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Ciocca Ford of Quakertown - Service Center

Quakertown, PA

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711 Reviews

711 Reviews of Ciocca Ford of Quakertown - Service Center

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January 22, 2020

Quick service/Friendly staff Been going there for years. Would not go anywhere else. They are informative and trustworthy. I had to get an aftermarket cover put on the back of my More

by snowdog715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugh Bristow, Kevin Green, Brian Burdick, Tyler Cancel, Deira M, Allison Octaviano
January 21, 2020

Always very fast and friendly, I’ve waited twice while my oil is done, always very accommodating since I live out of state. Great work! More

by S.TABBIA
Recommend Dealer
Yes
Employees Worked With
Allison in service , Hugh Bristow, Kevin Green
January 21, 2020

Hugh was extremely knowledgeable and helpful when I needed my brakes replaced . Felt like my expedition was in great hands . The follow up during the day was amazing ! More

by CHATTALA
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
January 20, 2020

Very disappointed with my service this time. I brought my vehicle in for an oil change. I was encouraged to have the tires rotated and easily agreed. When I left the station, in a very snowy day, my pressure More

by kweidner56
Recommend Dealer
No
Employees Worked With
Kevin Green
Jan 20, 2020 -

Ciocca Ford responded

kweidner56, we apologize for your experience with our service department. We take your concerns seriously and will have someone reaching out to you soon to correct the issue. Thank you for your feedback.

January 20, 2020

The team was very helpful and attentive to getting me Checked in and out quickly. Kevin was very friendly and when I picked up the car made sure that all my expectations had been met. More

by Francis.sharp
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow, Kevin Green, Gar Webb
January 17, 2020

The service was reasonably quick, the waiting room was well stocked, and the employees were very nice, you could tell they cared about you and your vehicle. More

by Keith Falcone
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Green
Jan 20, 2020 -

Ciocca Ford responded

Thanks for the great review, Keith! Let us know if we can help with anything else!

January 17, 2020

Hugh went out of way to help me with my Lincoln MKS on a warranty claim. The whole process of getting my vehicle serviced at Ciocca Ford of Quakertown was outstanding. More

by tcotton
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
Jan 20, 2020 -

Ciocca Ford responded

We're glad Hugh could take care of everything for you! Thanks for taking time to write us a review, tcotton!

January 16, 2020

Brian was incredibly helpful with my first service at Ciocca. He went the extra mile to help pick up my vehicle at work to finish the service. Thanks Brian and Ciocca Ford. More

by LENNYWELCH
Recommend Dealer
Yes
Employees Worked With
Brian Burdick
Jan 20, 2020 -

Ciocca Ford responded

We're very glad to hear it, Lenny! Thank you for taking the time to write us a review!

January 15, 2020

Overall a Wonderful service experience. I Will definitely return for all my future service needs. I was pleasant greeted by service manager upon arrival and she explained the entire service appoi More

by patrick.starzecky
Recommend Dealer
Yes
Employees Worked With
Deira M
January 14, 2020

When we had a problem following work that was performed, Tyler and the service department went to great lengths to make everything right. We appreciate everything they did and the way they handled the sit More

by Roncraigjr
Recommend Dealer
Yes
Employees Worked With
Gar Webb, Brian Burdick, Tyler Cancel