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Ciocca Ford of Quakertown - Service Center

Quakertown, PA

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711 Reviews

711 Reviews of Ciocca Ford of Quakertown - Service Center

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November 27, 2019

Service department I had appointment for 1st service Upon my arrival kevin noticed i was also due for state inspection coming up and told me they could take care of th More

by MJG002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Green
Dec 02, 2019 -

Ciocca Ford responded

Thanks for sharing with us, Gene!

November 26, 2019

Inspection and snow tire install I went in for a simple inspection and to swap out summer tires for snow tires. Found that my battery leaked acid and corroded the battery cable. Bri More

by LAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Burdick
Dec 02, 2019 -

Ciocca Ford responded

We're glad we could get everything taken care of for you, LAS! Thank you for taking time to write us a review!

November 25, 2019

Excellent first experience Our college student's car unexpectedly needed service. Ciocca was close, and we were familiar with the name, but had never worked with them. We droppe More

by Roncraigjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Cancel
Nov 25, 2019 -

Ciocca Ford responded

We're so glad to hear it, Roncraigjr! Thank you for taking time to let us know how our service team did!

November 25, 2019

On point The staff was super friendly and when a certain staff member wasn’t available The others had no problem stepping in and helping me out. 10/10 More

by GMOLNAR777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugh Bristow
Nov 25, 2019 -

Ciocca Ford responded

Thanks for the great review, GMOLNAR777!

November 23, 2019

Thanks Hugh Hugh came through again. I had to go out of town and needed my car back. Hugh made sure my car was done and within cost. Thanks Hugh! More

by JT208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
Nov 25, 2019 -

Ciocca Ford responded

Wonderful! Thanks, JT208!

November 19, 2019

Great service from the moment I pulled up Attentive, explained the process (even though I explained I've been here for service many years), so she adapted the conversation to stay engaged. Und More

by JUDITH_A_GRUBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier woman (missed her name), Tyler Cancel, Deira M
November 13, 2019

Parts and service really work for you! I went in with a difficult situation and the Parts and service Teams worked really hard to make sure I got what I needed! SUper group to work with! More

by Foxe0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Henderson, Tyler Cancel
Nov 14, 2019 -

Ciocca Ford responded

Thanks, Foxe0! We really appreciate it!

November 12, 2019

got the job done right the first time and quickly Kevin Green in service department is awesome got my truck in quick got it fixed correctly the mechanic noticed one other problem and got it taken care More

by GROEDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler-mechanic, Kevin Green
Nov 14, 2019 -

Ciocca Ford responded

Thank you for the great review, GROEDER! We're glad Kevin could provide you with a great experience. Let us know if we can help with anything else!

November 11, 2019

Tires and inspection visit Hugh did a great job, I come to this location based completely on the quality of service rather than price it’s the value add I get that keeps me comi More

by SCOTT.LOTHIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
Nov 11, 2019 -

Ciocca Ford responded

Thanks, Scott! We're so glad to hear it!

November 08, 2019

Great service Was taking care of right away. They also looked into a service warning that was for the truck. Also took the time to check on a special request I aske More

by JMS3S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wehner, Hugh Bristow, Gar Webb
Nov 11, 2019 -

Ciocca Ford responded

Thanks for sharing with us, JMS3S!

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