Ciocca Ford of Quakertown - Service Center
Quakertown, PA

711 Reviews of Ciocca Ford of Quakertown - Service Center
Use the Service Center I would highly recommend the Service Cent have had great service from Mike and Paul and the rest but I would seriously warn AGAINST buying the vehicle I would highly recommend the Service Cent have had great service from Mike and Paul and the rest but I would seriously warn AGAINST buying the vehicle from the Sales Office across the highway on Rt 309. This was the third vehicle I bought from this Dealership and had it been the first it would have been the last. My salesman did nothing but lie to me and blow smoke up you know where. I still have not received a call to see how I like the truck and its been three weeks. But the service Center I give Five Stars. Sales can learn a lot from Ditchmans in Flemington or Beans in Doylestown. THank you Paul and Mike for salvaging my respect of Ciocca and thanks to Chris also for making the problems right. More
Reliable service GenPro Power Systems depends on the reliable service of Ciocca Ford of Quakertown for our fleet of trucks. They are our "one stop shop" for vehicle m GenPro Power Systems depends on the reliable service of Ciocca Ford of Quakertown for our fleet of trucks. They are our "one stop shop" for vehicle maintenance & service! Their flexible schedule is an added bonus! More
Service is very fast and very high quality I have worked with Tim at service with my 2005 Ford Expedition and he was great. Amazing help and very professional. I was very satisfied with the ser I have worked with Tim at service with my 2005 Ford Expedition and he was great. Amazing help and very professional. I was very satisfied with the service. More
good service the tires look great, the service was quick and hassle free, the free alignment check was a bonus I was not expecting, it was good piece of mind knowi the tires look great, the service was quick and hassle free, the free alignment check was a bonus I was not expecting, it was good piece of mind knowing everything was right More
Normally very good but this time, it was awful. I went in to get my boots replaced and I had a test done on my truck to see why it was bucking every couple weeks here and there. I also got a rental I went in to get my boots replaced and I had a test done on my truck to see why it was bucking every couple weeks here and there. I also got a rental car through my warrenty. I was told that my spark plugs were splitting and it would be 500 dollars so I asked them to wait. When I got my truck back, it was covered in grease and blood and there was a dent in the door. Enterprise also took out the 100 dollar security deposit and never put it back because someone new was working with me. I returned the truck to ford and had them fix the inside and outside for me. When I got it back, my daughter's stroller was thrown in the bed of the truck on top of trash so it is now ruined. My truck is also bucking every 2 seconds because they were playing with it and I am terrified to drive. I still have yet to hear back from them about the stroller and the bucking. My 100 dollars still hasn't gone back in and it's been 2 weeks. I am pissed off and never coming back to ford. I will be sure to tell everyone I know about this experience. More
Top notch! From the service manger Michael, who goes out of his way to make you feel welcome and part f the family. It is reflected in his service team, what a From the service manger Michael, who goes out of his way to make you feel welcome and part f the family. It is reflected in his service team, what a great group of professionals, and two my service writer Paul, great job! The diesel mechanics are the best in the buisness. They do a fantastic job each and every time, I couldn't be happier with Ciocca. Thank you More
Service Took our F-350 in for service and inspection. Paul in service took great care us. The work was done on time! Hats off to the service department. Took our F-350 in for service and inspection. Paul in service took great care us. The work was done on time! Hats off to the service department. More
good service while i waited Went for the works, they noticed my inspection expired at the end of the month. I said I was going to a place down the street for half the price. They Went for the works, they noticed my inspection expired at the end of the month. I said I was going to a place down the street for half the price. They matched the price. Saved me an extra trip. Also got my remote fixed. Batteries changed. More
Appreciate the Followup I had both my Ford Fusion and Ford Escape in for different reasons. While servicing the Escape, there was a minor issue mounting one of the tires, and I had both my Ford Fusion and Ford Escape in for different reasons. While servicing the Escape, there was a minor issue mounting one of the tires, and it caused damage to the wheel. Tim made it very clear that this would be replaced at no charge, and he even threw in a car wash to rectify the issue. It was also discovered that there was an oil leak in the engine compartment. I deferred on getting this serviced right off the bat, so I could look into it a little more. A day or two later, Tim called when he discovered that this repair would be covered by my power train warranty. Tim went above and beyond to reach out to me like this, and I greatly appreciate it. I am very pleased with the level of service that I am receiving from Ciocca Ford. More
Great Service It was a pleasure dealing with Mike K. from our phone call on the way home from Cape May, NJ to being able to get our Ford Escape serviced at such a s It was a pleasure dealing with Mike K. from our phone call on the way home from Cape May, NJ to being able to get our Ford Escape serviced at such a short notice. Arriving at 8:45 AM we had expected to wait an hour or more, what a surprise when Mike came out 37 min. later and said we can be on our way back to the Jersey shore. Mike has always been a pleasure to deal with and will keep us returning again and again. More