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Ciocca Ford
Quakertown, PA
1,463 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,463 reviews
December 27, 2019
Holiday disaster Dealer did a good job. Deira was very nice and helpful. I had my car towed there a couple of days before Christmas, without an appointment. They did Dealer did a good job. Deira was very nice and helpful. I had my car towed there a couple of days before Christmas, without an appointment. They didn’t get to it right away but fairly quickly. I appreciated that they kept the car inside during the holiday because it is a convertible. More
by AKMEIERSNUBS
Verified CustomerEmployees Worked With
Deira M
December 24, 2019
Treats you like family Came in just before the holidays with a leaking tire. Took me in right away so tech could check for a leak so I would not be stranded over the holiday Came in just before the holidays with a leaking tire. Took me in right away so tech could check for a leak so I would not be stranded over the holidays. Patched me up. Tyler took Fantastic care of me, as always! More
by SUEANDSTU.SMITH
Employees Worked With
Tyler Cancel
December 24, 2019
Empty promises Took car in to get new door locks and ignition. They said several days of work. By day 4 they said it will be done tomorrow, tomorrow came & sorry no Took car in to get new door locks and ignition. They said several days of work. By day 4 they said it will be done tomorrow, tomorrow came & sorry not today but tomorrow this repeated. Until my husband went to them in person on day 10. Finally day 13 it was completed More
by Stumpcna
Employees Worked With
Hugh Bristow
December 20, 2019
Excellent service. I have been a long time customer of Ciocca. I have bought new cars and used cars from Ciocca. Mike Kardane gave me excellent service for many years. S I have been a long time customer of Ciocca. I have bought new cars and used cars from Ciocca. Mike Kardane gave me excellent service for many years. Sorry to see him leave but Hugh Bristow has done an excellent job for me since Mike left More
by WSCOTT.HAZEL
Employees Worked With
Hugh Bristow
December 20, 2019
Excellent Very timely service. I was in and out in less than an hour. I can’t thank you enough for the jiffy service. Have a great holiday season! Very timely service. I was in and out in less than an hour. I can’t thank you enough for the jiffy service. Have a great holiday season! More
by JMIRACLE
Employees Worked With
Hugh Bristow
December 19, 2019
A good experience I was treated very well and the service manager was very informative. The work was done on my car witj no pressure and service manager told me everyth I was treated very well and the service manager was very informative. The work was done on my car witj no pressure and service manager told me everything. More
by williamsams
Employees Worked With
Hugh Bristow
December 19, 2019
Kevin Green is excellent I was extremely disappointed to find the service manager Paul W was no longer with the company and considered taking my fleet elsewhere. Kevin was awe I was extremely disappointed to find the service manager Paul W was no longer with the company and considered taking my fleet elsewhere. Kevin was awesome to deal with. I'm upset that Paul is gone but happy that Kevin is still there to handle my service. More
by PHIL62
Employees Worked With
Paul Wehner, Kevin Green, Gar Webb
December 19, 2019
Recall and general maintenance The service was very friendly! I had a great experience. The level of professionalism was remarkable and I am very pleased with the service. I highly The service was very friendly! I had a great experience. The level of professionalism was remarkable and I am very pleased with the service. I highly recommend them More
by NCONNORS112
Employees Worked With
Hugh Bristow
December 18, 2019
Kris Gerald provided great customer service with our selection and purchase of our new Ford Edge vehicle. He was extremely helpful in finding the car that was in nearby inventory and that also met our n selection and purchase of our new Ford Edge vehicle. He was extremely helpful in finding the car that was in nearby inventory and that also met our needs and requests. More
by NURSEDI654
Employees Worked With
December 18, 2019
NOT TO BE TRUSTED First of all they gave me payments threw the roof at first and then when i was speaking about my credit union and there rates the payment went down dr First of all they gave me payments threw the roof at first and then when i was speaking about my credit union and there rates the payment went down drastically after going back and forth with the salesman and manager instead of being upfront. Why would ciocca do that to your customers by jacking the price up or interest rate up to get over on me or think all customers are dumb that buy cars. To top it off i found a 3 thousand dollar service contract on my paper after re reading everything when i got home. The package i agreed to was $20 a month more then my car payment the finance guy says. $20 a month times 60 months is $1200 you do the math. How does it make sense my warrenty is $3000? Very unhappy and will never come back here again,they were lying to my face. More
by MB
Employees Worked With
Zachary Stout, Eric Dedig, Tom Reta
