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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
579 Reviews

579 Reviews of Ciocca CDJR of Flemington - Service Center

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November 11, 2020

The Flemington Chrysler Jeep Dodge Ram Service Department is terrific - professional, knowledgeable and courteous - options to schedule and/or communicate via the app, text message or email - so convenient - More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Stydocker, Derek Cregar, Trish Temples
Nov 12, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

November 01, 2020

User friendly website made scheduling simple. Calls were returned promptly; questions were answered; contact people were professional, knowledgeable, and pleasant. The people in the service department are f More

by bgagliardi930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker, Derek Cregar
Nov 04, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 29, 2020

Excellent, no stress experience as always! I came in to have a recall taken care of and it was done in a timely manner. The waiting area was socially distant and comfortable. More

by tela1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker
Oct 30, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 29, 2020

The service that was performed and my Jeep seemed fine; however, when I drove away from the dealership to go home, I notice a ticking sound from my tires. I pulled over and saw a pebble in one of the tires More

by tgerardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Stydocker, Derek Cregar, Trish Temples
Oct 30, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for trusting us to take good care of you and your vehicle when you come in.

Oct 30, 2020 -

tgerardi responded

Please correct me if I am missreading your response, but, are you thanking me for trusting you? You completly avoided answering my complaint of suspecting that I got a screw in my tire while my vehicle was in your facility for service. Your facility is certainly not as clean as a "FIVE STAR" dealership is supposed to be! When and if I return to Flemington Chrysler Jeep Dodge Ram for service in the future, I will insure my vehicle is inspected before and after service is completed. Please note: Trust must be earned, but is easily lost. After my many years of supporting your dealership, all it took was one poorly written response to my complaint, for you to loose my trust!

October 28, 2020

I took in my 2013 Ram Laramie truck because of a smell of antifreeze when the heat was turned on. They found the problem and had it fixed in two days. Great turn around time! More

by randysmith1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
Oct 30, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Randy - We are so glad we could get it taken care of quickly for you. Thank you so much for sharing.

October 27, 2020

An overall good experience. This was my second service visit to this dealership. I had one recall item and the keyless entry failed on my van. The recall was handled efficiently, the key fobs were reprogr More

by wanderer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Stydocker
Oct 30, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 15, 2020

I recently leased a new ram 1500 classic which needed a couple of paint touch ups. My service rep. Derek cregar made sure I had a loaner vehicle and that the service was performed in a timely and professio More

by Lsweeney50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
Oct 20, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

October 15, 2020

After buying my used trail hawk below fair market value hassle free in under three hours, they address an unforeseen windshield issue with a replacement. I stopped in with no appointment for my first oil More

by Paul Almendinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Escott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Schilling, Michael Sarullo, Tony Kwak
Oct 20, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Paul - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 14, 2020

Scheduling, service, care to social distancing (COVID-19), and time to complete car service was excellent. I have gone to this dealership for years and will continue to do so. More

by edemirka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 11, 2020

Derek in service is outstanding! Great coordination and follow up...Derek kept me completely updated and was pro active to insure my satisfaction. Great experience ! I will recommend to my friends. More

by jckfm272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Stydocker, Derek Cregar, Trish Temples
Oct 13, 2020 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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