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Ciocca Ford of Quakertown - Service Center

Quakertown, PA

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711 Reviews

711 Reviews of Ciocca Ford of Quakertown - Service Center

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January 12, 2016

They aim to please! Always great service, Mike Kardane always gives 110%. Very happy with repair and was surprised to get a rental car so I wasn't stuck there all day. More

by JOEANDPEGGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kardane, service
January 12, 2016

the works service on f250 diesel service managers are great , made my experience dealing with them very easy,got there late afternoon but they still got my truck done, while I wait b More

by k717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
paul wehner
January 11, 2016

Great service! My first visit to Ciocca Ford's service department was a complete success. From the helpful people to the reasonable costs, I will definitely be brin More

by Bill C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wehner
January 11, 2016

Great Service Center with Nice Staff I came in thinking I had a transmission problem. Turned out to be a couple of bad pulleys that the dealership I bought the truck from silenced up. I w More

by LPruitt1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
January 09, 2016

Recall service I went in simply to have a recall serviced, but they tried to sell me on having other parts of my car fixed as well. When I went to pick up my car I w More

by J-bird
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim
Jan 12, 2016 -

Ciocca Ford responded

Thank you for taking the time to write us a review. We apologize for the oversight on the amount of fuel that was lost in the repair. We are glad to hear that your tank was filled all the way as soon as you made us aware of the mistake. If there is anything else we can do for you please feel free to reach out to us directly at 215-536-5900.

January 09, 2016

Waste of a day, waiting. An appointment was set up for 9:30am, and was told it would take about an hour. The car was not finished until 4:30. More

by FROGBOT1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quakertown service center
Jan 12, 2016 -

Ciocca Ford responded

Thank you for taking the time to give us some feedback on your experience. We do make every effort to get our guests in and out as quickly as possible. We would like to hear a little more in detail of what your experience was like so we can do better on your next visit. Please feel free to reach out to us at 215-536-5900 and ask to speak with the service manager Michael.

January 08, 2016

Excellent I made an appointment pretty quickly and Did not have to wait long at all for drop off and or pickup. Time was very efficient and worked with me on p More

by BRENDABEAR02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim in service
January 07, 2016

(2) Recalls for 2012 Ford Fiesta and an inspection Mike was very pesonalable through the whole process. He made me fell very welcome and I anticipate doing business in the future with Ciocca Ford. More

by CIVORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
January 07, 2016

great service Appointment was performed as promise. Staff always cordial and helpful. Mike Kardane is tops! Have never had a problem with them. Would recommend Cioc More

by NADINEU5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
January 07, 2016

Evaluating a starting issue fir the third time. Since the starting issue on my F150 was not resolved in the previous two appointments, the service manager called me and offered to provide a rental c More

by DAVIDPKREM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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