Ciocca Ford of Quakertown - Service Center

Mike Kardane the best.Fast and easy. No issues. Mike Kardane the best. Fast and easy. No issues. Waiting area for service needs further upgrade, Check out VW waiting area further South on 309 as an Mike Kardane the best. Fast and easy. No issues. Waiting area for service needs further upgrade, Check out VW waiting area further South on 309 as an example. More

State inspection service Done in a one hour time frame appointment. Very good. To satisfy the twenty five word minimum, I shall continue to reply...very good, very good! Go Done in a one hour time frame appointment. Very good. To satisfy the twenty five word minimum, I shall continue to reply...very good, very good! Good Bye! More

State inspection and lube and oil The work was done efficiently and professionally. We were notified of possible problems that would need to be dealt with in the future, which we appr The work was done efficiently and professionally. We were notified of possible problems that would need to be dealt with in the future, which we appreciated. More

State inspection & rear parking assist issues with my F150 I contacted Mike Kardane about a problem with my Rear Parking assist system on my F150. While it was there I had the State inspection preformed. I w I contacted Mike Kardane about a problem with my Rear Parking assist system on my F150. While it was there I had the State inspection preformed. I was kept informed as to the issues and possible corrective action to rectify the problem. Mike had my truck ready when he said it would be, with all the agreed to service items taken care off. Always a pleasure dealing wit Mike. More

Grease Lightning Mike Kardane is simply the best. He kept in touch with my the entire step if the way. He is very kind and informative. Best service experience ever. Mike Kardane is simply the best. He kept in touch with my the entire step if the way. He is very kind and informative. Best service experience ever. More

Warranty work on my Explorer The navigation system on my Explorer failed. I talked with Mike Kardane on the phone about the problem and followed his suggestion on a possible solu The navigation system on my Explorer failed. I talked with Mike Kardane on the phone about the problem and followed his suggestion on a possible solution to the problem. The navigation system began to work again. A couple of days later, the navigation system failed again with the message that the SD navigation card needed to be replaced. I called Mike Kardane and he immediately set up an appointment for me. The car was repaired and I have had no repeat of the problem. I am extremely pleased with the way this item was handled and will recommend this service center. Thank you. More

Excellent customer service I would love to say that my vehicle was brought in for a broken door handle. I had called my warranty company and they said we won't cover it. Tim was I would love to say that my vehicle was brought in for a broken door handle. I had called my warranty company and they said we won't cover it. Tim was able to get it covered for me and I only had to pay my deductible. I am very pleased with the level of service here. Thanks Tim More

Hood Adjustment, Minimal Results Called in to have my hood latch adjusted, car approximately 1 year old, as my hood appeared to not be aligned with the front fascia. Upon arrival, how Called in to have my hood latch adjusted, car approximately 1 year old, as my hood appeared to not be aligned with the front fascia. Upon arrival, however, it was indicated that the latch has no adjustment. Only minor adjustments with the bump stops were performed. Once home, I was able to access the latch and adjust accordingly within a few minutes. As the dealer is over an hour from my location, it was a lot of driving for minimal results. I'm glad it was a simple fix, however, and this has been my only negative experience so far with Ciocca. All of the employees are always courteous and helpful, so I will continue to come back in the future. More

Service is good, but the skills are still not perfect One angle of my front undercar splash guard (Ford escape 2013) came loose since last time I had oil change here. So I went back to have it tightened ( One angle of my front undercar splash guard (Ford escape 2013) came loose since last time I had oil change here. So I went back to have it tightened (cost me about $40 from the bill). However, within a week, half of the undercar splash guard came off again. It could be a problem of the part itself, which might be beyond repair at the first place. But for the price that I paid, I hoped the fix would last longer. More