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Ciocca Ford of Quakertown - Service Center

Quakertown, PA

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711 Reviews

711 Reviews of Ciocca Ford of Quakertown - Service Center

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January 29, 2020

Excellent service Hugh is the best service agent I have ever had at Ciocca through the years. I also had a chance to talk with Mike Henderson and I was very impressed. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Henderson, Hugh Bristow
Jan 31, 2020 -

Ciocca Ford responded

Thanks, John! Our team strives to provide the best service in the business!

January 28, 2020

Another excellent experience. Scheduling was simple, they service team started working on my F150 as expected and the cost of the maintenance was no surprise. I’ll be back. More

by tedfahy
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
Jan 31, 2020 -

Ciocca Ford responded

Thank you for taking the time to let us know how we did, tedfahy! We look forward to providing you with more great experiences in the future!

January 26, 2020

I was happy with the service. My inspection and preventative maintenance were performed in a timely matter. Will use ciocca for any future service with my Transit. More

by jawsplumbing0
Recommend Dealer
Yes
Employees Worked With
Kevin Green
Jan 31, 2020 -

Ciocca Ford responded

We're glad we could make your experience with us an easy one, jawsplumbing! Thanks for taking the time to let us know how we did!

January 25, 2020

Always a pleasure working with Hugh ! he makes bringing my truck in for service easy .he always helps me with a loaner or a rental. More

by EAGLESFAN066
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
Jan 31, 2020 -

Ciocca Ford responded

We're glad to hear it! Thank you for taking the time to write us a review!

January 25, 2020

Battery replacement I was impressed with the turn around since I did not have an appointment. The staff are always so pleasant and friendly..I had vehicle towed in 3:00 P More

by KENFRIEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deira M
Jan 31, 2020 -

Ciocca Ford responded

Thank you for the great review, Ken! Let us know if we can help with anything else!

January 25, 2020

Overall a good experience with the service dept. Always friendly and helpful but I would say they could be a little faster. A little too much time spent going over every inch of my vehicle for previous dam More

by HARLEYFATBOY.JP
Recommend Dealer
Yes
Employees Worked With
Kevin Green, Deira M
Jan 31, 2020 -

Ciocca Ford responded

We're glad to hear you enjoyed your experience with us, and we apologize for any delay in the process. We appreciate your feedback, as we always strive to better serve our customers. Thank you!

January 25, 2020

Excellent and caring, very personable. She explained everything and made sure I understood the paperwork and how the center operates. As this was our first time there I really appreciated the service. More

by MABARKER52
Recommend Dealer
Yes
Employees Worked With
Deira M
Jan 31, 2020 -

Ciocca Ford responded

Thank you! We're so glad to hear it! We hope we can be of service again in the future!

January 25, 2020

The young lady that assisted me was the Perfect, Customer Service Professional. You have gold finding an employee such as she is. Excellence. I thank you, and her. More

by CAMCEVER5557
Recommend Dealer
Yes
Employees Worked With
Deira M
Jan 31, 2020 -

Ciocca Ford responded

Thank you for the kind words! We really appreciate you taking the time to let us know how Deira did!

January 24, 2020

Great tire price, even better service!! Kevin Green was a greet help. He delivered what he promised. He helped me find the tires that I wanted, and they look great at a great price! I als More

by HEROCAPUTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle driver Greg, Kevin Green
January 24, 2020

Service was fine. They should consider cleaning the windows, dash, and vacuuming car. Washing the car would be a nice feature for all service performed More

by MARYHELENBOYD
Recommend Dealer
Yes
Employees Worked With
Kevin Green
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