Ciocca Honda of York

Great experience My wife and I knew we wanted either a Pilot or Odyssey for our growing family. Kevin took great care of my father when he purchased his new car, and h My wife and I knew we wanted either a Pilot or Odyssey for our growing family. Kevin took great care of my father when he purchased his new car, and he did the same for us. He took his time with us and we appreciated his feedback... And we walked out with a brand new Odyssey! We definitely recommend working with Kevin. More

Fast and easy! What can I say? The experience was fast friendly, and easy! Went in and a hour or so later I was driving in my new car! What can I say? The experience was fast friendly, and easy! Went in and a hour or so later I was driving in my new car! More

New Car I have bought 3 Honda's over the years through Apple Honda and their vehicles and service were second to none. I had my 2006 Pilot for going on 6 yea I have bought 3 Honda's over the years through Apple Honda and their vehicles and service were second to none. I had my 2006 Pilot for going on 6 years and approaching 270K in miles and decided that despite it was running like a top I'd better get myself a new used car. After doing some research and because of the mileage I tend to put on cars, I decided to go with the purchase of a new car. John Randall was fabulous to work with, not the least bit pushy and was very informative in helping me make my decision. I think what separates Honda from the competition, at least for me, is that you can tell they totally believe in the products and services they provide. That's important to me. Keep up the great work! More

Civic with Ron Johnson I've had an amazing experience working with Ron Johnson at Apple Honda. If youre in the market for a new car, with out the pressure of most dealership I've had an amazing experience working with Ron Johnson at Apple Honda. If youre in the market for a new car, with out the pressure of most dealerships, Ron Johnson is the man to see. Kind, caring , and helpful Ron made my car buying experience perfect. For those who need a reliable car, see a reliable man, Ron Johnson. More

good experience I bought a used Honda Pilot from John Randall. I received a fair price for my trade in and the car I purchased.Relatively a painless process as far as I bought a used Honda Pilot from John Randall. I received a fair price for my trade in and the car I purchased.Relatively a painless process as far as car buyong goes. More

Awesome Great service....very personable and easy experience. My car buying experience was super and stress free. Great service....very personable and easy experience. My car buying experience was super and stress free. More

Excellent customer service I had no intentions to purchase a car, but leave it up to John Randle I'm driving a brand new Accord. He did a great job. I had no intentions to purchase a car, but leave it up to John Randle I'm driving a brand new Accord. He did a great job. More

Wonderful saleslady-- Tanya Healy I have been looking for a used Honda Odyssey for quite some time and they are not very easy to find that don't have more than 100,000 miles on them. I have been looking for a used Honda Odyssey for quite some time and they are not very easy to find that don't have more than 100,000 miles on them. I saw one on the internet at Apple Honda and my daughter had just bought a new Honda Accord and so happened she was at the dealership the day I saw this on the internet. I called her and told her about it and she said she would check on it before she left. Meanwhile, I called Tanya Healy, the internet sales person, and asked about the car and she told me someone had already placed a deposit on it and was coming in the next day or so to check it out, etc. My daughter also checked on it and told me the same thing. A few days later Tanya called me and told me the other customer had bought a Pilot instead and the car was available if I wanted to put down on it as I could not come in that day and test drive it. This car only had 66,000 miles on it and was a one owner and drove very well. Tanya was so kind and patient with us and had come in on her day off to work with me. I was disappointed in what they wanted to give me for my trade in which was a Ford Fusion with 75,000 miles and ran like a scalded dog but we needed a bigger vehicle. This was not Tanya's fault, she did all she could and the big guns that make those decisions did come up a little on my car as it was in excellent condition. Have always wanted a Honda and this was my chance to get one. I would recommend Apple Honda due to Tanya Healy and they are very fortunate to have her working for them. She has called me, emailed me, left me a voicemail message to see how things are going with the Odyssey and that really means a lot to me. The only reason I did not give this dealership a 5 star is because they did not give me enough for my trade in and it had nothing to do with Tanya. She went back and forth trying to get what I wanted for my car and did all she could. If you want or need to buy a used car---- ask for Tanya Healy-- you will not be disappointed. More

Terrible Service - Do Not Honor their Warranty Purchased a used car from them and was told their were several things done under the hood. The first week, noticed a puddle under the vehicle. Took Purchased a used car from them and was told their were several things done under the hood. The first week, noticed a puddle under the vehicle. Took it back for service. After having the vehicle for a week, was told it was my imagination and there were no leaks. So, the puddle in my driveway is me dreaming. Took the vehicle on the first long trip out of state. It stopped running in Dover, DE. Had the vehicle towed, at my expense, to the local Chevrolet dealer and had to find a way home for my family - at my expense. Called Apple and was told it is not their problem and I should deal with my extended warranty, even though it has been less than 90 days since the transaction was completed. The warranty company wants the dealer to check out the vehicle before approving the service. The dealership wants me to guarantee payment. The service manager in Delaware is suggesting that the dealership where I purchased the vehicle pick it up as this will be a very high price repair. The Delaware service manager has spent more time on the phone and doing follow-ups than Apple HONDA. Apple Honda made the profit! After only 2 payments on the vehicle, I have 70 more left and a vehicle with no engine and no transportation to get to work to make the payments. Apple HONDA really cares about their customers, until you sign the papers and then you are on your own. In this case, BUYER beware of APPLE dealerships in York, PA! More

Hassle Free, Friendly and Efficient I want to recommend Yuri Sheaffer as a great car salesman at Apple Honda. The experience was painless and I walked out with the car I wanted the same I want to recommend Yuri Sheaffer as a great car salesman at Apple Honda. The experience was painless and I walked out with the car I wanted the same day. He was friendly and very informative about the purchase. I have dealt with other car salesman in the past who have been irritating or pushy. He was great! More