
Ciocca Ford of Souderton
Souderton, PA
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467 Reviews of Ciocca Ford of Souderton
"Z" greeted me outside the show room, listened to my request, and proceeded to show me several vehicles. As a woman, I do not find car salesmen always treat me as a true customer. "Z" was comple to my request, and proceeded to show me several vehicles. As a woman, I do not find car salesmen always treat me as a true customer. "Z" was completely different; when they did not have on the lot what I was looking for, he immediately went to the computer to find it. And he did. When the car arrived, Brian led me through all the paper work; then "Z" and AJ spent quite a bit of time going over all the intricacies of the new car with me. Everyone in the showroom was friendly, saying hello as they passed, offering coffee. And as the commercial says, there was no pressure, no hype. They simply showed me what was available and let me decide. More
This dealership expels "teamwork" from every aspect! I have been a loyal customer of the Toyota and Acura family and for the first time in 20 years, considered buying a Ford. I can only say that aspect! I have been a loyal customer of the Toyota and Acura family and for the first time in 20 years, considered buying a Ford. I can only say that it was because of this dealership,(and I live 35 miles away) that I purchased my 2011 Ford Escape. The crew are great and they really spent a lot of time reviewing the options of my new vehicle. Overall, you too, will have a similar experience. I'd be surprised if you don't. Sincerely, Kathy Gorman, Springfield, PA More
Very easy to talk to and deal with. Go above and beyond to make things happen your way. I live in VA and purchased a vehicle going by pictures and word of mouth. Believe they can make things happen to make things happen your way. I live in VA and purchased a vehicle going by pictures and word of mouth. Believe they can make things happen More
My husband Larry and I would like to take this opportunity to express our sincere thanks to this dealership staff for their outstanding support. We were in a time constraint since we were out of opportunity to express our sincere thanks to this dealership staff for their outstanding support. We were in a time constraint since we were out of state buyers and on a tight schedule. This team managed to turn our sales transaction around in swift time frame by having a superior collaborative team (Zenas, Jeff, Eric) effort. Without this we would not have been able to make our previous commitment. Zenas (Z) Bean is a fantastic sales person (extremely friendly and professional) we highly recommend his services. If you have any questions please fell to email us at Wallengirl@gmail.com Thank you team. Larry and Rhonda Winters More
The staff were courteous and professional. The office person even went out of her way to introduce herself and offer her congrats on my purchase. I got the vehicle I wanted at a reasonable price and cou person even went out of her way to introduce herself and offer her congrats on my purchase. I got the vehicle I wanted at a reasonable price and couldn't have been more pleased with the paint job on my purchase. It was a totally satisfying experience. Cudos to Paul, Jeff and staff. More
The dealer was very informative and answered all of my questions about the vehicle and pricing without pressuring me into purchasing the vehicle. The dealer helped me narrow down which specific model woul questions about the vehicle and pricing without pressuring me into purchasing the vehicle. The dealer helped me narrow down which specific model would be best for me. Also he helped me make the car as affordable as possible. He was available to ask questions every time I called and was very accomodating to my busy schedule. More
This dealership is a quqlity group that treats you with respect and works to make sure you get the vehicle you want and follows up to keep their ellecent service going beyond the sale. Chris is a great ass respect and works to make sure you get the vehicle you want and follows up to keep their ellecent service going beyond the sale. Chris is a great asset to the dealership and represents them very professionally. More
A. J. went above and beyond with every aspect of my car purchase. I wasn't sure I was going to be leaving with a new car, but he assured me that I could lease a car that day and drive it off of the lot. purchase. I wasn't sure I was going to be leaving with a new car, but he assured me that I could lease a car that day and drive it off of the lot. I would definitely recommend A.J. in the future. More
Wow, my experience with Mark Phillips at Faulkner Ford - Souderton was outstanding! First, Mark is very personable and took the extra time to understand the options/packages that I was looking for in a new Souderton was outstanding! First, Mark is very personable and took the extra time to understand the options/packages that I was looking for in a new Explorer. Second, Mark worked relentless and searched the upper East Coast to find an Explorer with all my requested options/packages. At first, I was skeptical that he would not find the exact car I was looking for and I didn't anticipate that he would search for days and make several attempts to get the car I wanted. He DID it!!! My new car was located in New Jersey and transported to Souderton. We pre-arranged a sale date as I was traveling from Maryland and Mark was able to accommodate and deliver the new Explorer that I was expecting without any issues. Mark is very knowledgeable with the Ford inventory as well as with the options / packages that are offered inside and outside of the vehicles. I live in Maryland and will highly recommend Mark and Faulkner Ford - Souderton to my family and friends both in PA and MD. If my family/friends in Maryland are willing to travel a few miles, they will have a great Ford buying experience with Mark! More
I was very impressed with both young man that waiting on me. I had some credit issues, however they did not give up to they closed the deal. I am so grateful to the Lord for leading me to these two young me me. I had some credit issues, however they did not give up to they closed the deal. I am so grateful to the Lord for leading me to these two young men. It took some time to close the deal, but their professionalism, patience and expertise paid off in the end. It was worth every bit of the wait at the end. I went to several dealerships, and talked with different sales representatives that didn't give me the time of day. Thank you again Ryan and Danny, I pray the Lord Bless you, and send you a hundred more customers, and when he do think of me! Keep up the good work. God Bless, Mrs. Debra Ray More