Ciocca CDJR of Flemington - Service Center

Service The service was done promptly and correctly. It was low stress dealing with the service dept. I dropped it off the night before and they called me the The service was done promptly and correctly. It was low stress dealing with the service dept. I dropped it off the night before and they called me the next morning when it was done. More

Patient & knowledgeable. Justin is in the service department and is consistently patient, kind and a very clear communicator. Justin is always very helpful and this location h Justin is in the service department and is consistently patient, kind and a very clear communicator. Justin is always very helpful and this location has great hours and many other helpful folks on staff here in the service department. More

recall service On-time, friendly service. Environment excellent. George, our service manager, was attentive, knowledgeable and speedy. We plan to purchase our next f On-time, friendly service. Environment excellent. George, our service manager, was attentive, knowledgeable and speedy. We plan to purchase our next farm vehicle from Flemington Dodge. More

Service for Chyrsler Mini Van over past 6 years Recently, my extended warranty on my 2008 Chrysler T&C mini van expired. and I bought a new Jeep Cherokee. However, I will keep my van somewhat longe Recently, my extended warranty on my 2008 Chrysler T&C mini van expired. and I bought a new Jeep Cherokee. However, I will keep my van somewhat longer as I am not totally ready to give up driving a van. So for now I am a two car owner. This review is to compliment the service I have received over the past 6 years on my van. Chrysler also has to be commended for offering for purchase the max care warranty which was the best investment for me. Over the past 6 years, I used this dealership for service exclusively. It is important to me that when my car is serviced, I am treated courteously but like someone important and not just another number. This certainly was the case here. I become quite well known. Everyone was very nice, but George and Chris stand out. I highly commend them as they went out of their way to make me feel important. They also make sure all concerns and car issues were addressed quickly and properly. They were a pleasure to work with. It was also a tremendous convenience for me to have a loaner or a rental whenever I had my car worked on. My van is no longer under warranty but for as long as I keep the van, I will continued to have it serviced at this dealership. So as with my new purchase this says it all. More

Superior service for a stranded driver One of our companies Sprinters experienced limp mode on 287 south in Central Jersey while heading back to our office in Pennsylvania. I found this de One of our companies Sprinters experienced limp mode on 287 south in Central Jersey while heading back to our office in Pennsylvania. I found this dealer on line and it was on the way back to our office. I called service and spoke to an advisor and explained our dire situation and she said for him to stop. When our driver arrived at the dealership they promptly came out to check out the problem and discovered a hose leak. They had the part in stock and they were able to have mechanic work on it immediately. In less then a hour our truck was repaired and our driver was back on the road heading back to our office. Every staff member we spoke to was professional and courtesy and we appreciate their efforts in helping our stranded driver. We would highly recommend their service department. More

Great service/service manager Not only did they fix my car which was a warranty issue involving the engine on my 2011 Dodge Avenger but the service manager, George, kept me in the Not only did they fix my car which was a warranty issue involving the engine on my 2011 Dodge Avenger but the service manager, George, kept me in the loop throughout the entire week long process and got me a loner car to boot. Awesome job. Not sure what I was expecting since I had never needed their service before but was pleasantly surprised. More

Service I always seem to deal with George for service. He is always helpful and attentive. He also keeps one informed as the servicing proceeds. Great! I always seem to deal with George for service. He is always helpful and attentive. He also keeps one informed as the servicing proceeds. Great! More

AWESOME!!! This review is long over due! I purchased my 2011 Jeep Overland on October 17th 2014 from this dealership. I live in NYC and decided to make the tre This review is long over due! I purchased my 2011 Jeep Overland on October 17th 2014 from this dealership. I live in NYC and decided to make the trek to Flemington NJ as I saw the car on their site and wanted to see it in person. My wife and I both fell in love with the car and our salesman George Vdokakes. We loved the fact that we weren't pressured to buy. When we drove the car home, about a week later George called us to see how we were enjoying our new (used) vehicle. He said if you have any trouble to come back to them and they would look at it for us......Well fast forward now to July and 9 months later (The remaining warranty had expired) and I'm having trouble with the car starting. it's rolling but not turning over, if it did the car would shut off. I had received a recall in the mail for a fuel pump relay, but that is was currently out of stock back in April. I kind of ignored it as I was not having any trouble with her, so I forgot about it. I remembered how great it was to work with George and how comfortable he made us feel in making this purchase. I explained the situation and after exchanging information about what was wrong and that we had an event out of town that upcoming weekend and I was worried about it breaking down, He said they would have to see it and that if it had to stay he would work on me getting a loaner car. Well this put me at ease again and even though the car would eventually start it would take a little longer each time. So George had me speak to Denis O'Brien their General Manager. I left him a message at first and he returned my call in 15 minutes. After telling him the problem he had me talk to George Stydocker in their service department. It was Wednesday and we were going away Saturday morning. He said they were booked till late next week, he reviewed the information about what was happening to the car and said he wanted to see me sooner than later so after confirming that he had the part in stock (fuel pump relay) he set me up for service the next day!!!! Got there at 1:30 pm for a 1:00 pm appointment as there was traffic in the City. They didn't hassle me and took me right in. Not only did they change the part, they also gave me an oil change. I was in and out of there in 2 1/2 hours!This is what service is all about!!! I would make the trip again if ever I had a problem. Kudos to Denis, George and George for getting me in and out of there so quickly. Oh yeah, and as luck would have it they had an ice cream truck show up for their employees and guests giving out free ice cream! I mean who does that?! Well apparently Flemington Chrysler/Jeep does!! More

Excellent, fast and friendly Fast service, very friendly. Had a nice cup of coffee while I waited. Staff was very friendly and helpful. Chris Moscaritolo was such a nice man. v Fast service, very friendly. Had a nice cup of coffee while I waited. Staff was very friendly and helpful. Chris Moscaritolo was such a nice man. very friendly, and took time out to sit and speak with us about our car. More

Excellent Service My car was towed there, and the service department was outstanding.! I would bring my car there anytime! Justin was very professional and courteous!V My car was towed there, and the service department was outstanding.! I would bring my car there anytime! Justin was very professional and courteous!Very Satisfied More