Ciocca CDJR of Flemington - Service Center

My first service My service advisor George was everything you can expect and then some , he an asset to your dealer, you have a committed customer thanks to my experie My service advisor George was everything you can expect and then some , he an asset to your dealer, you have a committed customer thanks to my experience with my service advisor. Great job More

Service on Wrangler When I was getting a rotational thumping noise from my rear after putting on aftermarket wheels and tires I needed to find out what was causing proble When I was getting a rotational thumping noise from my rear after putting on aftermarket wheels and tires I needed to find out what was causing problem. Both service manager and mechanic were very helpful in trying to solve the issue. They are convinced it is oversized wheels and tires. But they couldn’t be more accommodating. More

They always help me out I stopped in for a fast oil change and it was pretty fast. I didn't have an appointment and they were nice enough to get me in and out in about 30 min I stopped in for a fast oil change and it was pretty fast. I didn't have an appointment and they were nice enough to get me in and out in about 30 minutes. I stopped up in sales to ask if John would pair my phone when the oil change was done and he showed me how to do it for about the 3rd time now, tech isn't my thing. More

Jim Roach is a Champ! The new service manager (Jim Roach) took the time to patiently listen to a very disgruntled customer, personally diagnose my vehicle, recommend and pe The new service manager (Jim Roach) took the time to patiently listen to a very disgruntled customer, personally diagnose my vehicle, recommend and perform several repairs to finally address an issue with my SRT Charger. Jim was extremely attentive to detail, very knowledgeable about the potential issues, took ownership of the resolution and bent over backwards to make me a happy customer. Jim really turned around the situation for me. I am confident under his leadership at the service department I will continue to enjoy a high level of service from Flemington Dodge. More

Quick, Polite and efficient service. I arrived on time and was immediately taken care of. The whole process lasted 20 minutes a new record time for quick service with a smile. I arrived on time and was immediately taken care of. The whole process lasted 20 minutes a new record time for quick service with a smile. More

Excellent Service -Excellent Staff Excellent Service!! George Stydocker is the Greatest!! Professional, Accurate and Friendly!! Pleasure Doug business with him !! Always goes the EXTRA Excellent Service!! George Stydocker is the Greatest!! Professional, Accurate and Friendly!! Pleasure Doug business with him !! Always goes the EXTRA mile!! Much Appreciated!! Sandra -Tim Yusko More

Great Service Purchased my RAM PM 2500 4 years ago from here and have been using their service since that time. The big reason is that this is the only dealer arou Purchased my RAM PM 2500 4 years ago from here and have been using their service since that time. The big reason is that this is the only dealer around that can service the new Promaster vans. We had some issues from the beginning and dealing with George in service has been a pleasure. Between working with FCA and the dealer, we were able to get a few teething issues corrected when the van was new. From then on I have returned for maintenance and other services. The dealer is more than willing to work with you to get it resolved. Having been in the business during the 80's and 90's I had a clear understanding of how a dealership should be run and Flemington Ram hits all those things to make this dealer a good place to go for sales and service. No pressure and a good outcome! More

Beyond Expectations George Stydocker is truly a proffessional who is attentative, informative and knowledgebal but most of all curtious to the customers needs and best in George Stydocker is truly a proffessional who is attentative, informative and knowledgebal but most of all curtious to the customers needs and best interest. We have vihcles in our home and all are serviced at Flemington Chrysler Jeep. More

No Help. I've been servicing my Jeep through this dealership since I purchased it (2014). I never had any problems with them - they were always nice and did th I've been servicing my Jeep through this dealership since I purchased it (2014). I never had any problems with them - they were always nice and did the necessary oil changes, tire rotation, etc. as needed. Soon after I purchased my 2015 Jeep Cherokee I noticed issues with my transmission (rough transition into gears, would stall, etc.). I brought this up multiple times throughout the years and they did updates on the vehicle. None of this helped. I went about 2 months ago - made an appointment for them to have it at least overnight and made sure that I had a loaner scheduled. When I got the to the dealership I was told that the only way that they could keep my jeep was if I could replicate the issue with the serviceman in the vehicle with me. This issue did not occur every time that it was driven; there was not a pattern (weather) or a way to tell if it was going to occur. After driving around for about 5 minutes, it was obvious that I was wasting the serviceman's time, so I returned to the dealership and he told me that they could see if there were updates available. He did a quick one and I was out soon after. The problem continued and I called them to schedule an appointment. The woman that I spoke with insisted that she could not get me in sooner than 2 weeks from that date. I assured her that it was a genuine safety issue (my car had gotten stuck in an intersection because it stalled) - she still did not help. I just wanted a loaner, not my jeep looked - I assured her that I would be completely ok with them keeping it as long as needed, I just did not want to drive it. I got a call back a bit later and she actually moved my appointment 2 days later than what I was scheduled for (so 2 weeks, 2 days). My jeep still had 60k miles until it was out of warranty, and she still could not help me. I brought my jeep to another dealership, who was also booked for a week or so, but was able to push things around to get me a loaner until they looked at the vehicle. This other dealership treated me better than the one that I purchased it from. They actually looked at my jeep the following day (when I dropped it off) and I got it back within a week. I had a good experience with purchased (through George), and would consider purchasing through them again, but I will no longer do service with them. More

Sales: Fine. Service: Abysmal My family members and I have bought our past 6 or 7 vehicles from this dealership, including my 2012 Jeep Wrangler. For the first several years, I wo My family members and I have bought our past 6 or 7 vehicles from this dealership, including my 2012 Jeep Wrangler. For the first several years, I would use their Express Service for regular oil changes/tire rotations (no appointment needed). For the past year, however, that so-called Express Service has resulted in my being turned away, with not enough mechanics on hand; they now require appointments. Today, calling with a car repair issue, I was told that the first available appointment would be two weeks away. I'm done. Clearly, they do not employ enough mechanics. A long-time, regular customer should not have to wait two weeks to have a disturbing noise diagnosed (oh, I'm supposed to drive around and hope that nothing terrible happens while I wait for an appointment?). I will find another auto shop that will actually provide service when needed. More