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Ciocca Ford of Quakertown - Service Center
Quakertown, PA
711 Reviews
711 Reviews of Ciocca Ford of Quakertown - Service Center
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November 08, 2016
Recall, inspection,lof . The advisor was polite and informative and work was performed in a reasonable time. Service area was clean and comfortable with coffee at no charge. T The advisor was polite and informative and work was performed in a reasonable time. Service area was clean and comfortable with coffee at no charge. Thank you!! More
by BUDD.CHIAVETTA
Verified CustomerEmployees Worked With
Tim Adams
November 07, 2016
Great service in time of need. On friday 11/4/16 my wife and I hit debris on route 309 and slashed open our tire on our new Ford Explorer. We were pressed for time and are new to t On friday 11/4/16 my wife and I hit debris on route 309 and slashed open our tire on our new Ford Explorer. We were pressed for time and are new to the area from New Jersey. Paul Wehner looked at are tire and showed me the damage and asked could I leave the vehicle and I explained we could not. He then stated they had a tire available and would squeeze us in even though they were busy. Less then an hour later we were on our way. It was a very satisfying experience and left my wife and I feeling good even though we had to buy a new tire for a 8 month old vehicle. Great job Paul! More
by LTKEN
Employees Worked With
Paul Wehner
November 07, 2016
Fuel pump replacement 2002 Mustang GT Car had to be towed in. Determined fuel pump was faulty. The fuel pump was replaced and car is running fine now. Car only has 68,000 miles. Maybe I ne Car had to be towed in. Determined fuel pump was faulty. The fuel pump was replaced and car is running fine now. Car only has 68,000 miles. Maybe I need to use it more instead of just sitting in my garage. Suggestion was made to replace the battery. I had them install a new battery. More
by WAGS817
Employees Worked With
Mike Kardane
November 04, 2016
Hassel free , friendly service, timely repairs At Ciocca Ford they are always friendly to assist the customer for whatever the Ford car needs are Hassel free , friendly service with timely repai At Ciocca Ford they are always friendly to assist the customer for whatever the Ford car needs are Hassel free , friendly service with timely repairs. This is the place to take care of your Ford automobile More
by jdicaro
Employees Worked With
Mike Kardane
November 04, 2016
Mike Minniti is a total smoke blowing up xxx idiot I bought a 2005 f250 crew cab powerstroke from this dealership and they inspected my truck I bought 5 days prior to me buying it and I told them on te I bought a 2005 f250 crew cab powerstroke from this dealership and they inspected my truck I bought 5 days prior to me buying it and I told them on test drive it had warped brake rotors they were supposed to give me a "we owe you repair documents to fix it" but when signing all the paperwork at purchase I didn't notice they wrote on it no repair will be done I didn't notice while they were feeding me paper after paper to sign. I contacted nick jenney financial guy who is a total useless piece of flesh. Basically I took it to my mechanic and he drove and inspected the brakes and said it should have never passed the safety inspection and ciocca Ford mechanic put a new safety inspection sticker on it. The brakes pulsate so bad and shimmy so bad it shimmy the steering wheel also. So I took it up to service and the other useless piece of flesh Mike Minniti drove with me in the truck as he is driving it he says oh yeah I feel it but we don't fail for warped brake rotors I said you kidding me no repeatable inspection station would of passed this it would have failed. So I said your gonna fix it correct and Mike Minniti service manager said no they will not. They are the biggest piece of xxxx Ford dealership so I have to go and file a civil suit against ciocca Ford in court. So that I can get my money back and suew them in court because they sell junk I advise all people looking for a new or used car or truck to look elsewhere then here. As for the mechanic that inspected the truck and should have failed the truck for drive ability safety issues I will suew him too in court and I hope that I get his inspection liscence revoked for the rest of his life and can never work as a mechanic again. I will Perdue this in court and hold every single person involved in the inspection of this unsafe truck. See you in court you pieces of xxxx ciocca Ford employees and to Mr. Ciocca you should be a shamed of yourself to slow to let your xxxxxxx manager operating your stealership. I will make sure that I tell everyone I know that is a ford enthusiast and Ford buyer to go to chapman or Fred beans Ford and I will never buy from your stealership ever again. But your employees reflect the kind of theif and person that you are you should be ashamed of yourself. I hope that maybe Mr Ciocca reads this review and redeems himself and fires those pieces of xxxx that are giving his stealership a bad name. Cause if I was him I definitely would. Thanks a xxxx of a lot ciocca Ford you suck so bad it's pathetic. More
by Ciocca Ford worst dealership
Employees Worked With
Nick Jenney total xxxxxxx and liar, John Averette, Michael Minniti
November 02, 2016
"Flat Tire" After running over a spike and blowing out my tire in Quakertown, I walked in," without an appt". I just purchased my vehicle in June and thought mayb After running over a spike and blowing out my tire in Quakertown, I walked in," without an appt". I just purchased my vehicle in June and thought maybe it came with some kind of coverage, They are a very busy sevice center. After speaking to Mike, He explained if it was patchable it would cost 35$. After waiting 45 minutes he came to me and said it was not fixable. He said I needed a new tire. Which then turned into 278 $. The whole think took 2 hours. They fit me in and I did appreciate that. Again they are a very busy service center. I do not recommend anyone coming here without an appointment. More
by CUTEZY2790
Employees Worked With
Mike Kardane
October 31, 2016
Inaccurate time I was told my oil change would take 45 minutes. It took just shy of 2 hours. I wouldn't care if it was 2 hours if that was the amount of time you told I was told my oil change would take 45 minutes. It took just shy of 2 hours. I wouldn't care if it was 2 hours if that was the amount of time you told me up front. Also I had free oil changes when I got my car. One person tells me I don't have any and makes me pay, the next visit someone tells me I have them and its free. Again, I wouldn't care one way or the other but it would be nice to get a consistent answer. More
by JenPF
Employees Worked With
Mike Kardane
October 31, 2016
Warranty work Worst dealership and service I've ever had to deal with in my life. Definitely don't put there customers first and try to make you pay for stuff that Worst dealership and service I've ever had to deal with in my life. Definitely don't put there customers first and try to make you pay for stuff that they supposely already fixed More
by kevinjmc06
Employees Worked With
N/a
October 31, 2016
Excellent service! Great customer service. They were able to get me in on a Saturday to replace my tire. I would recommend this dealership to friends and family! Great customer service. They were able to get me in on a Saturday to replace my tire. I would recommend this dealership to friends and family! More
by TSD131
Employees Worked With
Mike Kardane
October 27, 2016
Thank you! Had to make an emergency appointment on a very busy Monday for them. Not only did they squeeze me in but they took me home & picked me back up. Mike Had to make an emergency appointment on a very busy Monday for them. Not only did they squeeze me in but they took me home & picked me back up. Mike Kardane knows how to keep things moving while things were crazy without getting flustered. Greg, my "chauffeur" was very professional & a very nice man. They made what started out as a terrible Monday into a positive experience. Thank you! More
by TTRACEY2
Employees Worked With
Greg - driver, Mike Kardane
