Ciocca Honda of York

Service visit Brought my car in for routine maintenance & service dept also took care of a manufacturer recall. Service was completed quicker than time that was req Brought my car in for routine maintenance & service dept also took care of a manufacturer recall. Service was completed quicker than time that was required & was kept up to date during service More

State Inspection All personnel I dealt with were courteous helpful from the greeter at my car, to the service representative. The time of service was quoted to me in m All personnel I dealt with were courteous helpful from the greeter at my car, to the service representative. The time of service was quoted to me in my initial request to finish. I especially like having my car washed at end of service to rid my car of the road salts. More

Service Friendly, courteous staff had vehicle done in a timely manner, Followed up with a phone call! Had inspection sticker on neatly this time.last time in Friendly, courteous staff had vehicle done in a timely manner, Followed up with a phone call! Had inspection sticker on neatly this time.last time in was written with a magic marker! More

We had a wonderful experience! We had excellent customer service with a great price! Financing paperwork was quick and easy process. The whole buying experience was wonderful compar We had excellent customer service with a great price! Financing paperwork was quick and easy process. The whole buying experience was wonderful compared to other dealerships. More

Love my car. Customer service sucks Had car paint issues on day 2 of buying a brand new 2019 Honda Odyssey, had paint issues with other cars purchased by apple that apple refused to fix Had car paint issues on day 2 of buying a brand new 2019 Honda Odyssey, had paint issues with other cars purchased by apple that apple refused to fix and paint was chipping off by year 6, expressed my concern of fear to go thru the same thing again. Manager promised me a letter certifying the paint of car, as well as the spot that had no paint. He stopped returning calls and the texts keep saying he is mailing it and I have had my vehicle for 6 months now with no letter. Called the GM 2 months ago about it, still haven't heard from him. Disappointed in the way it worked. When I dropped it off for it to be fixed they wanted me to pay the deposit for a rental in my car I only had for a week. Was extremely upset and all they did was lower the price I had to pay for the deposit of the rental. The entire experience was upsetting. I got offered nothing for my inconveniences, not even a car wash. My husband and I asked about giving it back and they said it would be to much of a hassle with going thru the banks again and doing all the paperwork. we asked for a simple letter and have gotten nothing. Other then that my sales guy did go over the car with us and was patient with my children during the buying process. I do love my van, just hope it is the same in 10 years. More

Easy! Service is dependable and trustworthy. Shuttle service is and delivery is so helpful. This time I had an early call from service department and the wo Service is dependable and trustworthy. Shuttle service is and delivery is so helpful. This time I had an early call from service department and the work was done in a very timely manner. More

Great experience It was one of the best experiences I had buying a vehicle I will not look anywhere else when I’m ready to buy again It was one of the best experiences I had buying a vehicle I will not look anywhere else when I’m ready to buy again More

Bought a first Honda Kevin provided ample information on various models I was interested in, and I test drove two. Mike King located the car I was looking for and offered Kevin provided ample information on various models I was interested in, and I test drove two. Mike King located the car I was looking for and offered a very good deal, including a nice trade-in on my old car. Chris provided a thorough walk-through of all the features when I picked up the car. Kevin, Mike, and Chris were personable as well as professional. More

Normal oil change and tire rotation and recall work on CR-V Attention by staff on arrival and throughout the experience was excellent - everything was done promptly and explained to me very clearly- the normal Attention by staff on arrival and throughout the experience was excellent - everything was done promptly and explained to me very clearly- the normal excellent experience with the service department More

Excellent Zane took the time to explain in detail any questions I had about my car and reviewed the work performed as per the paperwork. Very professional! Zane took the time to explain in detail any questions I had about my car and reviewed the work performed as per the paperwork. Very professional! More