Ciocca Ford of Quakertown - Service Center
Quakertown, PA
711 Reviews of Ciocca Ford of Quakertown - Service Center
Great Team Awesome job as always. Never disappointed. Tim did a great job as did the techs. Inspection and emissions as well as oil change and rotate tires. Awesome job as always. Never disappointed. Tim did a great job as did the techs. Inspection and emissions as well as oil change and rotate tires. More
Fast efficient service Prompt greeting upon arrival. Process well described by Tim, who also provided full debrief post-Service. Turnaround completed on time, vehicle ret Prompt greeting upon arrival. Process well described by Tim, who also provided full debrief post-Service. Turnaround completed on time, vehicle returned in good condition More
great The dealership has been great since i first walked intk the showroom. Follow up service is not a problem, given the waiting area is clean and comfort The dealership has been great since i first walked intk the showroom. Follow up service is not a problem, given the waiting area is clean and comfortable. Very happy with the results. More
Great Timely Work Got inspection and tire repaired. Quick service and the best pricing!! Will definitely bringing my Ford back to this location for years and years to c Got inspection and tire repaired. Quick service and the best pricing!! Will definitely bringing my Ford back to this location for years and years to come. More
Very helpful I have come back for service on several of my vehicles snd they do a wonderful snd job. The service was very understanding of the vehicles situation. I have come back for service on several of my vehicles snd they do a wonderful snd job. The service was very understanding of the vehicles situation. More
"We Owe List" Item Installed. When I purchased my 2017 Ford Escape Titanium I wanted cross bars for the roof rack. They had to order them and said they call when the cross bars cam When I purchased my 2017 Ford Escape Titanium I wanted cross bars for the roof rack. They had to order them and said they call when the cross bars came in. I purchased the vehicle son 11/23/16 and they called me on 12/5/16 to let me know that the cross bars were delivered. I made an appointment to have the cross bars installed on 12/6/16 @ 1:40 PM. I arrived at the service department at about 1:35 PM and checked in. I waited in their nice clean and comfortable waiting area for less than one hour before Tim came in to let me know that the job was completed and I was good to go. More
Tried to give them another chance I was willing to give this service center another opportunity for my second oil change on my brand-new Ford transit 2500. I called to schedule an app I was willing to give this service center another opportunity for my second oil change on my brand-new Ford transit 2500. I called to schedule an appointment and left a message with the receptionist for someone to call me, which never happened. I was in the area one day so I decided to stop in and shared with the receptionist I never got a phone call she was very apologetic and sympathetic. Needless to say I left and went and got my oil changed at the garage I always went to, Kost Tire and Service on Lehigh Street. Mike and Pat and the whole team always took great care of me and my family. When the mechanic unscrewed my drain plug he knew something was wrong and proceeded to show me a completely stripped plug. I told him I only had one oil change… This was done at the Ford service center, by their "top" mechanic. I took a picture of it so I could post it. The service manager called and wanted to find out all the details about my second and final attempt to get my oil changed. I also dropped off the drain plug to show him. I'm very disappointed in the service and customer interaction I've had and I don't recommend going here. More
Tim Adams is the BEST!!! Brought my 2016 Explorer into the service department for a Throttle Body Recall, Oil Change, New Wiper Blades, Tire Rotation, and a few other minor th Brought my 2016 Explorer into the service department for a Throttle Body Recall, Oil Change, New Wiper Blades, Tire Rotation, and a few other minor things. Tim was able to squeeze me into a Saturday Appointment on short notice. He checked me in very quickly and I was on my way. He called to give me a progress report, then called again when the car was ready to be picked up. The actual cost of the service was LOWER than the estimate which was a huge plus!! Checkout was a breeze and he explained in detail all of the services that they performed. I absolutely recommend Tim Adams and suggest that you ask for him by name!! More
Quick, friendly, professional and informative Ciocca Ford technical associates know their stuff, are proud of what they do and enjoy representing and supporting their companies products. They ar Ciocca Ford technical associates know their stuff, are proud of what they do and enjoy representing and supporting their companies products. They are results and customer oriented. My F-250 Diesel is amazing in every way, except its fuel mileage. I am convinced if Ciocca Ford could re-engineer it to make me happy, they would. I have three Fords and I am moving the maintenance of all three to Ciocca. More
Great service and good deals Got a great deal on new tires for my SUV. Best and cheap price after looking around in stores and online. Staff was helpful and friendly. Got a great deal on new tires for my SUV. Best and cheap price after looking around in stores and online. Staff was helpful and friendly. More