Ciocca Ford of Quakertown - Service Center

Great truck Fell in love with the truck Hope it last me a while. Ciocca ford seems like a great dealership to buy from. I believe I am in good hands Fell in love with the truck Hope it last me a while. Ciocca ford seems like a great dealership to buy from. I believe I am in good hands More

Very fast and friendly Had a battery failure on my F-150 on day after Christmas while driving through the area. Most other places were closed for the holiday. Ciocca was o Had a battery failure on my F-150 on day after Christmas while driving through the area. Most other places were closed for the holiday. Ciocca was open and took care of replacement very quickly. Very impressed. More

Faster then expected They had me in and out within hours, I thought I would be without my truck for the weekend but to my surprise it was just a matter of hours and I was They had me in and out within hours, I thought I would be without my truck for the weekend but to my surprise it was just a matter of hours and I was in my truck again. Great job guys! More

VERY PLEASANT EXPERIENCE I TOOK MY CAR FOR SERVICE AND I HAD A PLEASANT EXPERIENCE. I AM DEFINITELY USING CICOCCA AS MY SERVICE IN THE FUTURE. EVERYONE WAS SO ACCOMODATING, I TOOK MY CAR FOR SERVICE AND I HAD A PLEASANT EXPERIENCE. I AM DEFINITELY USING CICOCCA AS MY SERVICE IN THE FUTURE. EVERYONE WAS SO ACCOMODATING, MY CAR WAS BEING REPAIRED AND WAS IN THE SHOP FOR 5 DAYS, CICOCCA DID NOT HESITATE TO LOAN ME A BEAUTIFUL 2017 FORD ESCAPE, WHICH WAS COVERED, SO I WAS ABLE TO GET TO WORK. I REALLY APPRECIATED IT. I LOOK FORWARD TO GOING BACK. More

better than new lets just say its better than new other shops tried and could not get it done Quakertown ford has the people who can get it done lets just say its better than new other shops tried and could not get it done Quakertown ford has the people who can get it done More

Always a great experience !! I have purchased several vehicles from the Ciocca organization and a part of this decision is because of the service dept. and their consistent custom I have purchased several vehicles from the Ciocca organization and a part of this decision is because of the service dept. and their consistent customer service. They have a great team and they always make me feel important no matter the purpose of my visit. I highly recommend them every chance I get . More

Great service and price Everyone was great with what I needed done. They all went above to get it all done. Thanks to all for what you did for my wife's car Everyone was great with what I needed done. They all went above to get it all done. Thanks to all for what you did for my wife's car More

service schedualed Wonderful and courteous! Everyone involved with the service department is really great! I would recommend and I have recommended your service depar Wonderful and courteous! Everyone involved with the service department is really great! I would recommend and I have recommended your service department to anyone!! Exceptional!! More

Took forever grease on my beige leather tyvm Made an appointment for getting four tires- they're having a great tire event. Great bunch of garbage. Ordered the tires set up appointment for 2pm Th Made an appointment for getting four tires- they're having a great tire event. Great bunch of garbage. Ordered the tires set up appointment for 2pm Thursday 12/15/16. They tell me one hour. 2 hours later they call me asking for more time. I tell them it's been two hours you told me one hour I have things to do- can't wait much longer need to get on the road. I show up 3 hours after dropping truck off- not done. Sit there 20 minutes. Finally they call me to the counter they apologise- I tell them that's not right- terrible customer service. Tim deducts the labor- hands Me my bill- apologizes again- walks me to the cAshier. I pay- then wait outside for 11 minutes for my truck in 20 degree weather. This morning I notice the finger prints and hand prints on my creme colored leather passenger seat. Terrible experience. Spent $70,000 so far with this company and WILL NOT spend a dime more. Horrible customer service terrible staff for messing up my seats. Very upset More

Car repair The service that we received was fabulous and outstanding! We find the customer service Employees extremely helpful and dependable at the service cen The service that we received was fabulous and outstanding! We find the customer service Employees extremely helpful and dependable at the service center reason for visit More