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Ciocca Ford of Quakertown - Service Center

Quakertown, PA

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711 Reviews

711 Reviews of Ciocca Ford of Quakertown - Service Center

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March 10, 2017

Excellent service and value I've had my F150 for 5 years and fortunately no major problems, but when I do have an issue or need service I know that Ciocca Quakertown will get it More

by JSCHMIDT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Adams
March 09, 2017

Excellent service Mike in service was absolutely the best .very knowledgeable, and caring,knew what he was doing had everything ready for me,absolutely no wait time ren More

by MALICK930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike was a awsome answered all questions, and was very knowledgeable in and aspects of my problem , Mike Kardane
March 09, 2017

Fixed the original problem I took my truck in for service because I noticed a coolant leak. It was small but on a 2 year old truck there shouldnt be any leaks. I had previously More

by Jgschnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wehner
March 09, 2017

Long time patron Have purchased my vehicles from Ciocca dealers for many years , always a great experience every trip in . Will continue to come in for my vehicle need More

by RKOCSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wehner
March 09, 2017

Nice experience The recall was completed correctly and quickly. The Roush 670 tune was also installed and works so much better than the 627 tune. It is totally differ More

by BRIAN.DEAN.WEIMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Adams
March 08, 2017

The other shop couldn't fix it.. I had a problem with my 2011 F-150 that I purchased used @ Ciocca Ford over 3 years ago. I call my local shop to get it fixed. They had worked on it More

by KEVIN69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
March 08, 2017

Service Visit Professional & friendly visit. Mike Kardane explained all the required maintenance procedures for my visit. Mike also notified me as soon as my vehi More

by RANDY.GUILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
March 07, 2017

All day oil change I dropped my car off at 11:00 for an oil change that I was told would take 45 minutes. Knowing the technicians take lunch at 12 for an hour, I was tol More

by ROBERT.K.RYAN18
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Kardane
Apr 24, 2017 -

Ciocca Ford responded

Robert thank you for the review. We are sorry that the oil change took longer than quoted. We will review the situation to make sure we are more accurate in our estimates.

March 06, 2017

Service Staff was very courteous and knowledgeable and provided satisfaction to every service details. Waiting area provided adequate seating and compliment More

by Roop Kashidas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Stout, Tim Adams
March 04, 2017

2012 Fusion Recall for re-boot of computer Recall completed and everyone seemed to do a good job. Left after service and right rear turn signal did not work.. Worked when turning into repair More

by RRWLMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Adams
Apr 24, 2017 -

Ciocca Ford responded

Richard thank you for the review. We are sorry that there was a problem with your signal. We would have been happy to help you get it corrected right away if you had returned. Please let us know if you experience anything unusual right away so we can address it for you.

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