Ciocca Ford of Quakertown - Service Center

They made my car run and feel like a NEW car. Great !!! Mike Kardane went above and beyond what was his normal day. He made sure all the problems with the car were being addressed. He went way beyond what Mike Kardane went above and beyond what was his normal day. He made sure all the problems with the car were being addressed. He went way beyond what he had to do and got ALL issues corrected and most of all he stayed late one night to make sure I had a loaner car for the warrantee work he instructed the technicians to accomplish. I thought I would be charged a small fortune but only had to pay for about 1/2 of the work that was done. I couldn't believe my eyes when I saw the final bill. The extended warrantee was a blessing and the fact that he and the technicians performed all the work at that time instead of waiting for the car to break down again, blew my mind. This IS the place for my service needs and Mike Kardane was a fantastic Service Advisor. More

Replaced wheel bearing due to noises and inspection. The service continues to be good the technicians and managers are very congenial. A couple of things and these may be beyond the control of the manag The service continues to be good the technicians and managers are very congenial. A couple of things and these may be beyond the control of the managers: 1. I called last Thursday and expressed safety concerns due to the noise and asked if I could bring it in for a ten minute analysis just to let me know that it was safe to drive. I was denied and the earliest he could see me was the following Monday. I drove the weekend not knowing if the car was safe. Maybe if you could free up a person in instances like this just to give the driver piece of mind while waiting for an appointment. 2. I was quoted in the $300 dollar range but the bill was over $500. Maybe impossible to nail the price down a little closer I'm not sure. More

Small maintenance stop Went in for The Works oil change everything went smooth was out in under 1 hour. Tim my advisor was very friendly and knowledgeable about service need Went in for The Works oil change everything went smooth was out in under 1 hour. Tim my advisor was very friendly and knowledgeable about service needs More

My day at Ciocca. Called for an appointment for an oil leak. They told me bring it in. Dropped it off. Picked it up a couple days later, no sweat. No cost to me, all wa Called for an appointment for an oil leak. They told me bring it in. Dropped it off. Picked it up a couple days later, no sweat. No cost to me, all warranty or recall work. Easy as pie. More

Good quote and on time service I was having trouble with the transmission on my ford truck f150. I took the truck to Ciocca service and they diagnosed the problem. The quote for the I was having trouble with the transmission on my ford truck f150. I took the truck to Ciocca service and they diagnosed the problem. The quote for the transmission replacement was fair and the repair was done on time. More

Fast and accurate repairs My truck had multiple suspension problems which were accurately diagnosed and repaired by the Ciocca service center. The manager Paul helped in getti My truck had multiple suspension problems which were accurately diagnosed and repaired by the Ciocca service center. The manager Paul helped in getting the extended warranty to cover the repairs. They took good care of my vehicle. More

Outstanding service My service advisor was Tim Adams. He was very easy to work with and answered all of my questions completely. The service was completed at the promis My service advisor was Tim Adams. He was very easy to work with and answered all of my questions completely. The service was completed at the promised time and seemed to be cleaner than when I dropped the car off. More

I received excellent service from my service writer Tim! My service writer Tim was awesome to work with! He was caring, efficient, and very knowledgeable! I would highly recommend Tim and Ciocca! I was very My service writer Tim was awesome to work with! He was caring, efficient, and very knowledgeable! I would highly recommend Tim and Ciocca! I was very happy overall with the service I received! More