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Ciocca Ford of Quakertown - Service Center
Quakertown, PA
711 Reviews
711 Reviews of Ciocca Ford of Quakertown - Service Center
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October 04, 2019
Good experience It took longer than I expected but they took good care of my car and got me a good deal on tires everything was done that I requested and Hugh apolog It took longer than I expected but they took good care of my car and got me a good deal on tires everything was done that I requested and Hugh apologized for the length it too More
by KARYLC
Verified CustomerEmployees Worked With
Hugh Bristow
October 04, 2019
Great Everything and everyone was very nice and friendly. The place was clean and everyone made sure someone was helping me. I will be taking my business th Everything and everyone was very nice and friendly. The place was clean and everyone made sure someone was helping me. I will be taking my business there from now on. More
by TOMHANSON1
Employees Worked With
Hugh Bristow, Gar Webb
October 04, 2019
as promised made appointment, car was taken as soon as I pulled in and returned within the time promised by service department ... staff is professional, helpful made appointment, car was taken as soon as I pulled in and returned within the time promised by service department ... staff is professional, helpful and courteous. More
by LPC
October 03, 2019
Large service center with small town atmosphere The service group always helps me out not only with scheduling but with getting the job done. I never feel rushed and when I'm inside the service cent The service group always helps me out not only with scheduling but with getting the job done. I never feel rushed and when I'm inside the service center everyone talks to you. Thanks for all you do! More
by KMGOTRL
Employees Worked With
Brian , Hugh Bristow
October 03, 2019
Great service Hugh has been great to work with. I have a Ford Focus and unfortunately continue to have the same issue over and over. Hugh is the best, doing whateve Hugh has been great to work with. I have a Ford Focus and unfortunately continue to have the same issue over and over. Hugh is the best, doing whatever he can to get me the best service. More
by Eassise
Employees Worked With
Hugh Bristow
October 03, 2019
service was great, the manager was rude Had a check engine light checked at the service center, that experience was great. Stephanie busted her butt the entire time it was there keeping me i Had a check engine light checked at the service center, that experience was great. Stephanie busted her butt the entire time it was there keeping me in the loop and trying to get them to get it in and out as fast as possible. However when my car was there it was keyed. Spoke with the service manager I forget his name. He was extremely rude and nasty and told me word for word “not his problem” I have to go through my insurance company there is nothing they are going to do for me. Then I come to find out it has been an on going issue that there had been other cars keyed. The manager should be informing customers of this issue so that they are aware if they don’t need to keep the vehicle there over the weekend they don’t. GM called me the next day and apologized for everything. He was great and was able to help me as much as possible More
by Sdevlin250
October 02, 2019
Thrilling Car broke down towed it to ford. Hugh was a great help getting me out quick enough to get to work. Great guy to work with Car broke down towed it to ford. Hugh was a great help getting me out quick enough to get to work. Great guy to work with More
by Zack
Employees Worked With
Hugh Bristow
July 14, 2019
Liars and ripoffs Went to Ciocca Ford For a front end alignment on my F250 Crew cab , My Mechanic could not fit on him Machine , Was Called And Told I needed $2000 fron Went to Ciocca Ford For a front end alignment on my F250 Crew cab , My Mechanic could not fit on him Machine , Was Called And Told I needed $2000 front end work ! Went to my Guy, DME Auto And was told nothing wrong ? total Ripoffs , Ask For Your Replaced Parts Back I& you must go here (Ciocca) Beware ! Total Ripoff ! More
by Mad
May 22, 2019
Repair gone wrong with no credibility Had my 2014 Escape in for service. they botched the repair which caused an engine failure a week later. I did regular oil changes and had receipts and Had my 2014 Escape in for service. they botched the repair which caused an engine failure a week later. I did regular oil changes and had receipts and dates proving it. They did care they said it was lack of maintenance. They reported it to ford like that and didn't go to bat for us....we will never take or buy another car from them!! More
by Pissed escape owner
Employees Worked With
Paul Wehner, Mike Kardane
March 13, 2019
Excellent service ! Paul is so great to work with. He genuinely cares about his customers! I highly recommend the service center for ALL makes and models. ! Paul is so great to work with. He genuinely cares about his customers! I highly recommend the service center for ALL makes and models. More
by Ml2002
Employees Worked With
Paul Wehner
