Back

Ciocca Ford

Quakertown, PA

4.6
1,462 Reviews

780 S West End Blvd

Quakertown, PA

18951

Directions

By Type

1,462 Reviews of Ciocca Ford

January 11, 2016

Professional Staffing Staff are professional and handle communications in an informal setting. Each person goes over and above to assist in handling multiple scenarios an More

by s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kane, Caleb Wisler, Brian Lendzioszek
January 11, 2016

Great Service Center with Nice Staff I came in thinking I had a transmission problem. Turned out to be a couple of bad pulleys that the dealership I bought the truck from silenced up. I w More

by LPruitt1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
January 11, 2016

Great Service I had a pleasure dealing with Matt Dymit at Ciocca Ford and he was very helpful I also dealt with Tim at the Service Dept. and he is a pleasure deal More

by PAUL28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kane, Matthew Dymit, Mark Lawless, Caleb Wisler
January 10, 2016

Recall service I went in simply to have a recall serviced, but they tried to sell me on having other parts of my car fixed as well. When I went to pick up my car I w More

by J-bird
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tim
Jan 12, 2016 -

Ciocca Ford responded

Thank you for taking the time to write us a review. We apologize for the oversight on the amount of fuel that was lost in the repair. We are glad to hear that your tank was filled all the way as soon as you made us aware of the mistake. If there is anything else we can do for you please feel free to reach out to us directly at 215-536-5900.

January 10, 2016

No pressure Had a great experience working with Jimmy and the team. No pressure environment and good prices. I would definitely recommend this dealership to my More

by tfpugsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hetzel, Caleb Wisler, Jimmy Breslin
January 10, 2016

Waste of a day, waiting. An appointment was set up for 9:30am, and was told it would take about an hour. The car was not finished until 4:30. More

by FROGBOT1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Quakertown service center
Jan 12, 2016 -

Ciocca Ford responded

Thank you for taking the time to give us some feedback on your experience. We do make every effort to get our guests in and out as quickly as possible. We would like to hear a little more in detail of what your experience was like so we can do better on your next visit. Please feel free to reach out to us at 215-536-5900 and ask to speak with the service manager Michael.

January 09, 2016

Awesome! Amazing experience overall thanks to Jimmy. I was able to find the car that I love!!!! He was super nice, and very helpful! Will definitely spread th More

by hazel0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Breslin
January 09, 2016

No hassle! Very pleasant and comforting experience...it is what it is, no hassle, no back and forth, straight forward. Makes for a pleasant experience when purch More

by Cooper22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Breslin
January 08, 2016

Awesome! Great experience, Jimmy was very helpful and made sure I got a good deal! I love my new Edge, thanks again to all who helped! More

by LIZBETH8808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kane, Mark Lawless, Jimmy Breslin
January 08, 2016

Excellent I made an appointment pretty quickly and Did not have to wait long at all for drop off and or pickup. Time was very efficient and worked with me on p More

by BRENDABEAR02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service
...
122
...