Ciocca CDJR of Flemington - Service Center
Flemington, NJ
579 Reviews of Ciocca CDJR of Flemington - Service Center
Recall Staff was very courteous and the service did not take long. I have dealt with Flemington chrysler for years and have always been pleased. We have boug Staff was very courteous and the service did not take long. I have dealt with Flemington chrysler for years and have always been pleased. We have bought many cars here throughout the years and have had them serviced here also. More
Service review My visit was perfect. The service department was very friendly and courteous. All of my service requests were addressed. Thank you very much, Fle My visit was perfect. The service department was very friendly and courteous. All of my service requests were addressed. Thank you very much, Flemington Chrysler. More
Found a serious braking problem and fixed it in good order I brought my 2008 town and country in for an oil change. Their check-up inspection revealed that my rear brakes were inoperable and frozen. They sho I brought my 2008 town and country in for an oil change. Their check-up inspection revealed that my rear brakes were inoperable and frozen. They showed me what the problem was and they needed to order some of the parts, some were in stock. George and Trish made sure I had transportation to get back the next day to pick up my repaired vehicle. As always I was given top notch service at fair prices. I have been a satisfied customer for ten years and counting. More
Great walk-in service Walked in without an appointment on a Saturday with a flat tire. They fixed the tire and a recall issue in about an hour and a half. Willing to help Walked in without an appointment on a Saturday with a flat tire. They fixed the tire and a recall issue in about an hour and a half. Willing to help and great service! More
Great service Ahead of time always done right car is running perfect. George gets it done an the time. Trish and Sue are great and never an issue Ahead of time always done right car is running perfect. George gets it done an the time. Trish and Sue are great and never an issue More
Poor service and enormous delay Overall, this repair evolution was a disaster! From the day the car was towed to the dealership to the day I was able to retrieve it was 30 days. I ca Overall, this repair evolution was a disaster! From the day the car was towed to the dealership to the day I was able to retrieve it was 30 days. I can't say how much time the vehicle sat in their parking lot, but the diagnosis alone took over 5 days and the parts ordering another 2-3. During the diagnosis portion of the repair evolution, the service manager advised me to actually come to the dealership, pick up the vehicle, fill the gas tank, run the engine till it was half full, refill the tank and bring it back to them. Is this the level of their technical capabilities? The reason for the vehicle being towed 40 miles to the dealership was because there was a major cylinder issue. they actually wanted me to run the car for up to 200 miles to make all of this happen. the vehicle then sat and waited for another 2 weeks. MOPAR who has knowledge of the failure of this type of engine as well as putting out an internal service bulletin and an extended warrantee for the repair, advises me that this particular issue is not guaranteed according to the VIN. Overall, the cost of the repair was $2,000 and a loss of a month during the summer. My points of contact are listed and have in some ways facilitated the movement of the service, however, the service system and MOPAR failed. Because of this and the fact that the quality of the product is questionable, I can not recommend a Chrysler/ MOPAR product. The fact that a vehicle power train can fail at 94K miles is UNSAT. Since Neither Chrysler or MOPAR offered any assistance in whole or in part, I will advise those in my demographic to consider other options and offer my experience to substantiate my claim. More
Bad place to do service. Everything should be zero stars They have the truck for 4 days to do 4 recalls and a oil change. The truck was parked in their lit and now the traction control light is on. What ki They have the truck for 4 days to do 4 recalls and a oil change. The truck was parked in their lit and now the traction control light is on. What kind of people do they hire. I will never go there again More
Always helpful and go above and beyond! I had to have the rear differential of my JKU rebuilt, which was going to take longer than I had as I was being mobilized for the Army. The staff made I had to have the rear differential of my JKU rebuilt, which was going to take longer than I had as I was being mobilized for the Army. The staff made it a point to take care of my vehicle while I was gone and got me a loaner to use while I was getting ready. I never even saw any paperwork until it was time to pick up my Jeep. This is why my new JKU will always be taken care by this team! More
Service Review Had my regular service visit including oil change and Spring check. Trish handled most of the process with some assistance from George. Terrific timi Had my regular service visit including oil change and Spring check. Trish handled most of the process with some assistance from George. Terrific timing from start to finish and as always a very friendly customer approach. More
Excellent service I bought my car at Flemington Chrysler Jeep and have had all of the maintenance on my vehicle down there over the last five years. Their service is co I bought my car at Flemington Chrysler Jeep and have had all of the maintenance on my vehicle down there over the last five years. Their service is consistently excellent and attention to detail outstanding. This dealership is extremely customer focused. More