Ciocca Ford of Quakertown - Service Center
Quakertown, PA
711 Reviews of Ciocca Ford of Quakertown - Service Center
Leaky tire I have been completely amazed with the level of service that I have received from this service department so far. Eveyone from Paul in service to Greg I have been completely amazed with the level of service that I have received from this service department so far. Eveyone from Paul in service to Greg giving me a courtesy ride, they have gone above and beyond. Thank you More
Great Service It was a pleasure dealing with Mike K. from our phone call on the way home from Cape May, NJ to being able to get our Ford Escape serviced at such a s It was a pleasure dealing with Mike K. from our phone call on the way home from Cape May, NJ to being able to get our Ford Escape serviced at such a short notice. Arriving at 8:45 AM we had expected to wait an hour or more, what a surprise when Mike came out 37 min. later and said we can be on our way back to the Jersey shore. Mike has always been a pleasure to deal with and will keep us returning again and again. More
First experience at Ciocca dealership I found my first experience using the Ciocca Ford Service Center very satisfying. I scheduled an appointment on line and wanted to get an oil change. I found my first experience using the Ciocca Ford Service Center very satisfying. I scheduled an appointment on line and wanted to get an oil change. I arrived for my appointment and was greeted by many nice people. All were anxious to help me. Once I checked in with the service rep, I was assigned a specific person to help me with the process. He was very courteous and asked if I had any other concerns. Once he knew of my other concerns he made note of them to make sure the mechanic was on the same page. After a brief wait my oil was changed, I received a free alignment and brake check, and my small concern was fixed with no charge! Hats off to all those who I met and had the fortune to speak with! Good Job!! More
Took the time to identify the root cause. the service team, took the time to identify the root cause of my ac problem and Tim went to bat for me to get the repair and loaner care covered under the service team, took the time to identify the root cause of my ac problem and Tim went to bat for me to get the repair and loaner care covered under warranty. He kept my informed with status updates every day. Well done More
F350 Service Paul is easy to work with. Did his best to get me in and out in short order. He handled my service with very short notice. Paul is easy to work with. Did his best to get me in and out in short order. He handled my service with very short notice. More
Top notch service Great quality service. Professional and courteous staff. Accommodated service maintenance request on the same day we called to schedule an appointment Great quality service. Professional and courteous staff. Accommodated service maintenance request on the same day we called to schedule an appointment.! Car was done and ready on time we were told. More
A recall problem that was replaced in April had to be redone Tim Adams took very good care of me; especially knowing I was leaving for New York on the long holiday weekend. I would like to add, I hate my Ford F Tim Adams took very good care of me; especially knowing I was leaving for New York on the long holiday weekend. I would like to add, I hate my Ford Fiesta. I'm sorry, I do. But that does not reflect on the service that is provided...it is outstanding! More
Very Wonderful I gave the rating because the technician was very helpful, told me all the problems with my vehicle and fixed it very efficiently. I recommend this pl I gave the rating because the technician was very helpful, told me all the problems with my vehicle and fixed it very efficiently. I recommend this place for all your service needs. More
Stranded out of town...on a holiday weekend. Extremely nice and professional. Went out of their way to meet our needs and help us get home. Thank you Tim for all your help! Extremely nice and professional. Went out of their way to meet our needs and help us get home. Thank you Tim for all your help! More
fantastic service I have been dealing with Ciocca Ford for a lot of years. What keeps me coming back is the sales ,service and the over all customer experience .From th I have been dealing with Ciocca Ford for a lot of years. What keeps me coming back is the sales ,service and the over all customer experience .From the time I make an appointment, drop off, and pickup my vehicle. More