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Ciocca Ford of Quakertown - Service Center

Quakertown, PA

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711 Reviews

711 Reviews of Ciocca Ford of Quakertown - Service Center

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December 30, 2019

Recall Good and fast service. Hugh bristow took good care of me and my car. He was Very knowledgeable and professional. I was called when car was completed More

by rekillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
December 30, 2019

Service dept If you’re going to have appointments, have techs available NOT make people wait 30+ minutes more for service. Also people work during the week, Being More

by SMILEE6975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
December 30, 2019

Did me right! They gave me a weekend appointment with short notice. Repaired a minor tire issue at no charge. I am very comforted when all the dashboard lights a More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Green
December 30, 2019

Excellent visit Very satisfied. They were able to perform all the services I needed and got me on the road when promised. They even performed warranty work that I di More

by BGGIUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
Jan 06, 2020 -

Ciocca Ford responded

Wonderful! Thank you for taking time to write us a review, BGGIUS!

December 27, 2019

Holiday disaster Dealer did a good job. Deira was very nice and helpful. I had my car towed there a couple of days before Christmas, without an appointment. They did More

by AKMEIERSNUBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deira M
December 24, 2019

Empty promises Took car in to get new door locks and ignition. They said several days of work. By day 4 they said it will be done tomorrow, tomorrow came & sorry no More

by Stumpcna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hugh Bristow
Dec 26, 2019 -

Ciocca Ford responded

Stumpcna, we apologize for your experience with us. Please feel free to contact us at (215) 536-8600 and speak to general manager Eric Dedig about your experience so he can help however possible. Thank you for your feedback.

December 24, 2019

Treats you like family Came in just before the holidays with a leaking tire. Took me in right away so tech could check for a leak so I would not be stranded over the holiday More

by SUEANDSTU.SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Cancel
Dec 26, 2019 -

Ciocca Ford responded

Thank you for letting us know how we did Sue and Stu! We appreciate the great review and hope to be of service again!

December 20, 2019

Excellent Very timely service. I was in and out in less than an hour. I can’t thank you enough for the jiffy service. Have a great holiday season! More

by JMIRACLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
Dec 26, 2019 -

Ciocca Ford responded

Thanks! You too!

December 19, 2019

A good experience I was treated very well and the service manager was very informative. The work was done on my car witj no pressure and service manager told me everyth More

by williamsams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
December 19, 2019

Kevin Green is excellent I was extremely disappointed to find the service manager Paul W was no longer with the company and considered taking my fleet elsewhere. Kevin was awe More

by PHIL62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wehner, Kevin Green, Gar Webb
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