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Ciocca Hyundai
Quakertown, PA
711 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 711 reviews
April 21, 2011
The Sales person, Heather, was very good. She was helpful and gave the impression that she was there to service us, the cutomer. She closed the sale very professionally and not too "pushy". Great job ! After and gave the impression that she was there to service us, the cutomer. She closed the sale very professionally and not too "pushy". Great job ! After taking delivery, we had a question reegarding one of devices in the car...it was answered promptly. More
by Larry Cook
Employees Worked With
Heather
April 19, 2011
My fiancé and I have had only horrible experiences here. We purchased 2 vehicles from them within a few months of each other. We purchased a Brand new 2009 Hyundai elantra and a used 2006 eclipse. Whe here. We purchased 2 vehicles from them within a few months of each other. We purchased a Brand new 2009 Hyundai elantra and a used 2006 eclipse. When I bought the eclipse it had a rattle in the exhaust and as I drove down the highway the alignment was way off. So I brought it back in the same week of purchase they said oh sure just drop it off and well take care of it, so I show later that day to pick up the vehicle and they try hitting me with a $200.00 bill, I say I just purchased it this week and then he says oh sorry u only got 150 miles on it sense purchase. So I'm sure if I didn't question it I would of been out of pocket 200 bucks. Okay so the rattle went away but steering was always crappy. Then 3 months later the window button housing fell in the door, all the buttons still worked just was laying in and loose. So I stopped in and talked to them and explained then they looked at it and couldn't find what I was talking about and I had to go into the shop to show them, then u get the classic oh..... That. Lol so I said yeah just needs a screw or something. They go on to tell me they have to order the parts and not sure if covered under the warranty I purchased with the vehicle 1200 bucks on top of the bill. So I dont hear anything from them for 2 months they I call them back and have no idea what I'm talking about and give me the run around routine. Then another month goes buy and finally receive a call to come in, they so called replace it. As I get home I check all the buttons and of course nothing works on the passenger side now. I call them back tell them the scenario and say oh the parts are defected. (all buttons worked prior) so I bring it back in then the lock doesn't work on this new part and then another weeks go by and finally replaced. And when I get it back that time my door had dirty footprints on it and a screw missing and a dent in the door aswell. No all of a sudden my heater blower stops working. I call bring it in for that and they tell me it's the transitory pack 200 and some odd dollars and that's not covered under your warranty. When car was sold to me they claimed all electronic components would be cover! Pure Lies! Place is a scam. Will never go there again I sold both vehicles. More
by Brianb87
Employees Worked With
Entire staff.
April 09, 2011
This was the third Hyundai dealership I visited and the employees were very attentive. They say three's a charm! Prior to this visit I had visited a dealership where just getting a sales person's attentio employees were very attentive. They say three's a charm! Prior to this visit I had visited a dealership where just getting a sales person's attention was a task. Even though the dealership closed @ 9 my paperwork wasn't completed until after 10pm. I never felt rushed and as late as it was all employees were patient. More
by redflame
Employees Worked With
John Rogers
April 01, 2011
It is great to buy a car from a dealership that does not pressure you. John was courteous and very patient. All the staff of Ciocca Hyundai was very professional and efficient. I would highly recommend pressure you. John was courteous and very patient. All the staff of Ciocca Hyundai was very professional and efficient. I would highly recommend this dealer to anyone. Buying a car is not exactly a fun thing to do. We had a great experience at Ciocca Hyundai. More
by jwildmann
Employees Worked With
John Rogers
March 03, 2011
This is the third vehicle I have purchased from Ciocca, second from Ciocca Hyundai, same salesperson (Kyle) from Hyundai. His customer service and knowledgeability are exceptional! The GM Bob Heitz was a second from Ciocca Hyundai, same salesperson (Kyle) from Hyundai. His customer service and knowledgeability are exceptional! The GM Bob Heitz was also great to work with, very helpful of our situation. More
by comfygal
Employees Worked With
Kyle Fidler, Bob Heitz
January 22, 2011
The reason I gave this rating for the dealership is because they were very friendly and they were not pushing about selling me a car. They took the time to listen to what I was looking for answered al because they were very friendly and they were not pushing about selling me a car. They took the time to listen to what I was looking for answered all the questions that I had. I would highly recommend them! More
by harleygirl62
Employees Worked With
Heather Kassler
January 15, 2011
Bought a new car! Price was the best in the area. No pressure, NO annoying phone calls, quick in and out car buying experiance. This is the third car I priced over the internet, the only way to buy a ca pressure, NO annoying phone calls, quick in and out car buying experiance. This is the third car I priced over the internet, the only way to buy a car and they made it easy. By all means check them out if you're buying a Hyundai. More
by madar601
Employees Worked With
Brian Kern
January 03, 2011
I had a wonderful experience at this dealership. Car buying can be a chore but I found this dealership as an excellent example of customer service. They answered all my questions without taking forever buying can be a chore but I found this dealership as an excellent example of customer service. They answered all my questions without taking forever. I would recommend this dealership to anyone in need of a new vehicle and I just love my new Sonata. More
by Amy B Upton
Employees Worked With
John Rogers
December 31, 2010
End of the month & end of the year we felt it was the best time to replace our 2000 elantra.125987 milesstation 47 We were met at the door with a smile & good hand shake. We had done our home work o best time to replace our 2000 elantra.125987 milesstation 47 We were met at the door with a smile & good hand shake. We had done our home work on the internet so we new what we wanted to look at. Brian answere all our questions & closed the deal with out playing the numbers game that most people deplore. Our new Elantra will start off 2011 with many miles of good service More
by station47
Employees Worked With
Brian Kern
December 31, 2010
WE HAVE BOUGHT DOZENS OF CARS IN OUR LIFE BUT NEVER EXPERIENCED THIS KIND OF TREATMENT ! THEY ARE THE MOST CARING AND CONSIDERENT DEALER WE EVER HAD THE PLEASURE OF BUYING A CAR FROM,NO BULL ,I HOPE TO EXPERIENCED THIS KIND OF TREATMENT ! THEY ARE THE MOST CARING AND CONSIDERENT DEALER WE EVER HAD THE PLEASURE OF BUYING A CAR FROM,NO BULL ,I HOPE TO USE THEM FOR ALL MY AUTO NEEDS,GOD BLESS ALL THE WONDERFUL PEOPLE AT THIS DEALERSHIP FOR ALL THE TIME AND EFFORT THEY PUT INTO MY PURCHACE OF A 2011 SANTE FE .GREAT DEAL GREAT CAR BUT MOST OF ALL GREAT PEOPLE.THATS WHAT TRUELY COUNTS More
by SAMERISS
Employees Worked With
Kyle Fidler,HEATHER,SALES MANAGER,FINANCE MANAGER
