
Ciocca Honda of York
York, PA

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Rick Mitchell is excellent.Experience was good Rick Mitchell is an excellent service rep. He is very knowledgeable, helpful and respectful. He is a "keeper" and I have been an Apple Honda customer Rick Mitchell is an excellent service rep. He is very knowledgeable, helpful and respectful. He is a "keeper" and I have been an Apple Honda customer since 2005. My family and I have purchased 4 Hondas from Apple. I come back to the dealership because of Rick and people like him. More
Scheduled maintenance Had my Honda’s oil changed and cabin filter replaced Fast and friendly service for a good price. Nice clean waiting area for customers to hang out i Had my Honda’s oil changed and cabin filter replaced Fast and friendly service for a good price. Nice clean waiting area for customers to hang out in. More
Couldn't be happier I was pleasantly surprised by my experience with Apple Honda. It was not the best day from a weather perspective but the sales staff happily brought m I was pleasantly surprised by my experience with Apple Honda. It was not the best day from a weather perspective but the sales staff happily brought me several cars to look over and test drive. They were receptive to my needs and my feedback and worked with me on new car I could be happy with. More
Oil change Abe is an excellent service adviser, very courtesy, and informative. It's always a pleasure when I have Abe as my service adviser. And the service w Abe is an excellent service adviser, very courtesy, and informative. It's always a pleasure when I have Abe as my service adviser. And the service was performed very promptly. More
Wonderful!! I was pleased with the personnel, the service and the service, I always get the best. I always wait for my car and the time spent in waiting is a plus I was pleased with the personnel, the service and the service, I always get the best. I always wait for my car and the time spent in waiting is a plus, a nice place to rest while waiting, and the coffee is also good. More
A no pressure but g experience My sales person patiently answered my questions about the models I was interested in. We test drove around 5 cars. He never pressured me to make as d My sales person patiently answered my questions about the models I was interested in. We test drove around 5 cars. He never pressured me to make as decision. It was a calm easy process. He also found a much lower interest rate for me. More
Professional from hello till good bye Thank you for everyone involved in my scheduled visit. It was for an oil change and tire rotation. Holly was very helpful and Zane provided me with ve Thank you for everyone involved in my scheduled visit. It was for an oil change and tire rotation. Holly was very helpful and Zane provided me with very necessary info for upcoming visits More
Treated great by everyone. Was there for an oil change and tire rotation. I was treated nicely and all my questions were answered. Abe was very helpful. We look forward to havin Was there for an oil change and tire rotation. I was treated nicely and all my questions were answered. Abe was very helpful. We look forward to having him again as our service person. More
Excellent I in no way felt any kind of pressure to buy anything.I was out on the lot looking and no one came out. Alot of dealership are fighting over who has y I in no way felt any kind of pressure to buy anything.I was out on the lot looking and no one came out. Alot of dealership are fighting over who has your business. Greg and Tom were upfront about everything. Made me feel at home. More
Good service The service and response at apple honda continues to be very good. My biggest issue is becoming the cost of repairs. Labor costs and time estimates ar The service and response at apple honda continues to be very good. My biggest issue is becoming the cost of repairs. Labor costs and time estimates are making repairing my car (2011 Accord) less than cost effective. I guess that makes you buy a new vehicle over repairs which is a car dealers plan. Overall the people and response time continues to be good. Just not sure I can afford to go to the dealer for repairs. More