Ciocca Ford

UPDATE- received my money back. I am satisfied with the outcome. Brought my Ford SUV here due to damage that was partially covered by my insurance thinking because they are a For I am satisfied with the outcome. Brought my Ford SUV here due to damage that was partially covered by my insurance thinking because they are a Ford dealership I would get quality service. As far as I know the damage was repaired (I'm not a mechanic) but I requested an oil change while it was there which included topping off all fluids and for over $82 it should! no fluids were topped off and in fact there was zero windshield wiper fluid, the antifreeze was below minimum, i am not even sure they did the oil change. I called, no one was available but I was assured they would tell them. I messaged via their website. I e-mailed one of the service managers. it’s now over 24 hours later and no one has tried to reach me. BEWARE, THEY DO NOT CARE, they take the money but do not provide the service. More

Kris made the normally painful process of purchasing a vehicle quick and painless. Thanks Kris! vehicle quick and painless. Thanks Kris! More

While II did a lot of searching ultimately, I ended up at Ciocca Ford as I needed to find myself a car relatively quickly. I met Kris soon after entering and he was genuinely one of the best sales reps I hav Ciocca Ford as I needed to find myself a car relatively quickly. I met Kris soon after entering and he was genuinely one of the best sales reps I have dealt with in 38 years on this earth. He helped me find the right car for me without pressuring me while I was on a shorter timeline. Incredible sales rep and so outgoing and personable.Gold Stars to Cioicca Ford for their team! :) More

Of the several dealerships I contacted in search of a fair and reasonable deal, Ciocca and Dane (Sales) were the only ones that had true, transparent pricing. Their incentives and inventory were unsurpa fair and reasonable deal, Ciocca and Dane (Sales) were the only ones that had true, transparent pricing. Their incentives and inventory were unsurpassed and they went above and beyond to earn my business. It's a good feeling when a dealership cares enough to keep trying. All the other dealerships I reached out to threw a high number out and basically said take it or leave it. Ciocca really went the distance. The finance part of it, signing papers and finalizing the deal was relatively painless too. I was in and out from arrival to departure in my new truck in less than 2 hours. I, not only highly recommend them, I will drive the extra distance to work with them again in the future. The out reach from the General Manager, Sarah Maley was a nice touch too. It certainly humanized the whole experience. More

i have bought several cars from chis and never had a bad experience. he is a pleasure to deal with. experience. he is a pleasure to deal with. More

I write to compliment you and your staff. We purchased a pre-owned Mustang from you last Friday. What a contrast to the other dealers we had been dealing with. My wife and I h We purchased a pre-owned Mustang from you last Friday. What a contrast to the other dealers we had been dealing with. My wife and I had been looking for a pre-owned Mustang for our son for more than a month. We went to many used car dealers in New Jersey and in New York. Each time we walked away from those dealers, both my wife and I wanted to take shower to wash the sleaze off of us (really). Our experience with your salesperson, Logan, really highlighted the differences between your dealership and all of the many others we visited. First, Logan was waiting for us as we pulled up into your well-lit parking lot. Indeed, he was standing right next to the vehicle we intended to purchase. Additionally, Logan remembered our names and addressed us as “Mr. and Mrs. Hack.” While such formalities were wholly unnecessary, it made us feel, nonetheless, respected as customers. We found Logan to be open, honest and low-pressure. Let’s face it, when a customer walks into a showroom, he or she has already decided that they are going to buy a car, they are just looking for the right salesperson. Logan was the right salesperson. Further, Logan walked us through all of the pricing and thoroughly explained to us all of the factors that went into the vehicle price. He was very knowledgeable about The automobile and all of the options on the Mustang. Finally, when my wife expressed the fact that she was thirsty, Logan jumped up and got her some bottled water. Finally and, perhaps, most importantly, the amount we paid was the advertised price. There were no “re-stocking fees,” “certification fees,” and b.s. “internet advertising fees,” etc. . . We felt like we got a square deal. More

Kris helped me get my dream mustang! He was very friendly and outgoing and made the whole process very comfortable. I did not feel pressured at all. His knowledge of the product was also He was very friendly and outgoing and made the whole process very comfortable. I did not feel pressured at all. His knowledge of the product was also impressive. Also want to thank Jonah who helped me make sure I got the right extended warranty that I wanted because I’m keeping this one for a long time. Thanks again Kris and everyone at Ciocca Ford in Quakertown. More

Spectacular service! !! Logan was waiting outside for my arrival, and made the process seamlessly easy!!! I will certainly consider purchasing my next vehicle with Ciocca !! Logan was waiting outside for my arrival, and made the process seamlessly easy!!! I will certainly consider purchasing my next vehicle with Ciocca More

Very customer friendly,very knowledgeable staff and they care about their customers. They do a great job on following up care about their customers. They do a great job on following up More