Ciocca Honda of York
York, PA
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Service visit Apple Honda was quick to respond to my request for service and I had no problems getting an appt within the same week. They called me when the car wa Apple Honda was quick to respond to my request for service and I had no problems getting an appt within the same week. They called me when the car was being worked on to give me updates and also to consult when a decision needed to be made. I feel I can trust them to do a good job and treat me fairly and efficiently. Thanks More
Service on 7/12/19 I took my Honda CRV in for service on 7/12/19 for and inspection, oil change and tire rotation. Check in was easy and they got me out quicker than th I took my Honda CRV in for service on 7/12/19 for and inspection, oil change and tire rotation. Check in was easy and they got me out quicker than the estimated time. Great experience! More
Honda makes it easy Apple Honda definitely deserves 5 stars for making my complicated lease trade in super easy. I recommend asking for Trevor. He is kind and he took the Apple Honda definitely deserves 5 stars for making my complicated lease trade in super easy. I recommend asking for Trevor. He is kind and he took the time to educate me on the process and got me into a new Honda Civic! He was so personable and genuinely cared about my situation. I was never nervous with him. Ask for him! More
CRV Service I have been a long time customer of Apple dealerships. Good service and information given on what may be required to service the car in the upcoming m I have been a long time customer of Apple dealerships. Good service and information given on what may be required to service the car in the upcoming months. More
Excellent and Friendly Service By coincidence, our sales rep was Jon Kearney, whose parents we have known for many years. Jon was great, answered all or our questions and was very By coincidence, our sales rep was Jon Kearney, whose parents we have known for many years. Jon was great, answered all or our questions and was very patient showing us old folks the latest technology. The transaction could not have gone any more smoothly and we are thrilled with our new Odyssey (our first new car in a couple of decades!) We also enjoyed talking with another Mike King and our credit guy (Greg) was also very nice and handled the paper work quite efficiently. More
Emergency visist for a dead battery After pumping gas my 2015 CR-V wouldn't start. Called roadside assistance and they came to jump start the car. I went straight to Apple Honda and they After pumping gas my 2015 CR-V wouldn't start. Called roadside assistance and they came to jump start the car. I went straight to Apple Honda and they diagnosed a bad cell in the battery, replaced it and I was on my way. All within an hour! Every experience I have is always positive and professional! Thank you so much! More
GENERAL SERVICE ON A 2009-HONDA ACCORD I was servicing my daughter's ACCORD for the first time since purchasing it privately in January. The previous owner purchased and serviced at APPLE H I was servicing my daughter's ACCORD for the first time since purchasing it privately in January. The previous owner purchased and serviced at APPLE HONDA. The car is a WORKING CLASS HERO vehicle (high marks to HONDA), as it has 197,000-miles on it, and runs excellent. We figured, why mess with a good thing. APPLE HONDA has kept it running so well. Abe Miller was great. He managed the whole experience and had the car washed and ready same day. I prefer HONDA OEM parts; another reason to roll here. Thanks to the team for doing a nice job. Mark More
Happy New Honda Owner While I really wasn't planning to buy a car THAT day, I didn't feel pressured into buying. I simply found a car I loved. Past car buying experiences While I really wasn't planning to buy a car THAT day, I didn't feel pressured into buying. I simply found a car I loved. Past car buying experiences have involved some bad experiences of high pressure sales trying to get me to buy a car I disliked (and in some cases hated). Did not have that here. Made sure I was happy with my choice and never once talked down to me. While I have only had my Civic for little over a week, I am still very happy with it. More
Customer Service This is the 2nd time Tyler has been my service customer service rep. Both times he called frequently with updates and with timely information for me t This is the 2nd time Tyler has been my service customer service rep. Both times he called frequently with updates and with timely information for me to make decisions regarding my car. I would recommend Tyler whole heartedly. More
Fantastic! I basically needed several maintenance items completed. Everything was handled expeditiously and exceeded my expectations. Driving afterward, I thou I basically needed several maintenance items completed. Everything was handled expeditiously and exceeded my expectations. Driving afterward, I thought the vehicle handled well. I note that I made an appointment beforehand and the customer service representative was helpful in all matters of concern. The work was finished very timely. Checkout was swift with no errors or surprises. An all around great experience. More