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Ciocca Ford

Quakertown, PA

4.6
1,463 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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780 S West End Blvd

Quakertown, PA

18951

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Showing 1,463 reviews

May 11, 2016

Another happy customer! Everyone, especially Paul, was very professional and courteous. While waiting, I was kept updated as to the progress of the service being done to my More

by JEFF1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wehner
May 11, 2016

AWESOME! This dealership has a friendly no pressure atmosphere. The people that assisted me with my purchase were AWESOME. Thanks again for the friendly and gr More

by TANDERSON214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kane, Mark Lawless, Caleb Wisler, Diana Weber, Kyle Hirsch
May 11, 2016

Oil change Did not reset my service alert on dash board and did not put a sticker to replace last change. The rest was fine but I had to go to Lexus dealer to re More

by HUMMELDOUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Adams
May 10, 2016

PRE-OWNED VEHICLE PURCHASE JUST PURCHASED A PRE-OWNED 2013 SUBARU OUTBACK. THE TEAM AT CIOCCA FORD WERE EASY TO WORK WTH AND CONSIDERATE OF MY TIME. THEY ANSWERED ALL MY QUESTIO More

by DEBBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID HETZEL, Chris Ginev, Zachary Stout
May 10, 2016

Stellar customer service If all dealers operated this way there would be no need to have a rating system. Everything was explained very thoroughly. I was not pressured into b More

by BMOTTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kane, Caleb Wisler, Brian Lendzioszek, Diana Weber
May 09, 2016

excellent everyone was very friendly and helpful. i have had some bad experiences at other dealers in the past so i went in with a poor attitude. i left feeli More

by psykosteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lawless, Caleb Wisler, Devin Kroll
May 08, 2016

Satisfied customer! I recently bought my 06 subaru impreza wrx sti from them and they had excellent sales and service! Everyone was friendly and informative! They even of More

by CS.CHADSMUCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fleming, Chris Ginev
May 06, 2016

New Ford 150 4x4 Super Cab Dear Ciocca Ford Team. I went to you dealership last Friday with intent on seeing and driving a new F250 this would have been my sixth new truck in my More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lawless, Caleb Wisler, Jimmy Breslin, Zachary Stout, Kyle Hirsch
May 06, 2016

Unhappy customer Bought a used Hyundai 2 days ago Bluetooth is not working dealer refuses to fix it without service charge ridiculous I'm a repeat customer. not no mor More

by W.MOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Kot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baldwin
May 18, 2016 -

Ciocca Ford responded

Thank you for the review. We did review your situation. We do check every vehicle for mechanical and electrical issues that are required for Pennsylvania inspection. The vehicle in question was purchased AS-IS with no warranty implied. We did make sure the remainder of factory warranty was transferred to you. Unfortunately the Bluetooth is not covered by the Hyundai factory warranty.

May 06, 2016

Great experience with the best salesman I will defintely buy more vehicles from Matt. Couldn't ask for a better experience. I had my kids with me and he kept then entertained and that's har More

by GKOZMINSKI22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Dymit, Eric Baldwin
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