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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
580 Reviews

580 Reviews of Ciocca CDJR of Flemington - Service Center

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April 23, 2025

Chris and Dave were attentive to getting the needed parts and returning the Jeep as quickly as permissable. More

by Michael.Bludgus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Younan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Fayed, Chris Short, Dave Forero
April 19, 2025

Best in class across the board. Very helpful and understanding team. They clearly wanted to,get it done! More

by ptelenson@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Apr 21, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 13, 2025

Danny was great to deal with. Reasonably agreed to refund an amount after miscommunication on the service provided. More

by snorton112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 14, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for sharing your experience! We’re glad to hear that Danny was able to resolve the situation to your satisfaction. We always aim for clear communication, and we're happy to hear he handled it well. We truly appreciate your understanding and look forward to serving you again in the future!

April 08, 2025

Easy to schedule service, great communication and prompt delivery of vehicle by end of day. More

by elise8564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wrzesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Landau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your positive review! We're thrilled to hear that you had an easy experience scheduling, and that our communication and prompt delivery met your expectations. We look forward to serving you again in the future!

February 28, 2025

I bought a 2025 Ram from Ciocca, of which they installed electronic running boards on after the fact. Originally I was told same day, in and out. While I’m at the dealership waiting, I’m told they can’t do More

by Cjk90978
Service Communication
Recommend Dealer
No
Employees Worked With
Service Managers
Mar 03, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for sharing your detailed feedback, and we sincerely apologize for the frustrations you’ve encountered throughout your experience with our service department. We deeply regret that we did not meet the high standards of service that we strive for, and that your expectations were not met in terms of communication, follow-through, and timeliness. Your experience is certainly not the level of service we aim to provide, and we understand how disappointing and inconvenient this must have been. We take your concerns seriously, and we will be addressing them internally to ensure this doesn’t happen again. We also apologize for the lack of communication and for not reaching out in a timely manner. We value your feedback and would love the opportunity to make things right. If you are open to it, please contact us directly so we can work together to resolve any remaining issues. We truly regret losing your trust and hope to restore it in the future.

February 26, 2025

This was an epic experience from the service advisor to the technician, such professionalism all the way through. The technician had the issue repaired in short order. Kellie was very helpful and she was a More

by Jeep2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellie
Feb 26, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for your kind words! We’re thrilled to hear that you had such an epic experience with our team. We take pride in providing excellent service, and it’s great to know that Kellie and our technician were able to take care of everything quickly and professionally. Your feedback means a lot to us, and we appreciate you taking the time to share it! If you need anything else, don't hesitate to reach out.

February 20, 2025

We brought our 2015 Jeep in for a battery check and tire rotation. They did a an overall check and we were surprised but happy to hear they found problems with our brakes, for 1. That is extremely important More

by DrivingHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Daly
Feb 21, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for your thoughtful review! We're glad to hear that Daniel was able to keep you well-informed throughout the process and that his customer-focused approach stood out to you. It’s great that the team was able to identify the brake issue early—safety is always a top priority, and we’re happy to assist in getting that addressed for you. We appreciate your trust in us and look forward to helping you with the brake repairs on your next visit.

February 10, 2025

Thorough and detailed with diagnostic issues. Pleasant experience and will return for future servicing on my jeep. Thank you! More

by CK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 11, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for the great review! We’re so glad to hear that you had a pleasant experience and that our team was thorough and detailed with the diagnostic issues on your Jeep. We truly appreciate your trust and look forward to assisting you with future servicing. If you ever need anything, don’t hesitate to reach out. Thank you again!

February 08, 2025

The guys in service are very good at letting you know what needs to be done. More

by Shore
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal sales
Feb 11, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

February 01, 2025

I've never been happier with the sales and service there. Thank you, Daniele and the whole Service team More

by Mlocascio1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Escott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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