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Ciocca Ford of Quakertown - Service Center
Quakertown, PA
711 Reviews
711 Reviews of Ciocca Ford of Quakertown - Service Center
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Verified Customer
July 02, 2016
Top Notch Dealership and Service Center I have bought one truck, leased two cars and leasing to buy our newest SUV from Ciocca Ford and would not go anywhere else. From the initial buying o I have bought one truck, leased two cars and leasing to buy our newest SUV from Ciocca Ford and would not go anywhere else. From the initial buying of my vehicles to the constant service and even detailing I never have had an issue or felt like I was just another customer. Through the years I almost feel like I am part of a Ford family. Service is always great and they are always willing to fit my in on a moments notice which works well for me since I use my truck for work and business purposes every day 7 days a week sometimes. More
by ALLPHASE22
Employees Worked With
Matthew Dymit, Paul Wehner, Mike Kardane
July 01, 2016
bad service I said I would never buy another truck from Ciocca after my last disaster with my 04 F350. In the end they didn't want to fix anything and I had to ge I said I would never buy another truck from Ciocca after my last disaster with my 04 F350. In the end they didn't want to fix anything and I had to get a lawyer. I purchased a 2016 F350 and it the same old story. Nothing has changed in over 12 years. And to top it of they try make you feel like an Idiot. Last time I had my truck In, Paul Wehner tried to tell me how diesel trucks work and left a paper in my truck telling me how diesel work. Funny thing is Ive owned a ford 7.3 and 6.0 and currant 6.7, I also have owned 3 chevy duramax and one Ram 6.7 Cummins But he is going to tell me how Diesel works. Last time I had my oil and fuel filters changed, They had oil all over the bottom of the truck and diesel fuel spilled all over the engine bay area. I should have said something but I let it go. Im having an issues with wind noise driver side windshield. Its something that comes and goes. They claim they never have seen this problem before. Well its a very well know problem. Thousands and thousands of pages and videos on the internet about it. Fix, Replace windshield and molding around windshield. They won't fix it because they can't get it to do it, Which I told them that from the start. Has to be on highway and cross winds and it makes a kazoo sound. Sad thing is I guess they think I'm making this up. Just what i want to lie so i can have them tear my $70K truck apart More
by JUSTIN281
Employees Worked With
Paul Wehner
June 30, 2016
Vehicle Service Brought vehicle in to have exterior molding replaced, and for maintenance service. Everything was completed professionally and in a timely manner. As Brought vehicle in to have exterior molding replaced, and for maintenance service. Everything was completed professionally and in a timely manner. Assistant Service Manageer Tim was very polite and explained everything completely. Overall experience was excellent. Worth the hour and a half drive each way. More
by CHEZLEY
Employees Worked With
Tim Adams
June 29, 2016
service is not respectable, always try to up-sell They always try there best to UP-SELL you on more work! Don't trust what they tell you because they have recommended work that I know doesn't need to They always try there best to UP-SELL you on more work! Don't trust what they tell you because they have recommended work that I know doesn't need to be done. More
by CHUCKSHOE
Employees Worked With
Mike Kardane, Tim Adams
June 27, 2016
Attention to every detail I not only have my three vehicles serviced at Ciocca , but friends and relatives have switched over to them, and have found out for themselves what gr I not only have my three vehicles serviced at Ciocca , but friends and relatives have switched over to them, and have found out for themselves what great service they will receive. Mike is a great service writer and pays attention to every detail from start to finish. More
by LARRY18
Employees Worked With
Mike Kardane
June 23, 2016
Service Needs The prompt service and courtesy displayed by Tim and the rest of the group was very profession. My car was ready for pick at the exact time promised The prompt service and courtesy displayed by Tim and the rest of the group was very profession. My car was ready for pick at the exact time promised by Tim. Very happy with the overall experience dealing with Ciocca Ford of Quakertown. More
by JK
Employees Worked With
Tim Adams
June 22, 2016
WORST SERVICE EVER! TODAY WAS THE LAST TIME I WILL BE DOING BUSINESS WITH THIS DEALERSHIP. I WILL NOT RECOMMEND ANY OF MY FRIENDS GO HERE. I AM LOOKING FORWARD TO TURNI TODAY WAS THE LAST TIME I WILL BE DOING BUSINESS WITH THIS DEALERSHIP. I WILL NOT RECOMMEND ANY OF MY FRIENDS GO HERE. I AM LOOKING FORWARD TO TURNING MY LEASED CAR IN AS SOON AS MY LEASE IS UP. IF I WERE TO RATE THIS SERVICE HONESTLY YOU WOULD GET NO STARS. IT WAS WORSE THAN POOR. More
by JOLLYRODGER9
Employees Worked With
WOULD RATHER NOT SAY
June 22, 2016
Use the Service Center I would highly recommend the Service Cent have had great service from Mike and Paul and the rest but I would seriously warn AGAINST buying the vehicle I would highly recommend the Service Cent have had great service from Mike and Paul and the rest but I would seriously warn AGAINST buying the vehicle from the Sales Office across the highway on Rt 309. This was the third vehicle I bought from this Dealership and had it been the first it would have been the last. My salesman did nothing but lie to me and blow smoke up you know where. I still have not received a call to see how I like the truck and its been three weeks. But the service Center I give Five Stars. Sales can learn a lot from Ditchmans in Flemington or Beans in Doylestown. THank you Paul and Mike for salvaging my respect of Ciocca and thanks to Chris also for making the problems right. More
by RDGIMSON
Employees Worked With
Josh Schwoyer, Paul Wehner, Mike Kardane
June 22, 2016
Reliable service GenPro Power Systems depends on the reliable service of Ciocca Ford of Quakertown for our fleet of trucks. They are our "one stop shop" for vehicle m GenPro Power Systems depends on the reliable service of Ciocca Ford of Quakertown for our fleet of trucks. They are our "one stop shop" for vehicle maintenance & service! Their flexible schedule is an added bonus! More
by GenPro Power Systems
Employees Worked With
Paul Wehner
