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Ciocca Ford of Quakertown - Service Center
Quakertown, PA
711 Reviews
711 Reviews of Ciocca Ford of Quakertown - Service Center
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April 10, 2016
Service Visit I was completely satisfied with my service visit on April 7th. Your staff as always was courteous and professional and my vehicle was delivered ah I was completely satisfied with my service visit on April 7th. Your staff as always was courteous and professional and my vehicle was delivered ahead of schedule. More
by MIKEGONYON
Verified CustomerEmployees Worked With
Mike Kardane
April 09, 2016
Got the wrong Mike this time. I unfortunately bought a 2012 Ford Focus that is not even paid for yet and I have had major issues. Besides the faulty transmission which had the war I unfortunately bought a 2012 Ford Focus that is not even paid for yet and I have had major issues. Besides the faulty transmission which had the warranty extended because it is junk, the second computer module in 2 months has gone. The first was a steering module that cost me almost $500. At least the rep I worked with was sympathetic, got me a free car rental and got Ford to pay the other 3/4 of the repair. This time, I worked with the service manager, and I have to tell you, he could take a few lessons from the first Mike I worked with. He was unsympathetic that a car fairly new had all these problems, flippantly stating, well, they are cars and cars have problems. If I expected this many issues I would have spent a lot less money on a used car! He didn't even call me for 5 hours to tell me what was going on with my car, I had to call him. And he says, good news, it won't cost anything because it was covered by the extended transmission warranty. All it will cost is the car rental. Really? That should have been covered since it was a factory warranty computer module that went this time. I thought I found a decent place to bring my car but I was wrong. More
by emacmullen
Employees Worked With
Mike Kardane
April 08, 2016
Courtesy Oil Change Awesome experience. Clean and Friendly. Had me out in 1/2 hour of my appointment time. Waiting area was comfortable and free coffee to boot! Awesome experience. Clean and Friendly. Had me out in 1/2 hour of my appointment time. Waiting area was comfortable and free coffee to boot! More
by JPSTUHR
Employees Worked With
Mike Minniti
April 05, 2016
Great and professional! I live a while from that Ciocca Ford of Quakertown but it was definitely worth to drive that distance to get there and have my car serviced by them. V I live a while from that Ciocca Ford of Quakertown but it was definitely worth to drive that distance to get there and have my car serviced by them. Very professional. I had few things to get checked out so it was not just an oil change but few other things too. I was told it would take about an hour to check all those things I asked for and that's how long it took since it was more than oil change. All employees I was talking to were polite and helpful. Tim Adams and Mark Kardane were very professional and helpful and answered all questions I had. I will definitely be back. Thank you! More
by Marek T.
Employees Worked With
Mike Kardane, Tim Adams
April 04, 2016
pleasant dealings took my f-150 in for first service.Tim was very courteous and professional and explained services needed. Truck was completed in a timely manner. Defi took my f-150 in for first service.Tim was very courteous and professional and explained services needed. Truck was completed in a timely manner. Definitely will go back for future services. More
by ford truck nut
Employees Worked With
Tim Adams
April 04, 2016
I'm back I had a great experience this time and just scheduled another appointment to get 4 new tires next week. Thank you Sue Pacella Quakertown PA I had a great experience this time and just scheduled another appointment to get 4 new tires next week. Thank you Sue Pacella Quakertown PA More
by deanoandsioux
Employees Worked With
Mike Kardane
April 03, 2016
Excellent efficient service Tim was curteous, pleasant and very helpful. He set the car's Bluetooth service to work with my smart phone. My car's service appointment was on time Tim was curteous, pleasant and very helpful. He set the car's Bluetooth service to work with my smart phone. My car's service appointment was on time. More
by JMWAYFAN
Employees Worked With
Tim Adams
April 02, 2016
As good as it gets! Professional, prompt, responsive to all of my novice-like question; very fairly priced. They are the only place I would THINK of going with this vehic Professional, prompt, responsive to all of my novice-like question; very fairly priced. They are the only place I would THINK of going with this vehicle! More
by TOWOCO
Employees Worked With
Paul Wehner
April 02, 2016
Aim to please! Very satisfied with the work that was done on my new Fusion. They fixed a flat , changed the oil and. repaired the carpet. All was done without making Very satisfied with the work that was done on my new Fusion. They fixed a flat , changed the oil and. repaired the carpet. All was done without making an appointment. More
by RMBRITTINGHAM
Employees Worked With
Tim Adams
April 01, 2016
Quick and pleasant I got in dropped off and picked up next day done. Explained everything they did and explained what should get done next.I wI'll be coming back! I got in dropped off and picked up next day done. Explained everything they did and explained what should get done next.I wI'll be coming back! More
by MANDSELECTRIC
Employees Worked With
Mike Manetti , Tim Adams
