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Ciocca Ford of Quakertown - Service Center

Quakertown, PA

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711 Reviews

711 Reviews of Ciocca Ford of Quakertown - Service Center

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October 25, 2019

Light on dash showing low tire pressure. I was shown damage on 2 front tires. We discussed options. I chose to get 4 new tires. Brian helped me see safety measures and coupons available. More

by BSCATTERGOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Burdick
Oct 28, 2019 -

Ciocca Ford responded

We're glad we could get everything taken care of for you, BSCATTERGOOD! Let us know if we can help with anything else!

October 25, 2019

Ciocca ford service I have had work done to my 2014 Ford Escape several times at Ciocca. Each time the Ciocca team treated me well. Especially Hugh who went above n beyon More

by olbluetruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherah Cooney, Kylee Levine, Hugh Bristow, Allison Octaviano
Oct 28, 2019 -

Ciocca Ford responded

Thanks for sharing your experience with us! We're glad Hugh could be so helpful. We look forward to seeing you again!

October 25, 2019

Year after year... I have been dealing with Ciocca Service Center for years, and I never have had any problems. The service reps are fantastic as are the mechanics. They More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Ciocca Ford responded

Thanks for the great review, Lee!

October 23, 2019

Inspection done in timely fashion while I waited. Due to extenuating circumstances preventing the car for being brought in before registration expired, the sch More

by JILLIAN O'ROURKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Burdick
Oct 24, 2019 -

Ciocca Ford responded

Thanks for taking time to write us a review, Jillian! Let us know if we can help with anything else!

October 22, 2019

Great experience at Ciocca Ford Between my experience purchasing a new vehicle at Ciocca ford and the service center to have some accessories installed I am very pleased with the qua More

by ChrisG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Ciocca Ford responded

Wonderful! Thanks for taking the time to let us know how we did, Chris! We hope to be of service again!

October 16, 2019

Hour and 10mins Called for a appointment for an oil change took way to long I can do my oil change myself with just a jack and jack stands in 15min More

by Stan1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Burdick
Oct 16, 2019 -

Ciocca Ford responded

We apologize for the inconvenience Stan1991. We hope we can be of service again. Please feel free to call us at (215) 536-8600 and speak to general manager Eric Dedig about your experience to see how he can help. Thank you for your feedback.

October 15, 2019

Not Very Happy We had an oil and oil filter change done, and there was a strong smell of dirty motor oil left in the truck afterwards. We looked for the source of t More

by FAMOUS55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deira M
Oct 15, 2019 -

Ciocca Ford responded

FAMOUS55, we apologize for the mess. We do use disposable mats when working with our customers' vehicles, but it must've been missed in yours. Please feel free to call us at (215) 536-8600 and speak to service manager Paul Wehner; he would like to make up for this oversight for you. Thank you for alerting us to this.

October 14, 2019

Excellent service every time! I am new to the dealership (1year). I am very pleased with the service so far. Everyone is very accommodating and friendly. Nothing is ever a problem. More

by DMYOUNG2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Farrington, Tyler Cancel
Oct 15, 2019 -

Ciocca Ford responded

Thanks!

October 11, 2019

Excellent Service - knowledgable Diesel Techs Great service department - with deep knowledge of diesel, coupled with great technicians. Couldn’t be happier with the experience - easy to schedu More

by TOM.KOWALYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (AJ) Adams, Kevin Green
Oct 14, 2019 -

Ciocca Ford responded

Thanks for taking time to write us a review, Tom! Let us know if we can help with anything else!

October 11, 2019

Service Love that dealership and their service dept !! I have purchased my last 2 trucks there .. I highly recommend that team for all your vehicle needs.. pl More

by enginecompany59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
Oct 14, 2019 -

Ciocca Ford responded

Thanks, enginecompany59! We hope to be of service again!

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