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Ciocca Ford Lincoln of Lawrenceville
Lawrence Township, NJ
294 Reviews
At Ciocca Ford of Lawrenceville, we go above and beyond just buying and selling cars. Our top priority is getting you a solution that leaves you feeling satisfied with your automotive solution. When you work with our team, you'll find a large selection of the latest Ford models and exceptional pre-owned trucks, SUVs, and cars. However, you won't get just a shopping experience - we offer superb financing options, experienced service technicians, and a well-stocked parts department offering genuine OEM options. It's not hard to see why so many customers love shopping with Ciocca Ford of Lawrenceville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 294 reviews
Helpful July 27, 2023
I am happy with the deal I got and with the overall experience . Dena and the rest of the staff were very pleasant to deal with and very helpful in every way . It was a real pleasure dealing with ever experience . Dena and the rest of the staff were very pleasant to deal with and very helpful in every way . It was a real pleasure dealing with everyone involved with my purchase . Highly recommended ! More
by biggboss
Employees Worked With
Dena Yaroker
May 08, 2023
Scheduled my MKZ for service today. Pick up at my house @ 9:40 AM. No one showed up with a loaner for me. I called the service department and was told with an apology "Someone will be t Pick up at my house @ 9:40 AM. No one showed up with a loaner for me. I called the service department and was told with an apology "Someone will be there soon. At 10;50 AM two men arrived but the driver remained in the car they came in. The passenger got out and said he would drive my car to the dealership. My day is already interrupted but what can I do? The dealership is approx 30 minutes from my home. At 2:30 I called and asked where my car was!!!! I finally received my car at 4:15 PM. I spoke with the GM but nothing was done or offered to ease my PAIN Sorry to say - Liz Panacek - you may have lost a long term customer. Perhaps tomorrow I will contact HOME OFFICE Larry F More
by lwf351
Employees Worked With
Anthony Stewart, Liz Panacek
April 07, 2023
Unfortunately you can’t give zero stars. That is what this sham of a dealership and service center deserve. Brought car in for service, no update for multiple days until I called them. The f That is what this sham of a dealership and service center deserve. Brought car in for service, no update for multiple days until I called them. The fact they didn’t update me - after they ordered the wrong part - wasn’t an issue to TJ the parts manager. His way of dealing with my problem was to put me on hold for 20 minutes. Finally got to talk to Dave Dowd the GM. He had no apologies and it seemed like irate customers who haven’t heard from the for days or gotten an update was nothing new. Basically this the way they operate. Please don’t go to this place and continue with the service they showed me. After looking over these reviews, it consistently happens. No reason to go here. More
by JM
Employees Worked With
TJ, Dave Dowd.
