Ciocca Ford of Quakertown - Service Center

(2) Recalls for 2012 Ford Fiesta and an inspection Mike was very pesonalable through the whole process. He made me fell very welcome and I anticipate doing business in the future with Ciocca Ford. Mike was very pesonalable through the whole process. He made me fell very welcome and I anticipate doing business in the future with Ciocca Ford. - Need additional work to be complete on Driver side door and got me an appointment within two days Thank you! More

Realignment of wheels I purchased tires and did a wheel alignment about a month ago. I noticed that the steering wheel was not straight even though the vehicle tracked stra I purchased tires and did a wheel alignment about a month ago. I noticed that the steering wheel was not straight even though the vehicle tracked straight down the road. Took the vehicle back and they corrected the steering wheel alignment at no cost. Very satisfied with work even though I had to take a second trip. The service department are extremely friendly and helpful. I would have no issue recommending them to anyone. More

Honesty & Integrity I needed to have a tire and alternator replaced on my son's vehicle and had the pleasure of working with the Service Manager Michael Minniti at the Se I needed to have a tire and alternator replaced on my son's vehicle and had the pleasure of working with the Service Manager Michael Minniti at the Service shop on Park Avenue in Quakertown. I was hesitant at first to allow them to replace the tire because dealerships have a reputation of charging more for tires. I was pleasantly surprised when they offered to price match the tire. I received a great deal, and didn't have to take my son's car to several places. I found Michael Minniti to be an extremely fair and honest man of the highest integrity. He takes customer satisfaction to the next level and beyond. I would highly recommend this service center to my friends and family. More

Pleased as usual. As usual I am always pleased with the work done and the friendliness of the staff. The car is ready within the time promised. Also they let me know As usual I am always pleased with the work done and the friendliness of the staff. The car is ready within the time promised. Also they let me know of upcoming service needs. More

Very pleased. Very clean work. Very polite. They can't do enough for me. My contact counter person was supper. I am approximately 25 miles from the service/ dealers Very clean work. Very polite. They can't do enough for me. My contact counter person was supper. I am approximately 25 miles from the service/ dealership, and will travel there for all my needs on my, 2014 F150 pickup, although I could go to two other dealerships that are closer. VERY PLEASED. More

Professional, courteous, fast, friendly, efficient, thorough Service adviser, Mike Kardane is the consummate professional. He knows cars, recognizes customers, solves problems and makes sure that everything is Service adviser, Mike Kardane is the consummate professional. He knows cars, recognizes customers, solves problems and makes sure that everything is taken care of. He takes the time to assist the customer in every way possible, and is able to resolve even the most problematical issues. If your service department had a dozen Mike Kardanes, you would undoubtedly double or triple your business. Even if the dealership's prices may be higher than local repair shops, it is more than worth the extra cost to know that Mike Kardane is not only working with you, but working FOR you. I have owned many new cars (including a new Camaro, two new Cadillacs and a new Mercury Grand Marquis- and never did I feel that the dealership "had my back" the way that Mike Kardane makes you feel. Really love your dealership!! More

Customer satisfaction guaranteed With all the companies I work with, Ciocca stands out the most for customers satisfaction! From the collision center Phil Walter,service Tim Adams an With all the companies I work with, Ciocca stands out the most for customers satisfaction! From the collision center Phil Walter,service Tim Adams and sales Kevin Acevedo. All these gentlemen had the most respect, kindness and their courteousness shown through their service. It would be nice if more companies would practice this work ethic and not put the value of $ first. Rick Hujcs More

Number 1 service As always I am never dissapoointed with the the service or customer service! Than you for all the great work! I have been dealing with your service de As always I am never dissapoointed with the the service or customer service! Than you for all the great work! I have been dealing with your service department for a number of years for this very reason! More

Fantastic!!!! Always a fantastic experience at Ciocca Ford! The employees are friendly. Mike Kardane is always awesome to deal with! Greg, the shuttle bus driver Always a fantastic experience at Ciocca Ford! The employees are friendly. Mike Kardane is always awesome to deal with! Greg, the shuttle bus driver is great, as well! More