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Ciocca Ford of Quakertown - Service Center

Quakertown, PA

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711 Reviews

711 Reviews of Ciocca Ford of Quakertown - Service Center

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December 13, 2019

As always, great service! I’ve been taking my car to Ciocca service in Quakertown for many years. Service has always been stellar. Yesterday i had my car in and someone even More

by seamus611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Cancel
December 13, 2019

Recall service, new tires & inspection Excellent customer service from all involved , Kevin was right on top of all my concerns. Received excellent recommendations on new tires. Stephanie w More

by JD3PAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Green
December 13, 2019

Reasonable repair work Had recall and battery replacement done on my six year old truck. The team was respectful and helpful in prioritizing repairs that are needed to keep More

by 13 expedition
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Burdick
December 12, 2019

Excellent service as usual! I have been using Ciocca Ford for purchasing and service of my fleet of trucks for almost twenty years and this last service experience reminded me of More

by WALTERSNURSERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Green
December 12, 2019

Great work I called up for an appointment because I had car trouble and they said they couldn’t get me into the following week I told him I needed the car and he More

by TANKRBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Burdick
December 10, 2019

Great experience I had just purchased this vehicle and found that my auto start/stop feature wasn’t working as expected. I took it in and the team found that the batte More

by pprewitt1253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Cancel
December 09, 2019

Love Ford Service Hugh and Tyler are the best ! They fix everything with no excuses and very quickly, I alway wait in the lounge and buy the time I am done my coffee a More

by rgardner2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow, Gar Webb, Tyler Cancel
December 05, 2019

Great job Wonderful experience. Friendly Service dept every much on top of things. Excellent service of the driver who brought me home and return to take me More

by TERRI12590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (AJ) Adams, Tyler Cancel
November 28, 2019

Part of my car fell off after warranty work Had to return after having warranty work done because a substantial piece of my car was not put on properly and it fell of while I was driving. I had More

by LBWEED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Cancel
Dec 02, 2019 -

Ciocca Ford responded

LBWEED, we apologize for your experience with us. Please feel free to call us at (215) 536-8600 and speak to general manager Eric Dedig about your experience so he can help. Thank you for your feedback.

November 28, 2019

Awesome as always!! Hugh and Paul are the best. They were quick and efficent. They were able to diagnose and explain my issue and ordered me a part that I will be back More

by CGRAMLICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wehner, Hugh Bristow
Dec 02, 2019 -

Ciocca Ford responded

We're glad to hear it! Thanks for sharing with us, CGRAMLICH!

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