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Ciocca Ford

Quakertown, PA

4.6
1,442 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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780 S West End Blvd

Quakertown, PA

18951

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Showing 1,442 reviews

February 26, 2020

I had a great experience at this dealership. Crystal was very informative and was more than happy to show me as many vehicles as I wanted to see. There was no pressure in making a decision which was really More

by Torrential_pours
Recommend Dealer
No
Employees Worked With
Andy Spengler
Jan 31, 2020 -

Ciocca Ford responded

Thank you for the wonderful review! We're glad to hear Crystal could make your experience a great one! If there's anything else we can do to help, just let us know!

Feb 26, 2020 -

Torrential_pours responded

I have a time sensitive question and I’ve reached out multiple ways and no one has gotten back to me. Was happy with the initial experience but am now wondering what sort of business Ciocca ford operates. Everyone was prompt and very responsive during the purchasing of my vehicle but now the purchase is complete there is no response.

Feb 27, 2020 -

Ciocca Ford responded

We apologize that you have encountered this issue with us. Feel free to call our main line at (215) 536-8600 and ask for general manager Eric Dedig so he can take care of this issue for you. We appreciate your feedback.

February 19, 2020

Great service from great people, simple as that. Got my car inspected and a recall fixed quickly on a Saturday afternoon even though they don't normally handle recalls on weekends. More

by EDWILLIAMS89
Recommend Dealer
Yes
Employees Worked With
Kevin Green
Mar 02, 2020 -

Ciocca Ford responded

We're glad to hear it, Ed! Thank you for taking the time to write us a review!

February 01, 2020

Great experience. Jonah was very patient, helpful and knowledgeable. Tom was also incredibly helpful with financing and warranties. It was a stemless and pleasant process. More

by scoobyandcoal
Recommend Dealer
Yes
Employees Worked With
Jonah Weitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stout, Eric Dedig, Jason Patterson, Tom Reta
Feb 05, 2020 -

Ciocca Ford responded

We're glad to hear it, scobbyandcoal! Thank you for taking the time to write us a review! If there is anything else we can do to help, just let us know!

February 01, 2020

Used Fusion purchase exceeded our expectations We found a used Fusion and are very happy with it. Thank you to Paul Farrington and the whole Ciocca sales team for great customer service in completi More

by TDCLARENCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Farrington, Alanna White, Andy Spengler, Daniel Pichardo, Hugh Bristow
Feb 05, 2020 -

Ciocca Ford responded

We're glad to hear our team could take care of everything for you, TDCLARENCE! We look forward to seeing you next time! Thank you for letting us know how we did!

January 30, 2020

car repair they did an excellent job as always. I am extremely tired right now and cannot think of any more words to add because I have surveys from all the oth More

by JOANLIELB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember but there was a woman at the desk who I gave the payment to and she did an excellent job, too., Hugh Bristow, Tyler Cancel
January 29, 2020

Excellent service Hugh is the best service agent I have ever had at Ciocca through the years. I also had a chance to talk with Mike Henderson and I was very impressed. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Henderson, Hugh Bristow
Jan 31, 2020 -

Ciocca Ford responded

Thanks, John! Our team strives to provide the best service in the business!

January 29, 2020

We had our best vehicle purchasing experience thus far at Ciocca Ford in Quakertown. Matt and Todd took great care of us. They were both very knowledgable and made sure our experience was fast and easy. Ther More

by AKCALDWELL
Recommend Dealer
Yes
Employees Worked With
Matthew Dymit, Sherah Cooney, Tom Reta
Jan 31, 2020 -

Ciocca Ford responded

Thank you for the wonderful review, AKCALDWELL! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 28, 2020

We just purchased a truck from Ciocca Ford Quakertown Pa! We are very pleased with the outstanding service Matt had given us! He was great not pushy cared about what we wanted not so much about having to sel More

by Lizanderson189
Recommend Dealer
Yes
Employees Worked With
Matthew Dymit, Eric Dedig, Tom Reta
Jan 31, 2020 -

Ciocca Ford responded

Thank you for the wonderful review, Liz & Grover! We're very glad to hear the team could provide you with a great experience. We're always happy to help if anything else comes up! Have a great day!

January 28, 2020

Another excellent experience. Scheduling was simple, they service team started working on my F150 as expected and the cost of the maintenance was no surprise. I’ll be back. More

by tedfahy
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
Jan 31, 2020 -

Ciocca Ford responded

Thank you for taking the time to let us know how we did, tedfahy! We look forward to providing you with more great experiences in the future!

January 28, 2020

Kris is outstanding! Ciocca is very lucky to have him on their team! I would absolutely do business with him again. He is dedicated, friendly and knowledgeable. More

by bluejeep318
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pichardo
Jan 31, 2020 -

Ciocca Ford responded

Thanks, bluejeep! We look forward to seeing you again!

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