Ciocca Ford of Quakertown - Service Center

Great Service Ciocca Ford of Quakertown was great. I called and asked if they could take me in during my busy work schedule and they said no problem. I drove in 15 Ciocca Ford of Quakertown was great. I called and asked if they could take me in during my busy work schedule and they said no problem. I drove in 15 minutes later and they performed the inspection and emission on my truck as well as making me a new key that was lost. Thanks Ciocca. More

very good experience very friendly and helpful people Terrisa from service department in ford was very nice and helpful with my 2015 mustang jimmy breslin from sales was a very friendly and helpful people Terrisa from service department in ford was very nice and helpful with my 2015 mustang jimmy breslin from sales was also very kind and helpull and I want to say thank you for great service More

Excellent customer service with Micheal Minniti. Excellent customer service. Friendly and well run staff! Check In tohave my car inspected was fast and done in minutes! Service director Michael Min Excellent customer service. Friendly and well run staff! Check In tohave my car inspected was fast and done in minutes! Service director Michael Minniti was excellent. Would definitely go back to Ciocca Ford in Quakertown! More

What a change! I own a local service business in Quakertown, PA. Our company Commercial Kitchen Repairs, Inc. has been in business for almost 17 years. I have purcha I own a local service business in Quakertown, PA. Our company Commercial Kitchen Repairs, Inc. has been in business for almost 17 years. I have purchased nearly 20 service vans (all E-350's) from Faulkner Ford now Ciocca ford. In the past I had a lot to say about Faulkner Ford & a lot of it was not good. I could go into different situations and stories but that would take too long. Needless to say, Our company was happy with the sales department largely due to Chris Batori (Truck Sales Manager) but we would take all of our service work else where, mostly due to the very high charges. Since Faulkner Ford changed to Ciocca Ford I have noticed the introduction of Michael Minniti as Service Manager and Paul Wehner as Commercial/Fleet Service Rep. Shortly after the change I found my company using Ciocca Ford more and more. Their tire prices can not be beat. The service has been great and most important, the price for service work has been just as good. Michael and Paul have been nothing but kind and helpful. Recently I just experienced a shoulder injury and while in Ciocca Ford one day for service to one of our service vans Michael asked me if I would come into his office. Michael spoke to me as a friend not just as another customer. Michael asked how I was doing and showed genuine concern for me. In comparison, I never spoke to the Faulkner Ford service manager once in the many years I had to use them. Let me not forget to mention Paul Wehner. Paul is honestly one of the best service representatives I have ever dealt with. Paul explains in detail everything I need to know during a service visit and does not push me to do more service work then is necessary. Paul won my companies service work back with the now Ciocca Ford. In short as an owner of a service company I just wanted to say most service companies do not mind spending a little more to get better service from an authorized dealer. However, when that same service becomes much more expensive smart companies will always find an alternative. Great Job Ciocca Ford for winning our company back. Dwight P. Boris Owner/President Commercial Kitchen Repairs, Inc. More

Ford Escape 2012 Excellent service by Chris Batori as he picked up my car , brought it to Ciocca Ford and then dropped it back off. I don't know if he can do this for Excellent service by Chris Batori as he picked up my car , brought it to Ciocca Ford and then dropped it back off. I don't know if he can do this for others depending on where they live, but it is a great way to make servicing your car convenient. I also got a call from the Service Manager (forgot his name) to let me know of some additional service recommended before they actually did it which was great also. THey also washed my car which is another great added benefit. More

Quick great service Got two new tires at a great price and quick service to have them mounted. True to price quote and compliantly ride to work. Will call for my next set Got two new tires at a great price and quick service to have them mounted. True to price quote and compliantly ride to work. Will call for my next set More

I was there to have the power steering fluid line replaced. Tim Adams had ordered the part needed and had assured me that it would take no more than 2 hours...possibly less. I was comfortable waiting in the ne Tim Adams had ordered the part needed and had assured me that it would take no more than 2 hours...possibly less. I was comfortable waiting in the newly enlarged waiting room and was pleased when the work was finished in less than 2 hours. Checking out was pleasant (little wait due to technology slow down). Ladies at checkout are very friendly...Tim handled everything very thoroughly and politely. More

Very helpful At Ciocca they try and go out of their way just to make everything proper. I just wish that they vacuumed and washed the car before giving them back At Ciocca they try and go out of their way just to make everything proper. I just wish that they vacuumed and washed the car before giving them back to you. More

My first service They were able to schedule an appointment that was convenient and called me to let me know my inspection was due next month but they could do it while They were able to schedule an appointment that was convenient and called me to let me know my inspection was due next month but they could do it while it was in for oil change and recall. So that really saved me time by not having to have the car go in again next month. They also went the extra mile and put my vanity plate on. I so appreciated that. Thanks Tim More

Great Service Even though I asked for an Oil Change, Tim took the time to have the entire car checked and answer questions about the transmission. Good to have dece Even though I asked for an Oil Change, Tim took the time to have the entire car checked and answer questions about the transmission. Good to have decent service by people who care about the customer's concerns. More