Ciocca Hyundai

outstanding My salesperson was very friendly and accommodating. He answered all my questions. He allowed me to take a longer test drive over a rougher road to che My salesperson was very friendly and accommodating. He answered all my questions. He allowed me to take a longer test drive over a rougher road to check the cars suspension. Do to my circumstances my salesperson took me home to pick up my trade in. More

Excellent Great experience! Definitely will go back. All staff were very friendly and helpful. Everything was clean and professional. Absolutely will refer Great experience! Definitely will go back. All staff were very friendly and helpful. Everything was clean and professional. Absolutely will refer family and friends to this dealership! More

good sales expereince everyone was courteous and helpful. We got the Sonata we wanted at a good lease term. My wife and I left after looking at a Genisis and then returned everyone was courteous and helpful. We got the Sonata we wanted at a good lease term. My wife and I left after looking at a Genisis and then returned an hour later to get the Sonata. More

Stellar Service I was impressed by the high level of customer service at Ciocca Hyundai. They listened to my priorities and found a creative solution to help me achie I was impressed by the high level of customer service at Ciocca Hyundai. They listened to my priorities and found a creative solution to help me achieve my goal of having the features I wanted at a reasonable cost. Everyone I encountered there was friendly, knowledgable, professional, and had a solutions-oriented attitude. More

Outstanding staff My salesperson, John Haber, and the finance manager, David Hetzel, were outstanding! I am extremely pleased with my purchase and can wholeheartedly re My salesperson, John Haber, and the finance manager, David Hetzel, were outstanding! I am extremely pleased with my purchase and can wholeheartedly recommend this dealership. More

Best Car Buying Experience I Have Ever Had! Marcus Adams (sales), David Hetzel (finance) at Ciocca Hyundai were Professional, courteous and understanding of my needs. I walked in anxious becaus Marcus Adams (sales), David Hetzel (finance) at Ciocca Hyundai were Professional, courteous and understanding of my needs. I walked in anxious because I hate any shopping and being haggled....but I left completely at ease... with my 2017 Hyundai Elantra. More

Financial ripoff. After the original sale price was settled, into see the finance manager I went. He tried to sell me a few extras and I purchased one. Since I believed After the original sale price was settled, into see the finance manager I went. He tried to sell me a few extras and I purchased one. Since I believed I had to turn in the leased Hyundai vehicle I had for two and a half years, I did allow the vehicle to be taken by the dealership. I had to sign a paper that I still owed for the remainder of the lease ($1440) and that they still owed me a key to the new vehicle which would require me to return to the dealership and pickup (a 2 hour round trip from my daughter's home where I was visiting. I had the choice of financing my newer Hyundai through my bank or Hyundai Finance. My bank offered a good rate, GAP insurance and debt protection. Hyundai Finance did not offer debt protection so I went with my bank. Not a word that Hyundai would not waive the turn in charge ($400) if I did not finance with them. Also not noted on the "WE OWE" form I was required to sign. After I bought the newer vehicle Hyundai charged me for $240 for August which would lower the amount I owed to $1200. So I get my final bill from Hyundai = $1869.55 which included Lease payments due ($1442.88) plus excess wear and tear ($260) even though I had coverage for wear and tear that I purchased when I originally leased the vehicle. plus ($400) disposition fee plus unspecified fees and taxes ($22.75) minus advanced lease payments (256.08) all of which totals ($1869.55). I owed $1440 when I left the dealership, they take a payment of $240 for August (deal was done July 9th) and now I owe $1869.55. You do the math. Ciocca Hyundai - wish I never heard of this place. When I asked about damage and scratches on the car I was buying Evan said there was nothing they could do - it was a used car! All in all Evan earned five stars. Chris, Ciocca and Hyundai earned a half star and that is being generous. More

Great experience This is a very professional dealership. Salesman was not pushy at all and was very helpful. This was a great experience and we will definitely come ba This is a very professional dealership. Salesman was not pushy at all and was very helpful. This was a great experience and we will definitely come back when it is time to buy another vehicle. More

Best car buying experience My experience at ciocca hyundai was excellent. Everyone was very professional and friendly. Go there and ask for Phil, he was great! Will definitely g My experience at ciocca hyundai was excellent. Everyone was very professional and friendly. Go there and ask for Phil, he was great! Will definitely go back there to buy another car. More

Great experience Leased a 2017 Elantra for my daughter for college. Evan and the team were great to deal with. This is our second lease from Ciocca Hyundai. Leased a 2017 Elantra for my daughter for college. Evan and the team were great to deal with. This is our second lease from Ciocca Hyundai. More