Ciocca Ford

Great Service Even though I asked for an Oil Change, Tim took the time to have the entire car checked and answer questions about the transmission. Good to have dece Even though I asked for an Oil Change, Tim took the time to have the entire car checked and answer questions about the transmission. Good to have decent service by people who care about the customer's concerns. More

Great 1st Experience with CFoQ A very pleasant and friendly staff. It was a pleasure working with Mark and Ron. I look forward to a long relationship with these people/dealership! A very pleasant and friendly staff. It was a pleasure working with Mark and Ron. I look forward to a long relationship with these people/dealership! More

Excellant service by Tim Adams. He was polite and profession It was a pleasure to deal with Ciocca Ford for a service issue with my F-150. They were polite and friendly in scheduling the appointment and pledged It was a pleasure to deal with Ciocca Ford for a service issue with my F-150. They were polite and friendly in scheduling the appointment and pledged to take a close look at my concerns. When I arrived Tim Adams was extremely professional in checking in my vehicle. He was very clear about timing and what I should expect. He also arranged for me to be shuttled to a location while I waited. It was a pleasurable experience for me, my wife and grandson as we watched a movie while my truck was being repaired. I have never had a company take care of me the way they did. I have purchased about 8 new Ford pickups in my life and Ciocca can be assured I will go to them again. A first class experience, by a first class organization. Thank Doug Cresswell More

Very pleased customer First time at this service center with my 2012 Ford Explorer Very pleased with the services and personal attention... look forward to my next visit !! First time at this service center with my 2012 Ford Explorer Very pleased with the services and personal attention... look forward to my next visit !!! More

1/18/16 I was told my oil was do for a change and I had to correct the service agent that the last time there I had Synthetic oil put in, He said that was "se I was told my oil was do for a change and I had to correct the service agent that the last time there I had Synthetic oil put in, He said that was "semi synthetic" and I told him I paid a lot for a semi synthetic oil change and then he corrected himself. After that he told me Ciocca recommends air filter changes at 15,000 miles. When at home I checked Ford maintenance schedule and they recommend 30,000 miles. I not pleased the way he misled me to believe the proper time to change my air filter is less than half of what Ford recommends. More

Love these people! I had such a good experience here with Brian Lendzioszek. I shopped around for a while and had other cars in mind that I liked but Brian worked it all I had such a good experience here with Brian Lendzioszek. I shopped around for a while and had other cars in mind that I liked but Brian worked it all out for me so I could get literally everything I wanted in a car and still in my price range! I was amazed and so happy with the quality of the service and the car. I would definitely recommend this dealership and Brian. Thank you Ciocca Ford! More

Top Notxh Experience A terrific experience from start to finish. I traded in two vehicles in an effort to reduce my payments and get into a truck with more bells and whis A terrific experience from start to finish. I traded in two vehicles in an effort to reduce my payments and get into a truck with more bells and whistles and these guys made it happen! The salesman John Natali was very knowledgable and explained all of the available options. The new car sales manager, Mark Lawless, did a great job putting a package together that met my needs and fit my budget. I feel like I got a great value and I know I'll be back for future vehicle purchases. More

Smooth sailing Major issues handled in the best way possible for the very bad situation I was in. Mike and Paul expediently addressed all my concerns in a satisfac Major issues handled in the best way possible for the very bad situation I was in. Mike and Paul expediently addressed all my concerns in a satisfactory manor. More

New car service Bought my Escape in for 5000 mile service. Tim the service Manager took care of me promptly at the time scheduled and was very friendly, efficient and Bought my Escape in for 5000 mile service. Tim the service Manager took care of me promptly at the time scheduled and was very friendly, efficient and explained everything in detail. Check out was also quick and efficient. I was very happy with the service overall and the length of time spent waiting for the car was less than 45 minutes. More

Great! Absolutely wonderful visit. I worked with Tim Adams who is a total rock star advisor. He did everything I asked and provided professional and kind ser Absolutely wonderful visit. I worked with Tim Adams who is a total rock star advisor. He did everything I asked and provided professional and kind service. Ask for him!! More