Ciocca Hyundai

rip off artist Third dealer I stopped at and 4000 lower on my trade then anyone. And yes I deal wholesale to wholesale when buying a car! Watch out if you go here. Third dealer I stopped at and 4000 lower on my trade then anyone. And yes I deal wholesale to wholesale when buying a car! Watch out if you go here. More

Sloppy sales experience. Inquired about a 2015 Sonata on cars.com Internet coordinator was very nice. She linked me with John Rodgers. Very nice guy but very unorganized. I t Inquired about a 2015 Sonata on cars.com Internet coordinator was very nice. She linked me with John Rodgers. Very nice guy but very unorganized. I told him my situation and expectations. It was a dealer that was not close in distance so I didn't want to waste time and gas. Gave him the numbers of the deal I already got offered. Pricing was not bad at all...John said he would call me back never did so I called him. They could never seem to reach him maybe he was outside smoking.We agreed I would come in on Wednesday but he did not confirm with me the day of. I never heard from him so I went in the next day, 2 associates asked me who I was and one introduced him self and started showing me the Sonatas. The gentleman I was working with seemed confident and knowledgeable so when we decided on a vehicle we began getting my truck appraised out of nowhere another associate chases me down and it's John. He forgot to call me he's sorry and wants me to leave the gentleman who I was working with and come to his desk. I went along and regret that I did. After the manager did most of the back and forth the deal got close to a comfortable price I left and later decided to apply for financing online. I asked earlier if the dealer was an indirect lender with my credit union peoples first who I already was established with and was told "yes we deal with them all the time we can do it directly". I got a call later that day from John I was denied he didn't say why or what options I had so I asked... he fumbles around "oh too much negative equity". Understandable.. i told him that prior to coming asked him How many banks did you try "oh maybe 5 I'm sorry. Call your bank and bring us a check". Before it was yes ... we deal with them now it's you call them and bring a check. Now usually a skilled sales person would say do you have any money to offset the negative? but he never asked. I went back to the previous dealer and got approved for the vehicle not sure what bank but I can always use my bank after the fact but nonetheless it's an approval. Not impressed with John or Ciocca. Pricing is good but sales department better step it up. More

Great price, Great Service My husband and I were very pleased with our experience at Ciocca Hyundai. Everyone was very friendly and professional. Our salesman, John Rogers, was My husband and I were very pleased with our experience at Ciocca Hyundai. Everyone was very friendly and professional. Our salesman, John Rogers, was very helpful and straightforward with us, no pressure at all. At the last minute I had to change the color of the Elantra that I had planned to purchase ahead of time because it unexpectedly resembled the Honda Civic that I recently totaled in a very bad accident. John was very understanding of how I was feeling and was patient while I decided on a different color. We traveled 3 hours from NY to get to Ciocca Hyundai to purchase our new Elantra because they had the lowest price and no tricky gimmicks. It's too bad that we don't live closer because we would definitely bring our car back here for it's routine maintenance. We have purchased several new cars over the years, and this dealership experience was the best out of them all. Highly recommended! More

Wonderful Sales and Service We had the pleasure of buying a new car from Ciocca Hyundai last week. It wasn't the first car that we ever bought, but it was a first for the good e We had the pleasure of buying a new car from Ciocca Hyundai last week. It wasn't the first car that we ever bought, but it was a first for the good experience that we had. There was no waltzing on price and the salesman was knowledgeable about the product. I would recommend them any time you are looking for a Hyundai. More

Great service, great price! I was very satisfied from start to finish with our purchase of a 2014 Hyundai Sonata. On the morning of our purchase I saw that Ciocca had the lowest I was very satisfied from start to finish with our purchase of a 2014 Hyundai Sonata. On the morning of our purchase I saw that Ciocca had the lowest price for sonatas in our area according to truecar.com. Within minutes of printing out our certificates I received a courtesy call from a salesperson. She was friendly and helpful. We decided to head down that day. At the dealership, Phil was knowledgeable and attentive, but did not harass us. He let us have our space and allowed us to approach him with questions, which we appreciated. Andy was also very thorough regarding the warranties. In addition, other dealerships couldn't beat the price! My husband and I will be returning to buy another Hyundai in the next few years to replace our older Tucson. Thanks Ciocca Hyundai! More

No fast talking salespeople here! I have never experienced a dealership like Ciocca Hyundai. They are kind, courteous and helpful. I have leased 2 cars from them and will continue to d I have never experienced a dealership like Ciocca Hyundai. They are kind, courteous and helpful. I have leased 2 cars from them and will continue to do business with them. The staff is knowledgeable, kind, courteous and very helpful. This time I worked with Phil and he was great!!! Jeremy was alot of help as well!!! From leasing to maintenance everyone could not be more attentive. Thank you Ciocca!!!! More

Customer for life Great experience from start to finish . Alex listened to my needs and got the deal that worked for my budget. I wouldn't get a vehicle any where else. Great experience from start to finish . Alex listened to my needs and got the deal that worked for my budget. I wouldn't get a vehicle any where else. More

Can't be beat - PERIOD!!!! Luv our 2014 Sonata, Luv Ciocca Don't waste your time going anywhere else. I was shopping just about EVERY dealer in southeast Penna and got slow or inadequate response from most. Don't waste your time going anywhere else. I was shopping just about EVERY dealer in southeast Penna and got slow or inadequate response from most. Even went back to dealer we previously bought our Elantra from - they seemed uninformed and uninterested in making a deal, couldn't close the gap to complete a deal....so much for being a "nice place to do business." Went on the Ciocca website and was immediately impressed with their 'bottom-line' pricing. Wife &I paid a visit to John Rogers, explained our situation & what we needed &John took it from there. Less than an hour later we had a deal - no B.S., no tag team back and forth with sales manager; just "here's the best we can do." Previous dealer wasn't even close, even missed the military discount. And, bottom line: we felt important & appreciated by everyone we talked to - no pressure, just " we want you to be happy. I hope other dealers read this - a lesson in customer relations. Thank you Ciocca, can't imagine going anywhere else. More

Great Experience at Ciocca Hyundai! We recently purchased a 2014 Hyundai Elantra at Ciocca and are extremely satisfied that we did so! Our salesman Mike Kardane was really awesome, and h We recently purchased a 2014 Hyundai Elantra at Ciocca and are extremely satisfied that we did so! Our salesman Mike Kardane was really awesome, and helped us out a lot! During our first interaction with the dealer, there was a bit of a miscommunication between us, but Mike and the rest of the Ciocca staff really went above and beyond to make it right, and they definitely did so!! In the end, it worked out perfectly. The atmosphere at Ciocca is a comfortable one, and the staff were all very welcoming and friendly, not pushy, unlike some other dealers I have been to in the past. We saved a lot of money at Ciocca, thanks to Mike and the rest of the staff who helped us, and we are extremely satisfied with our Ciocca experience, and definitely appreciate all the time and help they gave us. We also LOVE the car! Two thumbs way up to Mike and the rest of the Ciocca team! More

My best car buying experience Fred Hill and the team were really friendly and worked hard to get me the deal other dealerships couldn't get for me. I would definetely rec. this dea Fred Hill and the team were really friendly and worked hard to get me the deal other dealerships couldn't get for me. I would definetely rec. this dealer. They had the best prices by far. My son also ended up buying a Hyundai from their sister store in Lebanon. He also had a very positive experience. More