Ciocca Ford of Quakertown - Service Center

Rip offs Horrible experience will never go again.....For the service department. $130 just to look for the issue then try getting more money out of you based o Horrible experience will never go again.....For the service department. $130 just to look for the issue then try getting more money out of you based on what you circled to spend worse case scenario which by all means they try to get. Went there only because my schedule doesn’t allow much time to fix the issue myself however for $130 and what they thought it was, was completely wrong. Don’t know if these are low grade technicians or what but by actually reading and knowing how to read a schematic for the electrical system found the the actual cause was a 2min fix that they want to charge an additional $200 or more for in HOPES of fixing. Place is a joke and if you don’t know much about your vehicle you’re going to get ripped off. They lost me and my families business....hang up if Mike the service Rep tries explaining any kind of issue to you.. More

Terrible They wasted my wife’s day off because I ask her to take the car in for couple things the mechanic didn’t do right they told her nothing was wrong unt They wasted my wife’s day off because I ask her to take the car in for couple things the mechanic didn’t do right they told her nothing was wrong until I brought the car back my self and it was then were did find things wrong. It is definitely not the customer service but the actual services of the truck. Very frustrating. More

Terrible service dept. Took my car into CIOCCA service, picked it up 3 weeks later with a bent license plate , a cracked tailight, a new mirror that was put on because there Took my car into CIOCCA service, picked it up 3 weeks later with a bent license plate , a cracked tailight, a new mirror that was put on because there detail guy smashed it into the garage door jamb. After tons of calls to Eric the manager , he finally calls back and then hangs up on me . Good luck if you have to deal with these people, they lie and will cut corners to get your car done . Here is my number if you have any questions -267-784-3323- Tom PS- this dealership has a B rating with the BBB, I wonder why it's not an A More

excellant service mechanic is top notch i have bought three cars from ron grigg and ciocca in the last two years,they always treat me great and the mechanic that worked on my car for warran i have bought three cars from ron grigg and ciocca in the last two years,they always treat me great and the mechanic that worked on my car for warranty was excellant More

FORD WARRANTY WORK FAST AND FRIENDLY WARRANTY WORK WITH NO HASSLES, JUST GREAT SERVICE. I DIDN'T BUY THIS NEW FORD FROM THIS DEALERSHIP, BUT DRIVE OVER AN HOUR FROM MY FAST AND FRIENDLY WARRANTY WORK WITH NO HASSLES, JUST GREAT SERVICE. I DIDN'T BUY THIS NEW FORD FROM THIS DEALERSHIP, BUT DRIVE OVER AN HOUR FROM MY HOME IN READING,PA. TO SERVICE THIS AN ANOTHER FORD IN THE HOUSEHOLD ON A REGULAR BASIS. More

Easy and prompt Always taken care of by this dealership- friendly and fast. I would recommend this dealership to friends and family. Everyone there is friendly and ef Always taken care of by this dealership- friendly and fast. I would recommend this dealership to friends and family. Everyone there is friendly and efficient. More

In and Out I was referred to come here by a very dear friend of mines Mike Klaski. Being from the city, I am used to many people being on edge and ready to blow I was referred to come here by a very dear friend of mines Mike Klaski. Being from the city, I am used to many people being on edge and ready to blow their top at any moment. The individuals whom assistance me and my wife were very well manner and treat me with respect. Initially, I only visit this location for help from a friend but I left with the people here leaving an impressive on me that make me want to come back. Service by the tech was extremely fast. I was expecting an 2 1/2 hour wait and he got me out in 1 hour and 10 minutes. More

Paul is fantastic Paul Wehner always goes the extra mile to ensure my fleet is up and running with very little down time. He even takes my calls on his day off. Paul Wehner always goes the extra mile to ensure my fleet is up and running with very little down time. He even takes my calls on his day off. More

A good service experience Ciocca Ford service department has always treated us fairly and courteously. Their service techs have always been capable to perform any service we ha Ciocca Ford service department has always treated us fairly and courteously. Their service techs have always been capable to perform any service we have had to have done. I will use this service department as long as my Fords need service More

I was ripped off I bought a used truck for 20,000 with a new inspection. I put just 3,000 miles on it the year> took it to Ciocca for inspection figuring it wouldn I bought a used truck for 20,000 with a new inspection. I put just 3,000 miles on it the year> took it to Ciocca for inspection figuring it wouldn't anything. I was in shock when they told me it needed over $1,000 for inspection and another $650.00 to be safe on the road. There is no question that they knew it needed all this work before they sold it to me . I would never go back to them for anything and would discourage anyone from buying a used or new car from Ciocca ford. Their service people were nice enough More