Ciocca Ford of Quakertown - Service Center
Quakertown, PA
711 Reviews of Ciocca Ford of Quakertown - Service Center
Outstanding service I brought my Fiesta in for a problem I was having. It turned out to be a transmission problem. Luckily my car only had 32,000 miles and was still war I brought my Fiesta in for a problem I was having. It turned out to be a transmission problem. Luckily my car only had 32,000 miles and was still warranted. I was also told my car had a recall for the locks. Mike got me a loner car so that I would have a car to get to work and home. I work in Quakertown and live in Plymouth Meeting. Mike called me in the morning to let me know my car would be ready that day. He also made some suggestions regarding other work that was needed on my car. I took his recommendations and had my breaks done. Tires to be done on the next services call. I was so happy with everything. I will always bring my car to Ciocca Ford for all of my service need. I was treated respectfully by everyone in the shop. I have great confidence in Ciocca and this is now the only place I would ever bring my car for service in the future. More
Service Excellent representation with a courteous staff. Issues explained effectively for future service. Waiting area is very clean and presentable with exte Excellent representation with a courteous staff. Issues explained effectively for future service. Waiting area is very clean and presentable with extended seating and snacks provided. Service provided timely with limited waiting time. Deserving of reputation earned. More
Very pleased with the service My Focus was in for a problem. It also had two recalls, so they took care of them also. I received a call from Tim that my car was near inspection, an My Focus was in for a problem. It also had two recalls, so they took care of them also. I received a call from Tim that my car was near inspection, and asked if I wanted them to take care of that while my car was there. Thank you to all. More
Excellant Servocde Tim advised me of costs and what was needed to fix my Ford Focus. Car was ready in a timely manner and my concerns were answered in a concise and unde Tim advised me of costs and what was needed to fix my Ford Focus. Car was ready in a timely manner and my concerns were answered in a concise and understandable way. Thank you Ciocca and tim More
110% mark up on parts not 20 or 30% like other dealers Problem was accessed , was quoted a price for the repair was told the part was 381.69 I said I was shocked at that, said I would get back. Checked el Problem was accessed , was quoted a price for the repair was told the part was 381.69 I said I was shocked at that, said I would get back. Checked else where ,was told Ford suggested retail price was 302.93, Ciocca wanted to charge me over 25% more, their cost was around 180.00 They were marking the part up 110% Not 20 or 30% like other dealers They said they would match the 212.05 cost I had for the part from another dealer I said ok,the part comes in ,then they said it was not the problem but a switch for 30.38 I've been in business for 40 years and know they need to mark up parts to stay in business but 110% over cost ? More
Oil change Great, quick service. Paul Wehner got me checked in and the work was done very quickly. No hassle. Very courteous and professional. An overall good Great, quick service. Paul Wehner got me checked in and the work was done very quickly. No hassle. Very courteous and professional. An overall good experience. More
Fast and Excellent Tim Adams is a wonderful person- aimed at dealing with my SUV quickly and efficiety and did a great job!! He ensured that I would receive my SUV when Tim Adams is a wonderful person- aimed at dealing with my SUV quickly and efficiety and did a great job!! He ensured that I would receive my SUV when I needed it. Thank you!! More
Oil Change Called somewhat last minute and was able to get my Transit 350 in for the works the next day. All the work was completed on time and the truck was don Called somewhat last minute and was able to get my Transit 350 in for the works the next day. All the work was completed on time and the truck was done early. More
Good quick service at a good price. This visit was very pleasant , The service rep went out of his way to make it so , the prices fir four tires and an oil change were very competitive This visit was very pleasant , The service rep went out of his way to make it so , the prices fir four tires and an oil change were very competitive More
Fast and efficient. I needed an oil change and got in that same day. Very pleasant and very efficient. Eager to help!!! I would recommend this service station any day. I needed an oil change and got in that same day. Very pleasant and very efficient. Eager to help!!! I would recommend this service station any day. More