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Ciocca Hyundai

Quakertown, PA

4.1
711 Reviews
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550 S. West End Blvd.

Quakertown, PA

18951

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Showing 711 reviews

September 29, 2023

Buy at your own risk! They do not stand behind their products and take advantage of the elderly. More

by Machos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cam
Oct 05, 2023 -

Ciocca Hyundai responded

Hi Machos, thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (215) 883-9295 so we can learn more and work to make this right!

September 19, 2023

If you're in the market for a new car, you need to go see Dan Dasilva at Hyundai Ciocca of Quakertown! Dan is super friendly and personable and made my car buying experience a breeze. After discussing what I More

by mehuber05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Dasilva, Daniel Farrar, Cameron Briggs, Sara Morando
Sep 29, 2023 -

Ciocca Hyundai responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

August 31, 2023

DO NOT TRUST THEM. SHADY. FIRST VEHICLE I WANTED TO BUY NEEDED $6OOO. WORTH OF WORK WHICH I WAS TOLD UP FRONT BUT THEY STILL WANTED $10,000 FOR A 2015 DODGE CARAVAN S More

by CHERMAN63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
PHILLIP
Sep 06, 2023 -

Ciocca Hyundai responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (215) 883-9295 so we can learn more and work to make this right!

Sep 06, 2023 -

CHERMAN63 responded

I did call the day the engine light went on and was told the manager would call me back the next day. That was over a week ago. Again never ever again

July 31, 2023

Great attention to detail. Warm and friendly salesman. Very honest dealing with terms of sale. Extremely professional. More

by alak0926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diera, Jeff Zellner
Aug 15, 2023 -

Ciocca Hyundai responded

Hi alak, thanks for the recommendation. Our team at Ciocca Hyundai values your feedback and looks forward to seeing you again soon.

July 15, 2023

Evan was very thorough in explaining all features of the Tucson we purchased. He was patient and courteous in dealing with our many questions. We felt confident we made a good decision. More

by Barb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Packer
Jul 17, 2023 -

Ciocca Hyundai responded

Hi Barb, thanks for the recommendation. Our team at Ciocca Hyundai values your feedback and looks forward to seeing you again soon.

Jul 17, 2023 -

Barb responded

We will definitely recommend the Hyundai team to our peers!

June 27, 2023

Our salesman, Dan, was very knowledgeable about the vehicle that I was buying. The whole process was easy, as there was no pressure to buy. More

by Dianepdvajda
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
I worked with the three Dans!
Jun 28, 2023 -

Ciocca Hyundai responded

Diane, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 22, 2023

2022 then you with a dead battery and no one would come to jump. It had to pay another company to tow it back to Ciocca! I was billed $195 a receipt to prove. More

by Marthabm
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jeff Zellner
Jun 23, 2023 -

Ciocca Hyundai responded

Martha, we are sorry to learn you weren’t satisfied with our dealership. We’d like to know more about your situation so we can help. Please feel free to call us at (215) 883-9295 and ask for a manager so they can understand your situation. Thank you for your feedback.

June 22, 2023

After buying six cars, the when your car had a battery and bring a service car to drop it, had to pay a tow truck!!!!!!! do not trust them!!!!!!!!! More

by Marthabm
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Evan
Jun 23, 2023 -

Ciocca Hyundai responded

Martha, we are sorry to learn you weren’t satisfied with our dealership. We’d like to know more about your situation so we can help. Please feel free to call us at (215) 883-9295 and ask for a manager so they can understand your situation. Thank you for your feedback.

June 14, 2023

Nothing but great things to say about my experience. Edgar Guadarrama was so incredibly helpful with my trade-in and my first time buying a new car! I came in just looking to test drive but he was able More

by Abigail M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Guadarrama
Jun 20, 2023 -

Ciocca Hyundai responded

Abigail, we know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

May 31, 2023

Excellent customer service. Very professional and knowledgeable. I would highly recommend this dealership to others More

by sueoconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Jun 02, 2023 -

Ciocca Hyundai responded

We appreciate you taking the time to write us a review, Sue! Please let us know if we can do anything else to help!