Ciocca Ford of Quakertown - Service Center
Quakertown, PA
711 Reviews of Ciocca Ford of Quakertown - Service Center
Awesome sales department! My car went in for a basic oil change and inspection. I also was noticing a slight leak that the service department checked and found it to be my rad My car went in for a basic oil change and inspection. I also was noticing a slight leak that the service department checked and found it to be my radiator. When they checked it after the radiator was replaced there was a small leak from one of the hoses. They were not able to get another hose in because it was the end of the day so they graciously gave me a loaner car so I could get to work! More
Has always done fast expert service in friendly atmosphere I have always brought my 2015 Focus ST into Ciocca Ford Quakertown for service. It is in perfect condition despite my having put 40 K miles on it in I have always brought my 2015 Focus ST into Ciocca Ford Quakertown for service. It is in perfect condition despite my having put 40 K miles on it in about a year. The car still feels news. In addition their service department is very accommodating, friendly, an fairly priced. More
Service is very fast and very high quality I have worked with Tim at service with my 2005 Ford Expedition and he was great. Amazing help and very professional. I was very satisfied with the ser I have worked with Tim at service with my 2005 Ford Expedition and he was great. Amazing help and very professional. I was very satisfied with the service. More
good service the tires look great, the service was quick and hassle free, the free alignment check was a bonus I was not expecting, it was good piece of mind knowi the tires look great, the service was quick and hassle free, the free alignment check was a bonus I was not expecting, it was good piece of mind knowing everything was right More
Normally very good but this time, it was awful. I went in to get my boots replaced and I had a test done on my truck to see why it was bucking every couple weeks here and there. I also got a rental I went in to get my boots replaced and I had a test done on my truck to see why it was bucking every couple weeks here and there. I also got a rental car through my warrenty. I was told that my spark plugs were splitting and it would be 500 dollars so I asked them to wait. When I got my truck back, it was covered in grease and blood and there was a dent in the door. Enterprise also took out the 100 dollar security deposit and never put it back because someone new was working with me. I returned the truck to ford and had them fix the inside and outside for me. When I got it back, my daughter's stroller was thrown in the bed of the truck on top of trash so it is now ruined. My truck is also bucking every 2 seconds because they were playing with it and I am terrified to drive. I still have yet to hear back from them about the stroller and the bucking. My 100 dollars still hasn't gone back in and it's been 2 weeks. I am pissed off and never coming back to ford. I will be sure to tell everyone I know about this experience. More
Service Took our F-350 in for service and inspection. Paul in service took great care us. The work was done on time! Hats off to the service department. Took our F-350 in for service and inspection. Paul in service took great care us. The work was done on time! Hats off to the service department. More
Top notch! From the service manger Michael, who goes out of his way to make you feel welcome and part f the family. It is reflected in his service team, what a From the service manger Michael, who goes out of his way to make you feel welcome and part f the family. It is reflected in his service team, what a great group of professionals, and two my service writer Paul, great job! The diesel mechanics are the best in the buisness. They do a fantastic job each and every time, I couldn't be happier with Ciocca. Thank you More
Appreciate the Followup I had both my Ford Fusion and Ford Escape in for different reasons. While servicing the Escape, there was a minor issue mounting one of the tires, and I had both my Ford Fusion and Ford Escape in for different reasons. While servicing the Escape, there was a minor issue mounting one of the tires, and it caused damage to the wheel. Tim made it very clear that this would be replaced at no charge, and he even threw in a car wash to rectify the issue. It was also discovered that there was an oil leak in the engine compartment. I deferred on getting this serviced right off the bat, so I could look into it a little more. A day or two later, Tim called when he discovered that this repair would be covered by my power train warranty. Tim went above and beyond to reach out to me like this, and I greatly appreciate it. I am very pleased with the level of service that I am receiving from Ciocca Ford. More
good service while i waited Went for the works, they noticed my inspection expired at the end of the month. I said I was going to a place down the street for half the price. They Went for the works, they noticed my inspection expired at the end of the month. I said I was going to a place down the street for half the price. They matched the price. Saved me an extra trip. Also got my remote fixed. Batteries changed. More
Tim Adams is the best! I write specifically in praise of Tim Adams, my CSR for service on my 2016 Fusion. I was greeted promptly upon arrival in Quakertown, and my expectat I write specifically in praise of Tim Adams, my CSR for service on my 2016 Fusion. I was greeted promptly upon arrival in Quakertown, and my expectations were all met, PLUS some! I came in for a Ciocca Promise Oil Change, and an state inspection, after only leasing the car for 5 months. There was a mismatch between the inspection month sticker and my lease month initiation. Tim said, "NO PROBLEM , if you wish, we'll make them match!" AND he DID! - without even charging me for the sticker! I was outta there in less than one hour! I am so grateful. Great job! More