Ciocca Honda of York
York, PA
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Dream Car Tom Smith was very professional and knowledgeable. Tom and the Apple Honda Finance Dept. were extremely helpful. This is my second new car I bought Tom Smith was very professional and knowledgeable. Tom and the Apple Honda Finance Dept. were extremely helpful. This is my second new car I bought at Honda, good people to deal. More
New Civic Every step of the process was outstanding. Negotiation was easy, the price was fair and Greg took time to go over all of the features of the Civic. Every step of the process was outstanding. Negotiation was easy, the price was fair and Greg took time to go over all of the features of the Civic. This is the third car that my family has bought from Greg and every experience has been great. In closing, if you are looking for a car in the $20000 range, definitely check out the Civic. More
Patience is a virtue. JD was the best salesman that my husband and I talked to. We had been looking for a new car but in a certain price range. We were pre-qualified from o JD was the best salesman that my husband and I talked to. We had been looking for a new car but in a certain price range. We were pre-qualified from our own bank. JD took the time over a few days to allow us to test drive a few different new cars. He never got upset or pushy. We asked a ton of questions. JD answered them all! We needed time to think about the car we had interest in, JD was very easy to talk to and understood we could wait if we chose to do so. We did not feel rushed or pushed or even bothered by JD as we left to go eat dinner. My husband and I talked during dinner and decided on a final purchase number. We called JD and told him we were on our way back. We sat and discussed our number , JD took our number to his manager and came back and said it was a deal. We really appreciate all the time and effort JD put in during our new car purchase. We looked at Ford ,Chevy,Toyota and Mazda. We chose Honda CRV because of JD! Please go to Apple Honda and ask for JD. Tell him Debi and Blair Powell sent you and Highly Reffered Him !! JD we thank you sir ! You have a customer for life ! More
J.D Bis II Everyone was great there. J.D was awesome. He was very patient with everything. I am glad I had him to help with me the vehicle of my choice! Everyone was great there. J.D was awesome. He was very patient with everything. I am glad I had him to help with me the vehicle of my choice! More
Tyler is great...the finance lady...not so much. I walked in and told Tyler that I needed to be in and out within 90 minutes and that I has already done my reaearch. Tyler was very accommodating. I walked in and told Tyler that I needed to be in and out within 90 minutes and that I has already done my reaearch. Tyler was very accommodating. He was not a ridiculous salesman. We made the deal but I had to return for the vehicle as they did not have my selection on the lot. So I arrive ro pick up the vehicle and now have to deal with the saleswoman. She was too forward from the start. She introduced herself,but made no connection . There is a difference. She asked to seemy check and started saying how they could provide the same thing. When I declined she continued to say it was not going to change antytjing. So then why hassle me about it? Then she finally took me to a "private " room. About 10 minutes in someone opened the door behind her desk. I told her,but she did nothing about it...so someone was eavesdropping on my businesa. I did not like that either. She made a not so nice comment about buyers working themselves out of a deal by trying to deal too much. The tone was very elitist. I could continue for a long while, but you get the drift. In summary if I inteeacted with her in the beginning, I would not have made the deal.. Again, Tyler gets a 5...the other gets a 2...so I was generous and gave a 4. More
Hooked on my CRV Jon Kearney was a refreshing change to my other car shopping experiences. He worked diligently to get the best deal for me and he realizes that wom Jon Kearney was a refreshing change to my other car shopping experiences. He worked diligently to get the best deal for me and he realizes that women really do know how to shop for a vehicle. From start to finish, Jon made the process easy. I will recommend Jon to my friends. More
Buying a new car Benny Jinyemiema made our buying a new car experience the best ever. He is sincere, caring, and provided amazing customer service. We could not be hap Benny Jinyemiema made our buying a new car experience the best ever. He is sincere, caring, and provided amazing customer service. We could not be happier. Everything went very smooth and stress free. I am grateful we had him for a sales person. More
Tom Smith Tom goes way and beyond to get things done with making sure you get finance. Paper work ready so when you get to the dealership pretty much all you do Tom goes way and beyond to get things done with making sure you get finance. Paper work ready so when you get to the dealership pretty much all you do is sign. This is my 2nd great experience with Tom.. Everyone at Apple Honda that my husband and I encountered while at Honda is great.. thanks Tom along with the whole Apple honda family. More
Amazing!! This is the only place that i found that had an outstanding 1st time buyers program! Let me just say this is by far the BEST dealership out there! Za This is the only place that i found that had an outstanding 1st time buyers program! Let me just say this is by far the BEST dealership out there! Zach was so helpful! Not too mention, he did everything in his power to be sure I was leaving with the exact vehicle I wanted! Everyone there was extremely friendly & there customers service is outstanding! I would highly recommend this dealership to anyone && most certainly reccomend zach!! More
Money down I was asked to put $200 down on a used car That I wanted to buy but I was still looking at a few other cars at the same dealership. It was late and w I was asked to put $200 down on a used car That I wanted to buy but I was still looking at a few other cars at the same dealership. It was late and we where going to come back in 2 days to look again but wanted to hold that car. Well after talking to my mechanic he told me that car has had a lot of issues and he didn't recommend it to buy. So I asked them to cancel my $200 deposit. It's been 3 weeks and I still don't have my money. They told me I would have to call their corporate office to find out how to get my money back. To backtrack they had tent sale and when I went up there on a Sunday there was three keys in their cars that I took out for them and put them in their Dropbox for them so nobody stole a car. So for me to be doing a good deed to help them out they can't even help me to get my $200 back. So for me to be doing a good deed to help them out they can't even help me to get my $200 back I will say my sales person Greg was really nice and friendly. My disappointment has been with the process of getting my money back. There's been two sales managers that I have talk to and promise to give me a call back and not once have they called back in the past 4-5 days More