promise he had made in our first conversation based on their older Internet price. He said he would get the manager to call me so I waited a few days but still never got a call. This all seemed to be a lie though, because when I finally called his manager, he said he never spoke with the salesman about this. Now as I'm on the phone with the manager, I'm explaining the situation and the manager insists he cannot honor the price because the markets have changed. I definitely understand having to make a profit, but the lack of communication from and within this dealership is concerning. And then the manager hung up on me before I finished our conversation! He was a little rude and curt the whole time. He didn't seem to really want to help me much; maybe he didn't value me as a potential customer because I'm only interested in a used car? I wanted to support a local business, but so far I've only been disappointed. I gave them second chances by reaching out to them several times. Other dealerships I called would reach back out within a day or two and treat me with respect. That is what I was hoping for but did not experience here. More

I was fortunate to have the assistance of a friend who's knowledgeable about the process of leasing an SUV. After visiting and researching various car dealers, he suggested that I meet him at Scottharveykia knowledgeable about the process of leasing an SUV. After visiting and researching various car dealers, he suggested that I meet him at Scottharveykia dealership. Once I arrived, I was welcomed and served by Ivan Hay, a professional, polite and attentive salesman. I felt at ease and valued as a customer. I was also confident in concluding the negotiations and making my final decision to lease a 2021 SOUL EX. This vehicle meets each one of my needs and preferences. Its fully loaded car features are over and beyond my expectations. Mr Hay emulated immeasureable patience and made my experience all the more admirable. The customer service and car demonstration was impressive. I am truly greatful for a first rate encounter at Scottharveykia dealership. A Satisfied Customer Rochelle Richardson More

Ivan Hay was the gentleman that I met with and he was very nice and helpful. I had a great experience here. I definitely recommend! very nice and helpful. I had a great experience here. I definitely recommend! More

Frank Barrientos was fast and efficient in checking in my 2017 kia soul ev at the end of its lease, a car I bought from another dealer. 2017 kia soul ev at the end of its lease, a car I bought from another dealer. More

The guys at the service center are amazing! I bought my car from another dealership (Gateway Kia of North Brunswick) last year, but it broke down after only 6 months. I first took my car to the dealership car from another dealership (Gateway Kia of North Brunswick) last year, but it broke down after only 6 months. I first took my car to the dealership where I had bought my car, but after receiving very poor service there, I brought it to Scott Harvey. My car had some serious issues, so I ended up leaving it at Scott Harvey for almost 6 months. Each time I brought my car there, they graciously provided me with a loaner car and a shuttle ride home, and they even returned my car cleaned up and filled with gas! Kia HQ ended up buying the car back from me because not even the technicians sent from HQ could figure out how to fix my car, but the service guys at Scott Harvey were supportive until the very end. A special shoutout to Gerard Leo and Zak Grandinetti for being so kind and patient during the long process that must have been frustrating for everyone involved! More

I came to Scott Harvey and was looking to buy a Subaru Outback. The first person my husband and I met was Paola Patino. She was excellent. Right to the point. She brought the car around for us to have Outback. The first person my husband and I met was Paola Patino. She was excellent. Right to the point. She brought the car around for us to have test drive. We absolutely loved the car. Paola was very receptive to what we were looking for, knowledgeable, friendly, courteous, just amazing. If we had any questions about the car she said don't hesitate to call for any questions. We felt very comfortable needless to say. She is certainly an asset to your company. Thanks again Paola, Chris and Dave Murawski More

Robert Loria was most gracious and so helpful our Niro EV test drive through purchase. Buying an electric car is a big step and Rob made it happen for me. I've had a very positive experience overall. test drive through purchase. Buying an electric car is a big step and Rob made it happen for me. I've had a very positive experience overall. More

We first met Robert while looking for the 2021 Telluride- Nightfall Edition. Unfortunately, there was none on the lot but Robert promised to call us when one came in and he did. We were extremely excited, a Nightfall Edition. Unfortunately, there was none on the lot but Robert promised to call us when one came in and he did. We were extremely excited, as this car was hard to come by. Robert was not only patient but very informative and knowledgable about the car. He took his time explaining the functions of the car, followed up with us after our purchase and even hand-held us through a service visit. Robert was also very helpful in helping us walk through the purchase process. Even with our many questions, he ensured they were all answered and that we were satisfied. He was not pushy but made sure we were comfortable with whatever decision we made. More

Upon arrival my mother and I were a little uncertain what her next vehicle would be. Jeff Seiken came to greet us and made our experience superb. Took his time to show us the new model and updated us on what her next vehicle would be. Jeff Seiken came to greet us and made our experience superb. Took his time to show us the new model and updated us on what was new with the vehicles. From the beginning he had a positive attitude which made our buying decision super easy. Our family is happy to say we are on our fourth vehicle from this location and have intentions to continue coming back for the next one. Our first day involved of being educated on the product and our second day we came in to finalize paperwork. Jeff had everything ready for the process to be as easy as humanly possible. Thank you for being so professional and helpful! More