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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
580 Reviews

580 Reviews of Ciocca CDJR of Flemington - Service Center

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June 03, 2021

Service department shouldn't try to sell extra not needed parts when a vehicle is brought in for a certain repair. It's not right. More

by johntodd669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Clark
Jun 07, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Mr. Todd - At Flemington Chrysler Jeep Dodge Ram, we take our customers' concerns and safety seriously. During your visit we noted that it would be a cost benefit for you to have your spark plugs replaced as they will be coming due for change very soon and we could avoid charging you a future labor charge by doing it a little early rather than holding off until the exact due date. We are sorry if it appeared that we were trying to suggest unnecessary work but rather we were offering you a way to save you some money. If you wish to return my calls, I'd be happy to discuss this further - Aron Kastell, Service Manager.

May 28, 2021

Derek was very helpful and courteous. His follow-up as well as the explanation of the services provided. Very efficient and I was in and out quickly. When I returned to get my Jeep he was once again terr More

by liljo115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
May 28, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you! As for loaners we are trying to work on our inventory and hope this issue will be resolved in the near future.

May 21, 2021

The service department is top notch! The techs take the time to troubleshoot your issue and perform the necessary repairs. The service advisor was courteous and was able to schedule the service on the day More

by sdiacont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann
May 25, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 12, 2021

Every time i had to take my vehicle in for service they have been Professional, courteous and prompt. I would recommend this dealership to al my family and friends. More

by robert.gutierrez3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cregar
May 14, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Robert - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 08, 2021

Our Salesperson Eddy and the people that support him are reliable and the service has been fantastic. I will continue to purchase my cars from Flemington. I recently purchased 3 cars. More

by LOWENS2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy our sales rep, Derek Cregar, Trish Temples, James Clark
May 10, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 07, 2021

I have been going to this dealership with my dodge pick up for years. I finally broke down and bought a Jeep. The service is wonderful here. Prices are great. Both the sales staff and service staff treat y More

by Big Vin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sarullo
May 10, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Big Vin - Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. :)

May 05, 2021

Always quick and wonderful service. My Jeep had some minor damage to the bumper and now it looks as good as new! Also was able to get a loaner car with no problem while my Jeep was in for repair. Everyo More

by Denisemg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Clark
May 05, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

April 23, 2021

I was greeted immediately with a friendly smile. With a great level of professionalism. Before I knew it. My truck was already being worked on. The service manager Aron also came out and greeted me to More

by ice67man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar, Trish Temples
Apr 26, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

April 22, 2021

Been using there service department for 12 Years... always an excellent experience and they do quality work. Purchased two vehicles over the 12 years both were experiences were excellent. More

by 300CAspennow200C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cregar, Trish Temples, James Clark
Apr 26, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

April 22, 2021

Pleasant staff, safety protocols in place and quick turn around time. I enjoyed that they have outside seating available and the free wifi allowed me to keep working while I waited Highly recommended More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cregar
Apr 26, 2021 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Chris - We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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