Ciocca Ford of Quakertown - Service Center

Great Service Center I just came in for an inspection for my vehicle and the process of dropping off my car was hassle-free. There was an open recall on the vehicle which I just came in for an inspection for my vehicle and the process of dropping off my car was hassle-free. There was an open recall on the vehicle which Tim said they would fix while the car was there. I was given a rental car, free of charge, for the day. Overall, I'm very happy with the service department at Ciocca Ford. More

Outstanding Service My vehicle brought in for service was an RV not purchased at the dealership. Paul took his time to answer any questions I had and was able to get me i My vehicle brought in for service was an RV not purchased at the dealership. Paul took his time to answer any questions I had and was able to get me in for service the next day. It turned out that warranty work was required. He kept me informed of the status and delivered the vehicle on time as promised.This was my first service experience with Ciocca and I was impressed with how I was treated and others I observed while waiting in line. Paul and the service team did an outstanding job on customer service. More

Outstanding Service Department I made an appointment to have work done on my Explorer. The vehicle was taken back on time and I was given a time for the work to be completed. I wa I made an appointment to have work done on my Explorer. The vehicle was taken back on time and I was given a time for the work to be completed. I was notified when the work was completed and the paper work was ready to check out. Outstanding performance by all in the Service Department. Thank you! More

They do what it takes to make it right. A persistent service engine light that took multiple service visits to remedy. They took the time to thoroughly diagnose the problem. They went above A persistent service engine light that took multiple service visits to remedy. They took the time to thoroughly diagnose the problem. They went above what I expected them to do. More

Great service I will recommend this place to any person want to get a great job done to any ford truck, I'm really happy for what they done to my truck I will recommend this place to any person want to get a great job done to any ford truck, I'm really happy for what they done to my truck More

Exceptional Customer Service My service advisor, Mike Kardane, is always most helpful in getting me in on a schedule that meets the limitations my work schedule puts on me. For t My service advisor, Mike Kardane, is always most helpful in getting me in on a schedule that meets the limitations my work schedule puts on me. For this appointment, he also arranged to make sure I'd be able to pick up my vehicle and pay my bill first thing in the morning. More

Most competent and professional Not only do I have complete confidence in the stated necessity of, and superb execution of the work they have done for us, but further, it is always a Not only do I have complete confidence in the stated necessity of, and superb execution of the work they have done for us, but further, it is always a pleasure dealing with everyone in the 3 Ciocca facilities I have used. More

The Works Mike is a true asset to the Ciocca Ford organization. He is always professional, courteous and his customer service is beyond reproach. Mike goes ou Mike is a true asset to the Ciocca Ford organization. He is always professional, courteous and his customer service is beyond reproach. Mike goes out of his way to insure a pleasant experience is the norm and not the exception. More

Great Experience Checked on-line first and then called the dealership. Ron had the car ready for a test drive when we got there. No pressure and Ron answered all of Checked on-line first and then called the dealership. Ron had the car ready for a test drive when we got there. No pressure and Ron answered all of our questions. It was a good experience. More

AWESOME EXPERIENCE Mike was spectacular. Was able to get my vehicle in, transmission replaced, and returned in a few days! He kept me up to date with status updates and Mike was spectacular. Was able to get my vehicle in, transmission replaced, and returned in a few days! He kept me up to date with status updates and was a pleasure to work with. What an asset to CIOCCA and FORD! More