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Ciocca Honda of York
York, PA
1,368 Reviews
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June 30, 2016
Great car buying experience! Out experience at Apple Honda with salesman Greg Sohnlietner was the best I ever had! The atmosphere was relaxed and comfortable and Greg was very kn Out experience at Apple Honda with salesman Greg Sohnlietner was the best I ever had! The atmosphere was relaxed and comfortable and Greg was very knowledgeable. He listened well to our questions and helped us find the right vehicle for my family's needs. Will recommend to friends and family! More
by Jdb123
Employees Worked With
Greg Sohnleitner
June 24, 2016
Poor service I purchased a certified Honda on 4/30/16, but was not able to take the car for a week after I purchased it. When I went to pick it up the interior sti I purchased a certified Honda on 4/30/16, but was not able to take the car for a week after I purchased it. When I went to pick it up the interior still smelled like smoke and the front seat was dirty ( I found out later all the seats were dirty- the entire interior was not nearly as clean as it should have been, especially since the car sat there for an entire week). The car also did not start and I did not receive the original lug nuts that I requested. To make my experience even worse, I just found out the car is burning oil and there was a long delay in having the car registered- which I was not informed about and only know now because I called the dealership wondering why it's been almost 2 months and haven't received the registration yet. I could have gotten 2nd rate service anywhere, but did not expect it from a Honda dealer. More
by BB
Employees Worked With
Yuri Sheaffer
June 22, 2016
Smoothest car buying experience The moment you walk up to the dealership someone is ready to help you get on the way to finding your new car. The employees were all friendly and very The moment you walk up to the dealership someone is ready to help you get on the way to finding your new car. The employees were all friendly and very helpful. Christopher Weeks made the process so easy and enjoyable. Great dealership and a wonderful experience. Tanya also made the the paperwork process so easy and enjoyable. More
by Amb0026
Employees Worked With
Tanya, Christopher Weeks
June 22, 2016
Easy and fair new car buying I just purchased a new Honda Fit with the help of my salesmen Zach and Greg. They were pleasant to deal with, knowledgeable, and worked very hard to g I just purchased a new Honda Fit with the help of my salesmen Zach and Greg. They were pleasant to deal with, knowledgeable, and worked very hard to get me into my new vehicle. I was especially satisfied with their efforts on obtaining a trade in value that worked best for me. They were honest and nice people, which is not something I expected in car salesmen. They surprised me with excellent customer service. They made sure I was apprised of what was happening each step of the way and I never once doubted their skills. Thanks to my excellent sales guys, I am thoroughly enjoying my new car!!! More
by Marnitoop
Employees Worked With
Greg Sohnleitner, Zach Brenner
June 21, 2016
Awesome experience My experience at Honda was the best ever. From the moment I walked into the door I was greeted with warm smiles, the customer service was excellent! Z My experience at Honda was the best ever. From the moment I walked into the door I was greeted with warm smiles, the customer service was excellent! Zach was great. Answered all questions I had, explained everything in great detail. I will definitely be coming back once it's time for a new purchase! Everyone at Honda was helpful, and very attentive! Keep it up guys!! More
by Ahague
Employees Worked With
Zach Brenner
June 17, 2016
Easy Loving I have owned Hondas since 1988. I have always loved each Honda. I purchased my 2010 CR-V in Syracuse, NY prior to moving to Hanover. When the 201 I have owned Hondas since 1988. I have always loved each Honda. I purchased my 2010 CR-V in Syracuse, NY prior to moving to Hanover. When the 2016s appeared and they had the same color Urban Titanium but with a different interior and updated safety features I shopped around. Apple Honda was the best deal. Salesman Tom Smith met us as we arrived at the dealership in York. We were introduced to the Sales Manager, Jason Smith who fine tuned all my requests and made the decision to purchase the car easy. Jeremy prepared all the paperwork in an efficient and timely manner. The car was ready for pickup in 2 days with the pin striping and simonizing. Once the paperwork was finalized we were shown where to arrive for service and introduced to one of the Service Advisors, Rick who keeps candy on his desk. We were shown the waiting area and refreshments. I was completely satisfied with my experience at Honda Apple and would recommend the dealership to anyone considering purchasing a Honda. More
by Missouri51
Employees Worked With
Tom Smith
June 16, 2016
JD was committed to help me JD was helpful and understanding of my situation. More kids are on the way so the Honda Odyssey was a must. JD was very informed on all the bells and JD was helpful and understanding of my situation. More kids are on the way so the Honda Odyssey was a must. JD was very informed on all the bells and whistles in our 2014 Honda Odyssey. Pleasure doing business with him. Would definitely go back. -Christian More
by Christian V
Employees Worked With
JD Bis
June 15, 2016
My experience was amazing! I was helped so much in finding a way to get my brand new 2016 Honda Civic LX. I highly recommend Apple Honda to anyone looking to buy a car! I was helped so much in finding a way to get my brand new 2016 Honda Civic LX. I highly recommend Apple Honda to anyone looking to buy a car! More
by Andy6090
Employees Worked With
Tom Smith
June 15, 2016
Time consuming This was my first car buying experience, the salesmen knew that. I was able to test drive the car home for 3 days which was nice! Right after driving This was my first car buying experience, the salesmen knew that. I was able to test drive the car home for 3 days which was nice! Right after driving it at the dealership I told Ron that it vibrates when it's at a complete stop. He replied it's just from sitting.. Well come to find out 2 weeks later it was still doing it and it needed parts so back to the dealership I go. I bought the car on Memorial Day after working a 7-7 shift. I had to wait 3 hours to sign papers or have anything explained to me. Ron was very friendly while I was waiting . However nothing was really explained to me like what is coming next, what is covered with my warranty etc. Tonya was the one that explained it all to me and signed th papers which took a half an hour. So I left the dealership at 1130 at night!! They did help to get the monthly payments down and gave me a better trade in value for my car than another dealership. Everyone was friendly and caring, however I do no feel I will return to purchase another vehicle from this dealership. More
by Witmank
Employees Worked With
Tonya, Ron Johnson
June 14, 2016
Good Experience I was very pleased with my experience at Apple Honda. Tom Smith was very knowledgeable about the Honda Fit and answered my questions. I was able to c I was very pleased with my experience at Apple Honda. Tom Smith was very knowledgeable about the Honda Fit and answered my questions. I was able to compare the Fit with other similar cars with the various things Tom told and showed me. My boyfriend and I were able to drive it and found it was very easy to handle. Tom never inundated me with emails or phone calls. He only emailed me a few times and was very patient until I made my decision. Everyone was very up front with us and we didn't have to worry about being pushed into buying the car and paying for extras which we didn't want.. This time buying a car was a good experience. More
by S and M
Employees Worked With
Jay, Tom Smith
