
Ciocca Honda of York
York, PA

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In the market for a Pilot? Ask for Ed Planned to test drive several other cars before making a purchase but loved the Pilot so much and Ed and the Honda Team were so helpful, patient (trus Planned to test drive several other cars before making a purchase but loved the Pilot so much and Ed and the Honda Team were so helpful, patient (trust me I take a while to make up my mind!) and came out of the gate with a strong offer that we ended up purchasing the Pilot Elite without driving the others intended. Ed answered all the silly questions, even via text, checked in frequently and worked hard to make sure we were satisfied (including setting up the kiddos TV/headphones first when actually picking up the car because they were so excited). Thanks Ed and Team! Highly recommend. More
Maintenance Updates me on items past due to see if I would like them serviced and also lets me know what is coming due before my next oil change. Updates me on items past due to see if I would like them serviced and also lets me know what is coming due before my next oil change. More
Buying a 2018 Odyssey Enjoyable and rewarding experience working with Chris. Chris knows the product line and is willing to work with the customer in order for both the dea Enjoyable and rewarding experience working with Chris. Chris knows the product line and is willing to work with the customer in order for both the dealership and the buyer a to get the most satisfactory outcome. More
An accumulation of necessary service. Service rep identified necessary service and stayed late to assure that the job was done. He also assured that some necessary paperwork for warranty Service rep identified necessary service and stayed late to assure that the job was done. He also assured that some necessary paperwork for warranty work was completed maximizing my savings for the work. All work was not warranty, but I am very satisfied. More
Purchased a 2018 CRV We have purchased multiple cars from Apple Honda over the years. I recommend Bryan Haberstroh if you are looking to buy a new car. He will provide gre We have purchased multiple cars from Apple Honda over the years. I recommend Bryan Haberstroh if you are looking to buy a new car. He will provide great customer service. More
Airbag recall A day after receiving a recall notice for the passenger side airbag, I called Apple Honda to set up an appointment. (I am Barbara's daughter). Barba A day after receiving a recall notice for the passenger side airbag, I called Apple Honda to set up an appointment. (I am Barbara's daughter). Barbara is 88 years old and does not drive when it is dark. I work and don't get home till after dark. When I started trying to pick a date with your service rep on the phone I mentioned this. She asked if Barbara lives close. She lives only about a mile away. Your service rep on the phone told me they would be happy to pick the car up and we set the appointment for a day and time suitable to Barbara. Not only did they pick up the car, replace the airbag and return the car to her within a few hours, the also call me to let me know the work was completed and she had her car back. I work in customer service...we try to find ways to WOW our customers. You certainly WOW'd me today. Thank you for you dedication to providing Stellar Customer Service. More
New Accord Salesperson was awesome, very knowledgeable, not pushy and easy to talk to. I would definitely recommend purchasing a vehicle from Apple Honda of York Salesperson was awesome, very knowledgeable, not pushy and easy to talk to. I would definitely recommend purchasing a vehicle from Apple Honda of York. God bless! More
purchase of new honda Chris was very helpful in selecting which accord I wanted.Going over the the vehicle and financing went very smoothly. One of best experiences I had Chris was very helpful in selecting which accord I wanted.Going over the the vehicle and financing went very smoothly. One of best experiences I had buying a new car. Thank you Chris. More
Service Good experience, good quality service. Well organized. I have no problem recommending it to friends and others. I suggest to schedule a service appoin Good experience, good quality service. Well organized. I have no problem recommending it to friends and others. I suggest to schedule a service appointment prior taking your car to service center. More
New Honda HRV The sales team did the best they could to get as much as they could for my trade, They were helpful in answering all of my questions and addressing my The sales team did the best they could to get as much as they could for my trade, They were helpful in answering all of my questions and addressing my concerns. This is our third Honda from this dealership, and when the time comes we will come here again. More